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Sber’s retail customer base grows by 10M with its 2021-2023 strategy

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As part of Investor Day, the Sber team reviewed the results of the company’s 2021-2023 Strategy and talked about its new Development Strategy to 2026. As a result of the 2021-2023 strategy, Sber’s retail customer base grew by 10 million to 108 million, while it picked up 500,000 new corporate clients to reach a total of 3.2 million. The team has provided resilience and innovative development by ensuring technological independence and achieving a breakthrough in AI transformation.

The financial goals of Strategy 2026 are return on equity >22% in each year of the Strategy, total capital adequacy ratio Н20.0 >13.3%, and dividend disbursements of 50% of the Sber Group’s net profit. Sber will spend the next 3 years preparing for the transition to a human-centric organization. This complex transformation will impact three key spheres technology with the focus on developing a new generation of AI, business model in all areas, and culture.

In its new strategy cycle, Sber has a special focus on shaping its long-term vision. Technology, above all artificial intelligence (AI), is becoming the key factor defining today’s world and the future. One of the key challenges is to place technology at the service of mankind. Sber’s business model is centred around people, their interests and aspirations. AI is becoming mankind’s personal assistant – expanding everyone’s capabilities and helping people to tap their potential. This represents a step by Sber towards human-centricity.

Taking part in the event were Herman Gref, CEO and Chairman of the Executive Board,  Kirill Tsarev, First Deputy Chairman of the Executive Board, Alexander Vedyakhin, First Deputy Chairman of the Executive Board, Andrey Belevtsev, Senior Vice President, СТО – Head of Technology Block, and Taras Skvortsov, Vice President, Head of Finance Block.

Herman Gref, CEO and Chairman of the Executive Board of Sberbank, said, “The consumer model in which the customer is viewed exclusively as a source of income will become a thing of the past. The task of the new business is to help the customer be flexible and adaptive in an unstable world. We need to create tools that will meet and surpass the customers’ expectations. We need to learn to treat each of our customers, every human being, as we would treat ourselves.”

“We want to become one of the first human-centric companies, one that will help people to tap their potential and survive amidst today’s overabundance of technology and information. Artificial intelligence can become a personal assistant to every human being – an assistant in analyzing and processing huge volumes of information, setting goals, and correctly prioritizing and organizing our lives, an assistant which will help to expand people’s capabilities and free them from routine activities,” Herman Gref added.

Alongside its long-term priorities, Sber will devote particular attention to developing and creating best customer experience, improving performance, providing reliable and safe services, and accelerated deployment of AI in every area of the business.

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UAE to crack down on businesses not complying with electronic invoicing rules

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The UAE Ministry of Finance has introduced a Cabinet Resolution imposing administrative fines on businesses that fail to comply with the country’s Electronic Invoicing System (EIS), reinforcing the nation’s drive for digital transformation and stronger tax compliance.

The rules apply to all entities required to adopt EIS under Ministerial Decision No. (243) of 2025. Companies using the system voluntarily are exempt from penalties until compliance becomes mandatory.

Fines include:

  • Dh5,000 per month for failing to implement EIS or appoint an approved service provider on time.
  • Dh100 per electronic invoice not issued or sent on time, capped at Dh5,000 per month.
  • Dh100 per electronic credit note not issued or sent on time, capped at Dh5,000 per month.
  • Dh1,000 per day for not notifying the Federal Tax Authority of system malfunctions.
  • Dh1,000 per day for delays in updating approved service providers on registered data changes.

Officials stressed that the resolution underlines the UAE government’s commitment to international best practices and the development of a fully integrated digital economy.

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UAE VAT rules are changing in 2026: Here’s what businesses need to know

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The UAE’s Ministry of Finance has announced a new set of amendments to the country’s VAT law, with the revised rules taking effect on January 1, 2026. The changes are designed to make the tax system easier to use and more aligned with international best practices.

In a statement, the Ministry said the move supports the UAE’s ongoing efforts to streamline its tax framework and improve administrative efficiency. The updates are also designed to provide businesses with greater clarity and reduce unnecessary paperwork.

Simpler filing, fewer steps

One of the biggest changes removes the requirement for businesses to issue self-invoices when using the reverse charge mechanism. Instead, companies will simply need to keep the usual documents that support their transactions, such as invoices, contracts and records, which the Federal Tax Authority (FTA) can review when checking compliance.

According to the Ministry, this adjustment “enhances administrative efficiency” and provides clear audit evidence without placing extra paperwork burdens on businesses.

Five-year window for VAT refunds

The updated law also introduces a five-year limit for claiming back refundable VAT after accounts have been reconciled. Once this period ends, businesses lose the right to submit a claim. Officials say this helps prevent long-delayed refund requests and gives taxpayers more certainty about their financial position.

Tighter rules on tax evasion

To protect the system from misuse, the FTA will now have the authority to deny input tax deductions if a transaction is found to be linked to a tax-evasion arrangement. This means businesses must ensure the supplies they receive are legitimate before claiming input VAT.

Taxpayers are expected to verify the “legitimacy and integrity” of supplies as part of these strengthened safeguards.

Supporting a competitive economy

The Ministry said the amendments will boost transparency, ensure fairness across the tax system and support better management of public revenue. The updated rules also aim to maintain the UAE’s competitive edge while supporting long-term economic sustainability.


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Ravi Shastri & Neeraj Sareen Lead Revolutionary Multi-Continental T10 Cricket League

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In a significant development for cricket around the world, Pro10, spearheaded by cricket legend Ravi Shastri and sports entrepreneur Neeraj Sareen, today announced its groundbreaking international launch bringing professional T10 cricket to Southeast Asia and Europe.

The inaugural season features five franchise teams competing between January 30–February 4, 2026, at Thailand’s world-class Terd Thai Cricket Ground, with West Indies icon Sir Viv Richards serving as Thailand ambassador and a marquee roster including David Warner, Chris Lynn, and George Munsey.

Pro10 has been envisioned as a catalyst for cricket in emerging regions, pioneering professional cricket in non-traditional Southeast Asian and European markets. Not only does the initiative provide a fast, accessible format that empowers new audiences and aspiring players across Southeast Asia and Europe, but it also serves as a unique platform of structured, professionally run T10 cricket in Thailand, Bulgaria, and Poland.

The marquee competition will provide local players with an opportunity to rub shoulders with some of the finest international players and coaches, giving their development an undeniable boost. The league is firmly positioned a practical development tool for emerging nations that have limited access to international players.

Adding his perspective on Pro10 and the league’s impact on new regions, Sir Viv Richards, Thailand Ambassador, said:”Cricket grows strongest when it reaches new people, and new communities. Pro10 is doing exactly that by giving Thailand, Bulgaria, and Poland a platform to shine. I am delighted to help guide this journey and to see local talent gain exposure to international players and coaches. This is how the game expands, and this is where the future lies.”

Speaking on the launch and the league’s wider purpose, Ravi Shastri, Co-founder & Partner, said: “Pro10 represents cricket’s next evolution: explosive T10 excitement with genuine grassroots development. We’re creating sustainable ecosystems to develop stars from Thailand, Bulgaria, Poland, and beyond. Having Sir Viv Richards as Thailand ambassador and players like David Warner demonstrates the calibre we’re building. The T10 format is perfect for today’s world, showcasing cricket’s incredible global potential.”

Sharing his perspective on Pro10’s vision and long-term commitment to new cricket markets, Neeraj Sareen, Founder & CEO, said: “Pro10 is built from the ground up with sustainability, local talent development, and world-class entertainment. We’re partnering with communities, cricket boards, and institutions to create something truly special. Securing Sir Viv Richards as Thailand ambassador testifies to our vision. With Ravi’s cricket expertise, Roshan Mahanama and Russell Maduwantha’s operational brilliance, we’re building cricket’s future, not just hosting matches.”

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