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Dubai expands bus-on-demand service to Oud Metha and Barsha Heights

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Dubai’s Roads and Transport Authority (RTA) has expanded its Bus-On-Demand service to include Oud Metha and Barsha Heights, aiming to provide faster, more convenient transport solutions while easing traffic congestion across the emirate.

Affordable, Smart, and Efficient Mobility

Adel Shakri, Director of Planning and Business Development at RTA’s Public Transport Agency, emphasized the efficiency and affordability of the service.

“The Bus-On-Demand service is seamless, efficient, and one of the leading mass mobility solutions in Dubai, a city experiencing rapid population growth. This expansion helps tackle traffic congestion and enhances flow while remaining cost-effective at just AED 5 per trip per person,” said Shakri.

The expansion brings the service to 10 key areas across Dubai, including Al Barsha, Dubai Silicon Oasis, Al Nahda, and recent additions like Business Bay and Downtown Dubai.

How It Works

Operated through an intelligent response system, passengers can request a ride via the Dubai Bus-On-Demand app, which connects designated areas with compact, 13-seater public buses. Users can plan their route, pay the fare, and track their ride all within the app, ensuring smooth first- and last-mile connectivity to nearby public transport hubs.

Before expanding the service, RTA conducted a detailed survey, analysing factors such as user demand, vehicle ownership, mobility patterns, walking distances, and affordability. The service was also benchmarked against global best practices in countries like Spain, Germany, the US, and Finland.

Seamless Public Transport Integration

With growing demand, RTA is strengthening Dubai’s public transport network, ensuring commuters enjoy faster, safer, and more accessible journeys. The service is available for download on Apple Store and Google Play, with drivers coordinating via the app to reach the nearest pickup points.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

Crime

Dubai scam alert: Authority warns of fake QR code scams as cyber fraud attempts rise

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The Dubai Electronic Security Centre (DESC) has issued a warning over a growing number of scams involving fake QR codes, especially those sent through email.

According to the authority, cybercriminals are exploiting how quickly information spreads by sharing QR codes that appear to offer urgent updates or important services. However, scanning these codes can expose users to serious risks.

DESC explained that such QR codes may install malware on devices or redirect users to fake websites designed to steal personal and financial information.

How to protect your device

Residents are being urged to stay cautious by verifying the source of any email before scanning QR codes, avoiding suspicious messages, and never entering sensitive details on untrusted links.

To boost online safety, DESC also recommends using the RZAM app, which provides real-time alerts about unsafe websites and allows users to scan links before opening them.

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Business

Dubai’s unified car rental contract explained: What residents and tourists must know

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Dubai’s Roads and Transport Authority (RTA) is reinforcing stricter rules for car rentals across the emirate, and it’s good news for both residents and tourists.

At the heart of this move is a mandatory unified contract that all rental companies must follow. This contract standardises how rental agreements work, clearly laying out the rights and responsibilities of both renters and rental offices in a transparent way.

“We have also organised a series of awareness workshops for companies operating in the car rental sector across the emirate to familiarise them with the contract’s provisions, obligations, and implementation procedures,” said Ahmed Mahboob, CEO of the Licensing Agency at RTA.

What this means for drivers

  • Same rules everywhere
    Whether you rent from a big brand or a small office, the same contract applies across Dubai, no more confusing or inconsistent terms.
  • Stronger consumer protection
    The contract ensures:
    • No hidden fees (like surprise toll charges)
    • No unfair charges during accident repairs
    • Mandatory refund of your security deposit within a set timeframe
  • Digital and secure process
    Rentals are handled through the Transport Activities Rental System (TARS), with:
    • Identity verification
    • OTP-based digital signatures
    • Secure, automated contracts
  • Proof of vehicle condition
    Photos are taken at pickup and return, protecting you from disputes over damage.
  • Better awareness for renters
    The system is designed to reduce complaints and help users, especially tourists, fully understand their rights before signing.

This move aligns with Dubai’s push to enhance trust and transparency in services, reinforcing its reputation as a well-regulated, customer-friendly destination.

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News

UAE warns drivers: Fines up to Dh2,000, 23 black points for risky driving during heavy rains

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Authorities across the UAE have issued a fresh warning to motorists, urging them to exercise extreme caution during ongoing unstable weather conditions. The reminder comes as part of efforts to enhance road safety and prevent accidents in high-risk areas such as valleys, flood zones, and near dams.

The UAE authorities emphasised that strict penalties are in place for violations during rainfall. Motorists found driving near valleys or flood-prone areas could face a fine of Dh1,000 along with 6 black points on their license.

More severe penalties apply to those who deliberately drive into flooded valleys, regardless of the water level or perceived danger. Offenders risk fines of up to Dh2,000, 23 black points, and a 60-day vehicle impoundment.

Additionally, authorities warned against obstructing emergency responders or traffic officials during adverse weather situations. Such actions could result in a Dh1,000 fine, 4 black points, and vehicle impoundment for up to 60 days.

Officials continue to urge drivers to prioritise safety, follow official advisories, and avoid unnecessary travel during severe weather conditions to prevent accidents and ensure smooth emergency response operations.


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