Business
Young Dubai businessman behind unique SDaaS for SMEs
Published
3 years agoon
A Dubai-bred young serial entrepreneur is disrupting the local Software as a Service market with a unique AI-driven platform for the Middle East and North Africa (MENA) region, launched at the start of the year.
Called Zoftware, it is “Software Democratisation as a Service, where software products of the people (companies) are recommended by our people (the team), for the people (B2B clients) for any problems they face in their businesses,” says Aayushman Dalmia, 29.
Within the first quarter of operations, Zoftware already has arrangements with a growing list of over 6,000 companies – including the Microsoft and Zoho suites, Google, Adobe and others.
“You can find a packed suite of software just with a generic search, but do you require everything in that or can you customize it? Maybe not. Zoftware is free for the customers while we work with them to understand their needs and even do the work for them in customising solutions from the software companies. Consider us as the Zomato or Tripadvisor for the software industry.
“Avoiding wastage of resources by reducing the gap between the capability knowledge of any software’s offerings and solving the problems of the end users is core to Zoftware’s mission,” says Dalmia, who came up with the idea when he could not find such a solution while searching for his needs himself.
“Zoftware is about marrying software with the best of customer experience. We make it easy for customers to navigate the ocean of software to find the right tools for their business and purpose. We offer deep insights on software and match organisations to the right product, be it for accounting, customer relationship management (CRM), project management, IT, payroll and many more,” says Dalmia, confident his idea will revolutionise the convenience of running a business.

Aayushman Dalmia set up Zoftware after getting stuck with the wrong software as a choice for his family business. Supplied
Zoftware is a unique startup offering a choice of business tools in software with a personalised touch, using Open AI’s ChatGPT, for SME owners and companies. There are plans to take this to India, a huge market for SaaS providers and consumers.
“We have raised 500,000 dollars as a convertible note. And there are plans to raise another $1.5 million in the next round,” he says. “We are aiming for a revenue of $1.5 million by end of 2023.”
The rise of ChatGPT has only become an enabler for the Zoftware team. “Our technical analysts have been nimble to stay ahead on the transformation curve. We are in the process of setting up an AI bot with whom people can converse with, we understand what the customers want from the platform and give them the relevant output data while connecting with the vendors.
“If they want, we can also onboard it for them. With ChatGPT, it can give you out the names, but it cannot do comparisons and the prices that are out there. It cannot help you come to a decision, while we can help find the best value for the clients.
“According to studies, 75 percent of businesses fail in their software implementation. We want to make it to zero, because it is a waste of capital and resources such as time, effort and money. In the SME section, that is not something one can afford. We want to reduce the wastage cycle as much as possible. And we want to build the trust of our customers.”
Zoftware is Dalmia’s latest fruit of labour, coming from his own personal experiences when he saw a gap in the market. He set up Yalla Referral, a referral and benefits platform, is co-founder of an online diamond-purchasing platform Carat Finder and Director of Growth and Innovation at Data Direct Group.
“I remember, in 2018, when I wanted to implement CRM for my sales team, I ended up putting so much effort and money only to realise a year later that I had a complex setup which wasn’t needed at all. Several dollars went in waste apart from the time and effort. Many startups and SMEs may not be able to come out of the wrong direction taken.”
Business
UAE cracks down on fake and unsafe goods: Suppliers given 24-hour deadline to clear items
Published
4 hours agoon
August 14, 2026Businesses caught dealing in counterfeit, adulterated, or spoiled goods in the UAE now have just 24 hours to clear them off the shelves or face swift state intervention, under tough new commercial fraud regulations that have officially taken effect.
The new rules, outlined in Cabinet Resolution No. 107 of 2026 (the Executive Regulations of Federal Decree-Law No. 42 of 2023), significantly ramp up consumer protections. They grant authorities sweeping powers to raid premises, seize stock at the violator’s expense, issue public alerts, and order rapid product destruction.
The 24-hour countdown
Once the Ministry of Economy and Tourism or local authorities flag a non-compliant item, the clock starts ticking immediately. Suppliers must halt sales on the spot and execute four mandatory steps within 24 hours:
- Clear shelves and warehouses: Remove every affected batch from inventory.
- Alert supply chains: Notify downstream retailers and distributors to pull the products within the same 24-hour window.
- Recall active stock: Initiate steps to recover items already in circulation.
- Provide proof: Submit verified evidence to authorities confirming total withdrawal.
Miss the deadline? Expect the bill
Suppliers dragging their feet won’t stall enforcement.
Under Article 8, if a business fails to clear offending stock within 24 hours, government authorities will step in and clear markets and warehouses themselves within the following 48 hours, billing the non-compliant supplier for the entire operation.
Seizures, storage fees, and public name and shame
Authorities now hold expanded legal teeth to intervene early:
- Impounding stock: Suspected goods can be seized, locked in designated storage facilities, and held during lab testing, with all warehousing fees charged directly to the offender.
- Public consumer alerts: Regulators can publicly broadcast warnings naming the product type, description, and trademark to warn shoppers against dangerous goods.
Heavy penalties for violators
Ignorance is no longer an easy defence. Administrative penalties will hit anyone caught knowingly trading fraudulent goods, or anyone who should have reasonably known based on their industry expertise that the product posed a health and safety risk.
Regulators are paying particularly close attention to:
- High-risk goods: Medicines, organic foods, and agricultural supplies.
- Recycled hazards: Goods previously declared unfit for use that were reintroduced into the market.
- Profiteering & tampering: Counterfeit items bought for alteration, repackaging, or unlawful resale.
- Deceptive advertising: Products promoted with false claims regarding origin, ingredients, or quality standards.
Fast-track destruction: 15-day limit
Once a competent court or the Supreme Committee issues a formal ruling, authorities won’t let fake items linger in storage. Under Article 18, confiscated counterfeit and spoiled products must be destroyed within 15 working days, closing the door on unlawful resale.
For consumers, the revamped framework delivers stronger market surveillance and faster removal of hazardous goods. For traders, retailers, and distributors across the UAE, it sends a clear signal: compliance is non-negotiable, and slow reaction times will come with steep financial and legal costs.
Business
How Dubai’s new rent plan could end the need for one-year rent payments upfront
Published
1 day agoon
August 13, 2026Paying a year’s rent upfront could soon become a thing of the past for some Dubai tenants.
A new Rent Now, Pay Later service is expected to launch in Dubai in September, giving eligible renters the option of spreading their annual housing costs across up to 12 months with zero interest.
The initiative is being developed by the Dubai Land Department (DLD) in partnership with a local bank and is aimed at giving residents more flexibility when managing one of their biggest monthly expenses.
How will the Rent Now, Pay Later service work?
Under the proposed arrangement, a tenant would select a residential property as usual.
The participating bank would then pay the landlord the full annual rent upfront.
Instead of paying the entire amount at once, the tenant would repay the bank through flexible, interest-free instalments over a period of up to 12 months.
The model could effectively turn an annual rent commitment into a monthly payment arrangement, potentially making it easier for residents to manage their cash flow.
However, the scheme is still being developed, so several important details have yet to be announced.
Who will be eligible?
DLD and its banking partner have not yet released the full eligibility criteria.
Details covering applications, qualifying tenants and properties, repayment arrangements and how landlords will participate are expected to be announced when the service officially launches.
Until those rules are published, tenants should not assume that every Dubai rental property or resident will automatically qualify.
When will the new scheme launch?
The Rent Now, Pay Later service is expected to be introduced in September.
If implemented as planned, the initiative could make Dubai the first city to introduce this type of rental payment model as part of its residential rental market.
The scheme also builds on Dubai’s wider push to give tenants more flexibility in how they pay for housing.
Flexible rent payments
The new service follows DLD’s Flexi Rent initiative, announced in June.
That programme was designed to give tenants alternatives to traditional rental payment arrangements, including the ability to pay rent monthly, quarterly or twice a year.
During its first phase, DLD partnered with 12 real estate companies to provide more flexible arrangements for tenants.
Depending on the participating company and agreement, options included:
- Monthly rental payments
- Instalment plans extending up to 12 months
- Grace periods
- Adjusted payment schedules
- In some cases, waivers on rental increases
The Flexi Rent initiative was made available to both new and existing tenants.
Could monthly rent become the new normal?
Dubai’s rental market has traditionally involved tenants paying rent through a limited number of large payments, making the timing of rental cheques a significant financial consideration for residents.
The combination of Flexi Rent and the proposed Rent Now, Pay Later service could give tenants more ways to spread those costs throughout the year.
The key difference is that the upcoming bank-backed scheme would allow the landlord to receive the annual rent upfront, while the tenant repays the bank over time.
That could offer a different solution to the traditional monthly-rent model.
More details to come
The proposed service remains under development, meaning the final terms could change before launch.
Tenants will need to wait for DLD and its banking partner to confirm the precise requirements, participating properties, application process and repayment conditions.
For now, however, the headline proposal is straightforward: Dubai renters could soon have the option to spread an annual rent bill over as many as 12 months without interest.
Announcements
UAE announces new music fees for businesses: Who will have to pay from December
Published
3 days agoon
August 11, 2026Businesses across the UAE that play music for commercial purposes will face a new licensing system from December 2026, under rules announced by the Ministry of Economy and Tourism.
The new framework introduces licensing fees for a wide range of businesses and organisations that use music commercially, including restaurants, cafes, hotels, shopping malls, gyms and airlines.
Radio and television broadcasters, as well as concert organisers, will also fall under the new system.
The changes are outlined in the ministry’s new Collective Management in Music Guide, which sets out how music copyright and related rights will be managed across the UAE.
Which businesses will have to pay?
The new licensing requirements will apply to venues and businesses that commercially use music.
This includes:
Restaurants
Cafes
Hotels
Shopping malls
Gyms
Airlines
Radio stations
Television channels
Concerts and other commercial music events
The amount businesses pay will not be the same across the board. Instead, fees will be calculated using a sliding-scale system, taking into account factors such as the type of music use and the size or nature of the business.
When do the new UAE music fees start?
The new licensing fees are scheduled to come into effect in December 2026.
Businesses that require a licence will receive a renewable one-year licence. The fees will be collected through the organisations responsible for managing music rights, including the Emirates Music Rights Association and Music Nation.
These organisations represent rights holders across the music industry, including composers, songwriters, singers, instrumentalists, record producers and music publishers.
Why is the UAE introducing the new system?
The government says the new framework is designed to create a more structured system for managing copyright and related rights in the UAE.
According to the Ministry of Economy and Tourism, standardising licensing requirements and fees should help reduce copyright violations while bringing the UAE’s approach more closely in line with international practices.
For businesses, that means music used as part of the customer experience, whether in a restaurant, hotel, gym or another commercial setting, will be subject to clearer licensing requirements.
Who is exempt from the music licensing fees?
Not every organisation or event will be covered by the new commercial licensing requirements.
The guide identifies exemptions that include:
Schools and academic institutions
Non-commercial celebrations
National events
This means the new fees are primarily focused on the commercial use of music rather than private or educational settings.
New fund will support UAE music talent
The new framework also includes a support mechanism for the country’s music industry.
A Cultural Support Fund in the Field of Music will be established to provide financial assistance and technical support to artists, performers and producers.
Under the new system, 10 per cent of the fees collected will be directed towards the fund.
The money will be used to support emerging musical talent and help promote Emirati music internationally.
What does this mean for UAE businesses?
For businesses that regularly play music for customers, the biggest change will be the introduction of a formal licensing requirement and associated annual fees.
The exact amount will depend on how the music is being used and the characteristics of the business, rather than being a single flat charge for every venue.
Businesses that rely on music as part of their atmosphere or entertainment offering will therefore need to factor the new licensing requirements into their operations from December 2026.
At the same time, the government says the system is intended to ensure creators and other rights holders receive appropriate recognition and compensation when their work is used commercially.
Music licensing rules:
Start date: December 2026
Licence period: One year, renewable
Applies to: Commercial users of music
Examples: Restaurants, cafes, hotels, malls, gyms and airlines
Also covered: Radio, television and concerts
Fee structure: Sliding scale based on use and business characteristics
Exemptions: Schools, academic institutions, non-commercial celebrations and national events
Music support fund: 10% of collected fees
For UAE businesses, the new rules mark a significant change in how commercial music use will be licensed, while the accompanying support fund is designed to put part of those revenues back into the country’s developing music sector.
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