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Eid in Dubai: Airport Terminal 3 immigration services open round-the-clock

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The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) has officially announced its operational schedule for the Eid Al Adha holiday period, ensuring uninterrupted support for residents, visitors, and travellers across the emirate.

According to the authority, the holiday working schedule will begin on Monday, May 25, and continue through Friday, May 29, with several customer service centres maintaining extended operations during the festive period.

24/7 Customer Happiness Centre

One of the key highlights is the continued 24/7 operation of the Customer Happiness Centre located at Dubai International Airport’s Terminal 3 arrivals area. The round-the-clock service is aimed at assisting passengers and handling urgent immigration and residency-related transactions throughout the Eid holidays.

Meanwhile, customers visiting the Al Manara and Al Twar centres will be able to access services from Monday to Friday between 9:00am and 1:00pm.

The Al Awir Public Services Centre will continue functioning daily from 7:00am until 8:00pm, including weekends, providing additional flexibility for those requiring in-person support during the holiday season.

GDRFA Dubai also highlighted the availability of its digital platforms, which remain fully active 24 hours a day. Customers can complete a wide range of services online without visiting service centres, as part of Dubai’s ongoing push toward smarter and faster government services.

Call centre assistance

Residents and visitors can also contact the Amer call centre at 8005111 for assistance and transaction updates at any time during the Eid break.

In addition to physical service centres, users can access immigration and residency services through the official GDRFA Dubai website and the DubaiNow smart application.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Invite friends to Dubai and you could get over Dh3,000 in free rewards

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Thinking of convincing your family or friends to visit Dubai?

Now you have an extra incentive.

The Dubai Department of Economy and Tourism (DET) has launched A Dubai Invite, a new programme that rewards UAE residents and citizens for inviting loved ones from overseas to visit the emirate.

If your guests arrive in Dubai between July 20 and October 31, you could unlock more than Dh3,000 worth of rewards, including hotel stays, dining vouchers, attraction tickets and exclusive lifestyle offers.

How to claim the rewards

Getting started is simple.

Before your guest travels, register their details through the A Dubai Invite online nomination form.

Once they arrive in Dubai, their entry is verified automatically, so there’s no extra paperwork or check-in required.

Within 72 hours, you’ll receive an email with details of your reward package and instructions on how to redeem it.

Who’s eligible?

You can take part if you:

  • Are a UAE resident or citizen aged 18 or above
  • Have a valid Emirates ID
  • Invite friends or family who live outside the UAE
  • Register their visit before they arrive

Visitors must enter Dubai between July 20 and October 31, whether by air, land or sea.

The programme doesn’t include visas, so visitors must arrange their own travel documents if required.

What’s included?

Each successful nomination unlocks a reward package worth more than Dh3,000.

Offers cover:

  • Hotel stays
  • Restaurants
  • Tourist attractions
  • Lifestyle experiences

Participating brands include Careem, Hala, W Dubai Mina Seyahi, The Westin Dubai Mina Seyahi, Le Méridien Mina Seyahi Beach Resort & Waterpark, Meliá Desert Palm, and IHG Hotels & Resorts.

A few rules to remember

There are a few conditions before you start sending invites:

  • You can nominate up to five visitors per submission.
  • Each resident can receive up to three reward packages during the campaign.
  • Each visitor can only be nominated once. If someone has already registered them, another nomination won’t qualify.

The rewards will be available until December 31, 2026, unless stated otherwise.

If you’ve been waiting for the perfect excuse to bring friends and family to Dubai, this could be it, and you’ll be rewarded for it too.

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India

Indian missions in UAE to continue passport services amid tender dispute

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The Supreme Court of India has upheld the Delhi High Court’s decision to cancel the Ministry of External Affairs’ (MEA) tender process for outsourcing passport, visa and consular services at Indian missions in Abu Dhabi, Kuwait, Singapore and Canberra.

A Bench led by Chief Justice of India Surya Kant dismissed the Centre’s appeal, directing the MEA to comply with the High Court’s ruling and complete a fresh tender process within three months.

To ensure there is no disruption to services, the Supreme Court allowed the MEA to continue with the existing service providers or temporarily engage the lowest (L-1) bidders whose contracts had previously been set aside. The ministry may also make any other suitable interim arrangements until the new tender process is completed.

The court clarified that these temporary measures will not create any legal rights for any party and will remain in place only until fresh contracts are awarded.

According to legal reports, the Bench, which also included Justice Joymalya Bagchi and Justice V. Mohana, heard arguments from Solicitor General Tushar Mehta on behalf of the Union Government, along with senior advocates representing the private companies involved in the case.

The ruling means the MEA must restart the tender process while following the directions issued by the Delhi High Court.

Meanwhile, due to the ongoing legal proceedings, Indian diplomatic missions in Abu Dhabi and Dubai have been providing passport and consular services directly from their premises, ensuring that services for the Indian community in the UAE continue without interruption.

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Education

Need a school fee certificate? Abu Dhabi families can now get it online in minutes

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Parents and students in Abu Dhabi can now obtain an officially attested private school fee certificate in just six minutes through the TAMM government services platform, making the process quicker and more convenient than ever.

The fully digital service allows users to request and receive a certified tuition fee certificate without uploading any supporting documents. This certificate is commonly required for government procedures, financial aid requests, scholarship applications, and other official purposes.

Applying is simple and can be completed entirely online. Users need to sign in using their UAE PASS account, submit the application, pay the Dh15 service fee electronically, and download the certified digital certificate once it is issued.

By moving the entire process online, TAMM helps families save time while providing fast access to an important document whenever it’s needed for official or financial requirements.

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