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Etihad Airways reports Dh526 million record profit in first quarter

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 Etihad Airways today announced its Q1 2024 results, recording a profit after tax of AED 526 million (U.S.$ 143 million), a significant improvement over Q1 2023, marking a solid start for the 2024 financial year.

Total revenue increased by AED 987 million (U.S.$ 269 million), from AED 4,752 million (U.S.$ 1,294 million) in Q1 2023 to AED 5,739 million (U.S.$ 1,563 million) in Q1 2024, reflecting an increase in network capacity and passenger numbers.

The airline carried 4.2 million passengers over the quarter, up 41 per cent year-on-year. The average passenger load factor stands at 86 per cent for Q1 2024 and remains unchanged compared to the first quarter of last year. Revenue from cargo and other sources remained broadly stable over the same period.

The airline continues to improve its operational efficiency with decreasing unit cost from the same quarter last year (CASK and CASK ex-fuel reduced by 9 per cent and 11 per cent, respectively).

Antonoaldo Neves, Chief Executive Officer of Etihad Airways, said: “We are pleased to report a strong start to the financial year 2024, with our first quarter earnings equivalent to our total net income for the entire financial year 2023 as we continue our margin expansion journey. We have maintained our resilience and our focus on customer service and growth while continuing to improve our commitment to efficiency.

“This significant profit increase was achieved even with the holy month of Ramadan starting in early March this year, compared to late March last year, demonstrating the adaptability of our business.

“Our plans are set to expand our network and enhance our offerings while connecting an ever-greater number of people to and via Abu Dhabi. I would like to extend my deepest thanks to all our employees whose hard work and dedication have been crucial in achieving these results.”

During this period, Etihad optimised its network by enhancing routes and increasing frequencies to key destinations. The airline also launched new flights to Thiruvananthapuram, Kozhikode, and Boston, and announced additional routes to Antalya and Jaipur. The additional capacity has led to a 34 per cent increase in Etihad’s total weekly flights for the upcoming peak summer period, growing from 642 last year to 858 in 2024.

The airline has continued to play a pivotal role in supporting Abu Dhabi’s tourism sector, driving a 43 per cent increase in inbound point-to-point traffic compared to the first quarter of 2023.

In its first quarter operating from its new terminal at Zayed International Airport, the airline has seen significant improvements in customer satisfaction, driven by enhanced efficiencies across all passenger touchpoints. Upgraded lounge facilities now offer more comfort and exclusive services, enhancing the overall travel experience. Additionally, streamlined check-in processes and smoother transfers have contributed positively to customer feedback.

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Dubai travel: Emirates minimises disruptions, reassures travellers ahead of summer holidays

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Despite heightened regional tensions on June 23, Emirates Airline resumed regular operations within hours, with only minimal disruptions reported across its global network.

The Dubai-based carrier activated its contingency and disruption plans following the latest regional developments, swiftly stabilising operations without any flight diversions and only a few route cancellations. Most affected flights were rerouted slightly to avoid restricted airspace, resulting in limited delays due to congestion.

In a statement, Emirates confirmed that its scheduled services resumed quickly and that the airline had maintained operations to the majority of destinations. Flights to Amman and Beirut, which were briefly suspended, resumed shortly after, demonstrating Emirates’ agility in responding to dynamic situations while ensuring traveller safety.

“The safety of our passengers and crew is always our top priority,” the airline said, noting it would never operate any flight unless it meets the strictest safety regulations. Emirates continues to coordinate closely with global aviation authorities and regularly evaluates the security landscape to reroute aircraft if needed.

Keeping Passengers Informed

The airline kept its customers up to date throughout the disruptions via its website, social media channels, and through dedicated reservation teams, who assisted travellers in adjusting itineraries as needed.

Looking Ahead to Summer Travel

As Emirates prepares for a surge in summer travel, the airline said it remains ready to adapt to any changing conditions. “With the UAE’s strong infrastructure and support systems, we are fully prepared to continue safe and smooth operations,” the airline added.

Travellers are advised to check their flight status before heading to the airport and stay informed through official Emirates communication channels.

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Latest UAE travel update: What travellers, especially to India, need to know amid flight disruptions 

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Several UAE-based airlines have issued disruptions in their service and route changes as a precautionary response following heightened regional tensions after Iran attacks Al Udeid Air Base in Qatar

UAE residents planning to travel this week are advised to double-check their flight status before heading to the airport, as ongoing regional tensions have led to disruptions across several major carriers.

Following Iran’s attack on the Al Udeid Air Base in Qatar, airlines including Etihad, Emirates, flydubai, and Air Arabia have rerouted or cancelled select flights to ensure passenger safety amid restricted airspace and rising geopolitical risk.

What UAE Airlines Are Saying

Etihad Airways

  • Cancelled flights on Tuesday (June 24) to/from Kuwait, Doha, and Dammam:
    • EY651/652 (Abu Dhabi – Kuwait)
    • EY663/664 (Abu Dhabi – Doha)
    • EY575/576 (Abu Dhabi – Dammam)
  • Flights to Israel remain suspended until July 15.
  • The airline confirmed it is using only approved airspace and warned that the situation is highly dynamic.
  • Passengers transiting through Abu Dhabi to connect to cancelled destinations will not be accepted for travel.

Emirates Airline

  • Has rerouted flights away from conflict zones.
  • Temporary suspension of all flights to Iran and Iraq (Tehran, Baghdad, Basra) until June 30.
  • Warns of potential delays due to longer routes and airspace congestion.

flydubai

  • Flights on June 24 resumed, but delays remain possible.
  • Temporary suspension of services to Iran, Iraq, Israel, Syria, and St. Petersburg (Russia) until June 30.
  • Passengers heading to these destinations via Dubai will not be accepted from their point of origin.

Air Arabia

  • Advises passengers of possible disruptions due to airspace closures.
  • Suspended services to Jordan (until June 25) and Iran, Iraq, Russia, Armenia, Georgia, and Azerbaijan (until June 30).

Dubai/Abu Dhabi Airport Updates

  • Dubai Airports said operations across DXB and DWC have resumed, but some delays or cancellations may still occur. 
  • Travellers heading to India are especially advised to confirm flight status in advance. “Due to regional airspace closures, flights from DXB and DWC – Al Maktoum International may be impacted. Please check with your airline for the latest updates before heading to the airport, especially for guests travelling to India,” Dubai Airports wrote on X.
  • Zayed International Airport in Abu Dhabi echoed similar advice: check with your airline before traveling.

Impact on International Flights

  • flydubai, Etihad, Emirates, and Air Arabia have adjusted or halted flights across the region.
  • IndiGo Airlines suspended flights to several Gulf cities including Dubai, Doha, Bahrain, Dammam, and Abu Dhabi until at least 10am Tuesday.
  • Pakistan International Airlines has halted services to Doha, Kuwait, Bahrain, and Dubai.
  • EgyptAir also cancelled Gulf-bound flights from Cairo.
  • Air Canada extended its Toronto–Dubai flight suspension until August 4.

Additional Restrictions

  • Pakistan has extended its airspace ban for Indian-operated aircraft, including military flights—until July 23, 2025.

Travel Tips for UAE Passengers

  • Check flight status online or via airline apps before leaving home.
  • Expect delays even if your flight is not cancelled—reroutings may extend travel time.
  • If you are transiting through the UAE to a suspended destination, contact your airline immediately to explore alternative arrangements.

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Dubai Airports resume full operations after precautionary pause, travellers urged to check flight status

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Dubai Airports has announced the resumption of full operations at all its airports following a temporary precautionary pause, according to a statement from the Dubai Media Office.

“While Dubai Airports is working with airlines to ensure flights operate according to approved schedules, some flights may experience delays or cancellations,” Dubai Airports wrote on X (formerly Twitter).

While the exact nature of the pause was not disclosed, authorities emphasised that the safety and well-being of all travellers and aviation staff remain the top priority.

Operations teams are now working closely with airlines to normalise flight schedules, but passengers may still encounter delays or cancellations as services stabilise.

“Due to regional airspace closures, flights from DXB and DWC – Al Maktoum International may be impacted. Please check with your airline for the latest updates before heading to the airport, especially for guests travelling to India,” Dubai Airports wrote on its social media platform.

Travellers flying in or out of Dubai International (DXB) or Al Maktoum International (DWC) are strongly advised to:

  • Check directly with their airlines for real-time flight updates
  • Arrive early to allow extra time for check-in and security
  • Monitor official channels, including @DXBMediaOffice and @DubaiAirports

The temporary disruption comes as the summer travel season picks up, with a high volume of passengers expected in the coming weeks.

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