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Get through immigration in seconds: Dubai Airport rolls out fast-track AI service

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Dubai International Airport is rolling out a new fast-track service that allows passengers to breeze through passport control without stopping for traditional identity checks. The service, launched at the First and Business Class lounges in Terminal 3, uses cutting-edge AI and facial recognition technology to streamline the immigration process.

Here’s how it works

Passengers who opt for the ‘Unlimited Smart Travel’ service will have their identity verified using pre-registered facial data, allowing them to skip document checks altogether. Cameras in the lounge capture their faces from various angles, quickly confirming their identity as they walk through. The system can process up to 10 passengers simultaneously, meaning much faster passage through the gates.

The initiative builds on the success of the Smart Tunnel system, first introduced in 2020, which allowed passengers to complete passport control in seconds. With this new upgrade, the process is even more efficient, cutting wait times and enhancing the overall travel experience.

Hi-tech features

Currently, the service is available only for departing passengers, but plans are in place to expand it to arriving travellers in the future. All passengers need to do is register once, and their facial data is saved for future use, making each trip quicker and easier.

With the number of travellers expected to rise, this innovation is designed to keep things running smoothly, improving both speed and customer satisfaction. It’s a significant step toward making Dubai International Airport one of the most tech-forward and efficient airports in the world.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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UAE 50°C temperatures and morning fog: What UAE residents need to know before heading out

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UAE residents can expect very hot weather, rising humidity and possible fog or mist in the coming days, with a chance of rainfall over eastern areas.

According to the National Centre of Meteorology (NCM), skies will remain fair to partly cloudy, with convective clouds potentially developing over eastern areas in the afternoon and bringing rain.

Humidity is expected to increase overnight and on Tuesday morning, particularly over some western coastal areas. This could lead to fog or mist and reduced visibility.

Motorists have been advised to take extra care during early morning drives and adjust their speed when visibility is poor.

Temperatures approach 50°C

Meanwhile, daytime temperatures will remain exceptionally high across the country. Coastal areas are expected to reach 40°C to 45°C, while temperatures in inland areas could climb to 49°C.

Light winds and calm seas

Winds are expected to be light to moderate, becoming fresh at times. Sea conditions will remain slight, with waves reaching around two feet onshore and three feet offshore.

With extreme daytime heat continuing alongside higher humidity and possible fog, residents are advised to plan outdoor activities carefully and exercise caution on the roads during periods of reduced visibility.


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Etihad Rail warns passengers of Dh200 fines for ticket violations

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Etihad Rail has warned passengers that travelling without a valid ticket or misusing discounted fares could result in a Dh200 fine, denial of service and possible legal action.

Under the company’s Passenger Charter, travellers must have a valid ticket before boarding an Etihad Rail train or bus. A ticket is valid only when it carries the correct passenger name, date and travel time, and has not already been used.

What can lead to a Dh200 fine?

Etihad Rail lists four key violations that can attract a Dh200 penalty:

  • Travelling without a valid ticket, including using a ticket issued in someone else’s name.
  • Deliberately avoiding payment of the correct fare.
  • Using a discounted or category-specific ticket without being eligible.
  • Forging, altering or fraudulently obtaining a ticket.

Invalid or fraudulent tickets may be confiscated by authorised staff, with no compensation payable for confiscated tickets.

Passengers found without a valid ticket may also have to purchase a Flexible ticket at the applicable fare for their journey.

Ticket checks can happen throughout the journey

Passengers must carry their ticket and valid identification and produce them when requested by Etihad Rail staff or authorised personnel.

Checks can take place at departure stations, during the journey, at intermediate stations and when passengers leave the platform at their destination.

Travellers using electronic tickets are responsible for ensuring their phones have enough battery to display the ticket when required.

Passengers must also travel in the coach and seat shown on their ticket, unless instructed otherwise by Etihad Rail.

Repeat offenders could face travel bans

Etihad Rail said repeated or serious violations could lead to passengers being refused travel, required to end their journey or barred from using its services for a specified or indefinite period.

The company may also refer cases to the relevant authorities, including the Public Prosecution. Additional penalties, including imprisonment where provided by law, may apply.

Passengers denied travel or service because of a violation may not be entitled to a refund or compensation.

Etihad Rail also prohibits buying tickets from unauthorised sources, altering tickets to defraud the company, or transferring unused or partially used tickets where the ticket conditions do not allow it.


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Indian passport services in UAE: Who can use the new walk-in facility

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The Indian Embassy in Abu Dhabi has introduced a walk-in facility for eligible applicants seeking passport, visa, attestation and other consular services at Alhind Tours and Travels centres across the UAE.

Walk-ins will be accepted from 9am to 1pm at all 16 Indian Consular Application Centres operated by Alhind.

The facility is available to:

  • Tatkaal passport applicants
  • Newborn cases
  • Emergency Certificate applicants
  • Senior citizens
  • People of determination

The embassy has advised applicants to book appointments online whenever possible. Walk-in requests will be processed subject to available slots.

Alhind centres and appointments

Appointments can be booked online through the service portal. Regular service hours at the centres are 8am to 6pm.

Alhind charges a Dh19 service fee, including VAT, in addition to applicable Indian government fees. The fee covers services such as form filling, photographs, document typing, printouts, photocopies and domestic courier services.

Indian passport fees increased

Indian passport fees were increased from July 1, marking the first revision in 14 years.

For an ordinary fresh passport or reissue with 36 pages, the fee is now Dh96under the normal scheme and Dh190 under Tatkaal, up from Dh57 and Dh134 respectively.

For a 60-page passport, the new fees are Dh134 for normal applications and Dh230 for Tatkaal, compared with Dh78 and Dh153 previously.

The fee revision also applies to Indian nationals living overseas, with the corresponding charges set in local or applicable foreign-currency terms.


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