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Covid or recession cannot replace personal touch in networking, says BNI chief of UAE

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Kumar Shyam

Dubai – A visit to the annual expo and members day of the Business Network International has revealed that the face to face meetings will still remain the preferred option for many.

While the world moved its business online wherever possible in the Covid-19 aftermath, the recessionary pressures that followed also meant people resorted to more networking.

“Not just this Covid, but four times in the past two decades that I have been associated with BNI, I have seen that membership figures have got the actual momentum only during times of recession,” said Bijay Shah, the national director of BNI for Qatar and UAE.

According to BNI, it is the world’s largest business networking and referral organisation. Shah put the member strength in the UAE to 800 members, who pay an annual subscription amount and then meet in person at a designated venue with a stipulated cover amount to cover for the costs of the venue and refreshments.

The annual day also provided businesses with an opportunity to explore mutual synergies through networking sessions while some also put up stalls to advertise their wares.

K Kalimuthu, Consul (Economic, Trade & Commerce) at the Consulate General of India also graced the event to mark 17 years of BNI in the UAE, which has mushroomed into 20 chapters and few about to start.

BNI-expo-day

Bijay Shah, left, and K Kalimuthu chat on the sidelines of the BNI Expo Day at JW Marriott Marquis, Dubai. Courtesy BNI

Members also came together to share industry knowledge and trends while there was a panel discussion on the importance of integration of the metaverse in businesses.

While the businessmen and professionals have gone back to operating onsite, the era of Zoom and Teams meetings online ensured that networking can happen virtually too.

Ask Mr Shah and members from the BNI at the expo at JW Marriott Marquis hotel, Dubai, the unanimous verdict is that personal meetings have their own strengths.

In a recent PwC Consumer Intelligence Series survey, 75 percent of 15,000 consumer respondents confirmed the observation that when it comes to business, the human touch is still extremely important.

“In a world where automation and digitalisation are the way to generate new businesses, human relationships have been challenged since a long time and to greater degree post-pandemic. BNI significantly contributes that to business growth through the power of building interpersonal relationships.”

“We are growing in the UAE with close to 800 members and last year alone the members closed businesses worth over 336 Million AED,” Shah said. “Not just in the UAE, BNI has a proven growth track record globally and is a business model able to grow in any economic environment. BNI is now franchising across the Middle East (email information@bni.ae to know more).”

Shirish Jain, a member, gave a real-life example to explain this. “What happens in online meetings is that the personal touch is lacking. Even in BNI, sometimes the important connections are made around the coffee table. For instance, four-five members are casually chatting and during a talk on metaverse, some shares an anecdote citing a friend whom I would love to do business with. So many times it has happened that we mention our friends and family who the network could benefit from and vice versa. So I would say in-person meetings are still better than online.”

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The Expo and Members Day was loaded with a range of learning events, such as panel discussions with keynote speakers and members sharing their success stories. The event ended with a spectacular awards ceremony honoring and recognizing the members’ achievements.

“Networking is an important element of every business. BNI aspires to be a guiding light for companies and individuals seeking to connect and thrive,” Mr Shah added.

About BNI
It is a 37-year-old business and professional networking organization that allows only one person from each trade or profession to join a chapter. BNI has over 289K members worldwide, in over 75 different countries, from over 300 different types of professions. In each chapter, there is a long list of categories for businessmen and profession. Once a member signs up and fills up that category, the chapter blocks out others in the same providing monopoly to protect the member’s interests.

Announcements

Dubai Chambers launches one-stop digital platform to help businesses start, grow and expand

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Starting and growing a business in Dubai is set to become easier with the launch of Business in Dubai, a new digital platform by Dubai Chambers that brings together essential corporate services in one place.

Designed as a single gateway for companies, the platform connects businesses with trusted service providers, helping them access everything from financial solutions to technology, marketing and certification services without having to navigate multiple channels.

The initiative aims to simplify business operations while strengthening Dubai’s position as one of the world’s most competitive destinations for investment and entrepreneurship.

What does the platform offer?

The Business in Dubai platform currently provides 65 corporate services through seven accredited partners, offering companies a wide range of support as they establish or expand their operations in the emirate.

The services are grouped into four key categories:

  • Financial services
  • Marketing and business growth services
  • Technology services
  • Testing, inspection and certification services

The current network of partners includes ZENDATA Cybersecurity, FAST Ventures, Mamo, OCTA, SGS Gulf Limited, Vault, and Pemo.

Helping businesses grow

Dubai Chambers said the platform has been designed to save companies time and resources by bringing multiple business services under one digital roof.

Khalid AlJarwan, Executive Vice President of Commercial and Corporate Services at Dubai Chambers, said the initiative reflects the organisation’s commitment to creating an environment that supports business growth both locally and internationally.

He said the platform will strengthen Dubai’s investment ecosystem by making it easier for companies to access the services they need to scale their operations and contribute to the emirate’s long-term economic development.

Boost for the digital economy

Saeed Al Gergawi, Vice President of Dubai Chamber of Digital Economy, said the platform will particularly benefit businesses operating in the digital economy by simplifying access to trusted service providers.

He added that the initiative creates a more flexible and efficient business environment, enabling entrepreneurs and companies across different sectors to focus on growth rather than administrative processes.

A single digital gateway

By consolidating key business services onto one platform, Dubai Chambers aims to reduce the time and effort companies spend searching for service providers, allowing them to concentrate on innovation, expansion and day-to-day operations.

The launch forms part of Dubai’s wider efforts to strengthen its business ecosystem and reinforce its position as a leading global hub for trade, investment and entrepreneurship.

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Announcements

What the new DIFC investment fund proposals mean for investors

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Dubai’s financial regulator is planning the biggest update to the Dubai International Financial Centre (DIFC) investment fund rules in more than a decade.

The Dubai Financial Services Authority (DFSA) has launched a public consultation on a wide-ranging package of reforms designed to modernise the DIFC’s investment fund framework, simplify regulations for fund managers and strengthen investor protection.

Here’s what you need to know.

Why is the DFSA changing the rules?

The DFSA says the investment fund industry has evolved significantly since the current framework was introduced in 2006.

The proposed reforms aim to:

  • Modernise regulations to reflect today’s investment market.
  • Reduce unnecessary compliance requirements.
  • Make it easier for fund managers to operate.
  • Maintain strong investor protection.
  • Align DIFC regulations with international best practices.

What are the proposed changes?

The consultation includes several key proposals:

More flexible rules for private investment funds

The DFSA plans to replace rigid classifications for specialist private funds with a more flexible framework that can better accommodate modern investment strategies.

Simpler licensing for fund managers

Investment managers may no longer need separate licences for certain activities, such as arranging investments or dealing on behalf of clients, as these would be covered under an existing asset management licence.

Updated rules for master-feeder funds

The regulator also wants to modernise regulations governing “master-feeder” fund structures to reflect current market practices better.

Removal of the external fund manager regime

The DFSA proposes removing the external fund manager framework as more firms are now seeking direct authorisation from the regulator.

More investment opportunities for employees

Employees could be given greater flexibility to invest in private funds managed by their own employers, either directly or through dedicated investment vehicles.

Technical improvements

The consultation also proposes several technical amendments to improve clarity and consistency within the Collective Investment Law.

Could tokenised investment funds become a reality?

The consultation also seeks industry feedback on regulating tokenised investment funds.

Tokenisation uses blockchain technology to represent ownership units digitally, potentially making investment funds more efficient and accessible.

At this stage, the DFSA is only gathering feedback and has not proposed formal regulations.

Will retail investors get access to more investment opportunities?

Another topic under discussion is the possible introduction of a long-term investment fund regime.

If developed in the future, it could allow retail investors to access certain long-term assets—such as infrastructure projects or private market investments- that are currently limited to professional investors.

No regulatory changes have been proposed yet; the regulator is first seeking industry views.

Who can provide feedback?

The consultation is open until September 7, 2026.

The DFSA is inviting comments from:

  • Fund managers
  • Asset managers
  • Fund administrators
  • Legal advisers
  • Auditors
  • Compliance professionals
  • Other participants in the DIFC investment funds industry

The proposals form part of Dubai’s wider efforts to strengthen its position as a leading regional hub for wealth and asset management while ensuring regulations remain modern, proportionate and investor-focused.

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Business

UAE Central Bank fines foreign bank Dh1.82mn over consumer protection breach

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The Central Bank of the UAE (CBUAE) has imposed a Dh1.82 million financial penalty on a branch of a foreign bank operating in the country for violating consumer protection rules.

The regulator did not identify the bank involved.

Why was the bank fined?

According to the CBUAE, inspections found that the bank failed to issue a liability letter within the mandatory seven-day timeframe, breaching the central bank’s Market Conduct and Consumer Protection Regulations and Standards.

The penalty was imposed under Federal Decree-Law No. 6 of 2025, which governs the Central Bank, financial institutions and insurance activities.

What is a liability letter?

A liability letter is issued when a customer wants to transfer an existing loan or other financial obligations to another bank or apply for new financing elsewhere.

Banks are required to provide the document within seven days to ensure customers can switch lenders or complete financing arrangements without unnecessary delays.

CBUAE reinforces consumer protection

The central bank said the enforcement action reflects its commitment to ensuring banks comply with UAE laws and consumer protection regulations.

The regulator added that it will continue to monitor financial institutions to uphold transparency, integrity and high standards across the UAE’s banking sector.

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