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‘Dewa ensures sustainability of water resources’

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Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity & Water Authority (Dewa), said Dewa works to continue developing a world-class infrastructure that keeps pace with the growing demand on electricity and water in Dubai.

In a statement marking World Water Day, Al Tayer said that Dewa provides services according to the highest international standards for more than a million customers in Dubai.

“We ensure the sustainability of water resources in accordance with the Integrated Strategy for Water Resources Management in Dubai, which focuses on improving water resources, reducing consumption, and using the latest technologies and innovative solutions. These include reducing 30 per cent of water consumption by 2030,” he added.

“The total production capacity of water at Dewa has reached 490 million imperial gallons per day (MIGD), including 63 MIGD using Reverse Osmosis at the Jebel Ali Power Plant and Water Desalination Complex, which is one of the key pillars for supplying Dubai with electricity and water services.

“We strive to reach 100 per cent of the produced water using a mix of clean energy, renewable energy, and waste heat by 2030. Dewa recorded an international achievement by receiving the lowest water levelised tariff of US$0.277 per cubic metre for its 120 MIGD Hassyan Sea Water Reverse Osmosis Plant. The project will be completed in 2024.”

Al Tayer added, “We are currently working on an Aquifer Storage & Recovery Scheme, the largest of its kind globally, where excess water is stored in aquifers and pumped back into the water network when needed. Dewa is building a 120 MIG reservoir in Al Nakhali and another 60 MIG reservoir in Al Lusaily. We continue to develop proactive and innovative solutions using our advanced smart grid and the latest Fourth Industrial Revolution technologies to increase efficiency and reduce consumption. Dewa has completed installing more than two million smart metres for electricity and water in Dubai to enable customers to monitor, manage and control consumption proactively and digitally.”

He noted that smart and integrated systems used to manage all Dewa’s facilities and services help increase operational capacity and reduce network losses of transmission and distribution water networks, which dropped from 42 per cent in 1988 to 5.3 per cent in 2021, the lowest percentage worldwide.

Crime

Salary day scams on the rise, Abu Dhabi Police warn

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Abu Dhabi Police have warned residents to stay alert as online fraud and financial scams tend to increase during the salary payment period.

Authorities said fraudsters are taking advantage of payday by using fake advertisements, phishing links and fraudulent offers to steal money and personal information.

What to watch out for

According to police, scammers are posing as legitimate businesses and organisations to trick victims through:

  • Fake property rental and sale listings.
  • Bogus residency and visa services.
  • Fraudulent job and labour recruitment offers.
  • Fake insurance products.
  • False advertisements for vehicles allegedly seized by Abu Dhabi Customs.
  • Fake investment opportunities.
  • Counterfeit event tickets.
  • Websites impersonating government agencies and well-known organisations.
  • Requests to download remote access apps.
  • Demands for advance payments or deposits for goods, services, training courses or fake certificates.

How to stay safe

Abu Dhabi Police urged residents to:

  • Never share bank account details, passwords or one-time passwords (OTPs).
  • Avoid clicking on suspicious links or responding to unsolicited offers.
  • Verify sellers before transferring money or paying deposits.
  • Use only official websites and mobile apps for government services.

Residents who suspect they have been targeted by fraud are encouraged to report incidents through the Aman service.

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Buying medicines online? UAE issues urgent warning over unapproved drugs

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The Emirates Drug Establishment (EDE) has warned residents to be cautious of misleading online advertisements promoting unapproved medicines, saying fake health claims on websites and social media could put lives at risk.

The warning comes as the regulator announced action against 71 online sources found to be marketing or selling unauthorised peptide-based products, many of which were promoted as weight-loss treatments.

Beware of these misleading claims

According to EDE, illegal sellers are increasingly using professional-looking advertisements and social media campaigns to lure buyers with promises such as:

  • “Miracle cure for every illness”
  • “100% natural and completely safe”
  • “Limited stock available”
  • “Thousands of satisfied customers”

The authority warned that these claims are designed to persuade consumers to buy medicines from unlicensed sources.

“One click could cost you your health—or even your life,” EDE cautioned.

Buy medicines only from licensed stores

Residents are urged to purchase medicines only from licensed pharmacies and authorised healthcare providers and to ensure products are officially approved before use.

The regulator said medicines sold through unofficial online platforms may be counterfeit, substandard or unregistered, posing serious health risks.

Fake medicines a major concern

Citing World Health Organization (WHO) estimates, EDE said one in 10 medicines in some markets may be counterfeit or of poor quality.

It also warned that more than 90% of medicines sold through unauthorised online sources could be illegal or fail to meet regulatory standards.

Counterfeit medicines may contain harmful ingredients, incorrect dosages or expired substances, making them ineffective—or even dangerous.

Unapproved weight-loss drug

EDE also warned against the growing online promotion of peptide-based weight-loss injections that have not been approved in the UAE.

Among them is Retatrutide, an experimental drug that remains under clinical investigation and is not authorised for sale or medical use in the country.

Authorities monitoring online platforms

Fares Al Mazmi, Director of the Inspection and Control Department at EDE, said the authority is continuously monitoring websites and social media accounts promoting illegal medicines.

Working with other government agencies, EDE is blocking offending accounts, investigating violations and taking legal action against those responsible.

The regulator urged consumers to verify that medicines are officially registered before purchasing, stressing that buying from authorised sources remains the safest way to protect their health.

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Lost something in Dubai? Police now delivers it to your door

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Residents who have lost personal belongings in Dubai no longer need to visit a police service centre to collect recovered items.

Dubai Police has launched a new delivery service that allows customers to have lost-and-found items sent directly to their home or workplace anywhere in the UAE.

How the Service Works

The new initiative allows residents to request delivery of belongings recovered and verified by Dubai Police.

Customers can arrange the service by contacting the Dubai Police Call Centre on 901, after which the recovered item can be delivered to an address in any of the UAE’s seven emirates.

Making Police Services More Convenient

Dubai Police said the service is part of its ongoing efforts to make government services faster, smarter and more customer-friendly.

By removing the need for people to visit a service centre, the initiative aims to save time and simplify the process of reclaiming lost property.

The move also supports Dubai’s wider smart government strategy, which focuses on expanding digital services, improving customer satisfaction and making public services more accessible.

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