With flydubai gradually resuming operations after recent disruptions, many travellers may need to adjust their plans. Here’s a simple, step-by-step guide to help you rebook your flight or request a refund smoothly.
Who is eligible?
If you had a booking for travel between February 28 and March 31, you can:
- Rebook your flight within 30 days of your original travel date
- Cancel for a full refund or travel voucher
- Make changes without any penalties
How to rebook your flight
1. Check your flight status first
Before making any changes, visit the airline’s official website (https://www.flydubai.com/) and check if your flight is:
- Cancelled
- Delayed
- Still operating
2. Go to “manage booking”
Log in using your:
- Booking reference number
- Last name
This section lets you view and modify your booking
3. Choose your option
Depending on your situation, you can:
- Select a new travel date (within 30 days)
- Keep the same destination with no extra charges
- Opt for a travel voucher or full refund if plans change
4. Confirm changes
Once you’ve selected your new flight:
- Review updated details
- Confirm the booking
- Save your new itinerary
Important tips
- Do not go to the airport unless your flight is confirmed
- Keep your contact details updated to receive alerts
- Monitor your email/SMS for updates from flydubai
When to contact support
Reach out to flydubai if:
- You didn’t receive a notification
- You face issues rebooking online
- Your itinerary involves multiple connections
The rebooking process is designed to be flexible and hassle-free, giving passengers the freedom to adjust plans without stress. Staying informed and acting early will help ensure a smooth travel experience.