With flydubai gradually resuming operations after recent disruptions, many travellers may need to adjust their plans. Here’s a simple, step-by-step guide to help you rebook your flight or request a refund smoothly.

Who is eligible?

If you had a booking for travel between February 28 and March 31, you can:

• Rebook your flight within 30 days of your original travel date
• Cancel for a full refund or travel voucher
• Make changes without any penalties

How to rebook your flight

1. Check your flight status first
Before making any changes, visit the airline’s official website (https://www.flydubai.com/) and check if your flight is:

• Cancelled
• Delayed
• Still operating

2. Go to “manage booking”
Log in using your:

• Booking reference number
• Last name

This section lets you view and modify your booking

3. Choose your option
Depending on your situation, you can:

• Select a new travel date (within 30 days)
• Keep the same destination with no extra charges
• Opt for a travel voucher or full refund if plans change

4. Confirm changes
Once you’ve selected your new flight:

• Review updated details
• Confirm the booking
• Save your new itinerary

 Important tips

• Do not go to the airport unless your flight is confirmed
• Keep your contact details updated to receive alerts
• Monitor your email/SMS for updates from flydubai

When to contact support

Reach out to flydubai if:

• You didn’t receive a notification
• You face issues rebooking online
• Your itinerary involves multiple connections

The rebooking process is designed to be flexible and hassle-free, giving passengers the freedom to adjust plans without stress. Staying informed and acting early will help ensure a smooth travel experience.

In a powerful display of preparedness and resilience, the UAE reaffirmed its commitment to public safety as life quickly returned to normal following a precautionary alert earlier in the day.

Authorities, led by the UAE Ministry of Defence, acted swiftly in response to a potential aerial threat. Advanced air defence systems successfully intercepted and neutralised the situation, ensuring that residents across the country remained safe.

Across cities like Dubai and Abu Dhabi, residents reported hearing unusual sounds, but later confirmed to be the result of successful interceptions. While the alerts prompted caution, they also showcased the effectiveness of the UAE’s world-class security infrastructure.

In a reassuring follow-up message sent nationwide, officials confirmed that the situation is fully under control and that daily life can resume without concern.

Airspace operations resume

The General Civil Aviation Authority also announced that airspace operations have returned to normal, reflecting the country’s rapid recovery and operational readiness.

Beyond the swift response, what stood out most was the unity and cooperation of residents. Communities stayed calm, followed guidance, and supported one another, highlighting the strong sense of collective responsibility that defines life in the UAE.

With robust systems in place and a community that stands together, the UAE continues to be a global example of stability and preparedness.

Resident families in the UAE can now apply for a free Fazaa discount membership as part of the country’s “Year of the Family 2026” initiative.

The programme, launched by Fazaa in collaboration with the Ministry of Family, aims to support family stability, strengthen social cohesion, and improve the quality of life for residents living in the UAE.

Here’s what you need to know:

Who can apply?

Resident families in the UAE are eligible if:

• They live in the UAE
• They have at least one son or daughter

The membership will remain valid throughout the Year of the Family 2026 and will expire at the end of the year.

What benefits do families get?

Members will gain access to a wide network of discounts and services, including:

• Discounts at more than 34,000 retail outlets in the UAE and internationally
• Offers on over 28,000 food and consumer products through Fazaa stores
• Travel and accommodation deals at more than 500,000 hotels worldwide through the Fazaa Places service
• Up to 70% discounts on entertainment and activity tickets through the Fazaa mobile app
• Exclusive offers on various products and services

How to register

Families can apply online through the official Fazaa website.

Once approved, applicants can activate their digital membership cards, which can then be used to access discounts and services.

A dedicated support team has also been assigned to help residents with registration and activation.

Why is the initiative being launched?

The programme is part of the UAE’s Year of the Family 2026, which focuses on strengthening the role of families in society and promoting values of cooperation, stability, and community well-being.

Officials say the initiative also recognises the contributions of resident families who live and work in the UAE and play a role in the country’s growth and development.