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Talabat records 60% increase in its orders

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talabat, the UAE’s leading local tech organisation, has recorded over 60 per cent increase in its orders in 2021. The growth was registered in orders across its portfolio, which includes food, groceries and other non-food verticals. It’s customer base went up by over 30 per cent, with over two million new app downloads registered in 2021.

talabat today provides over 17,000 restaurant partners on its platform with a tech solution to enhance their online reach, in addition to data and tools to scale their business while giving them access to the company’s wide logistics network and industry expertise.

talabat was the first online food delivery platform to expand its operations to Zayed City, Al Dhafra region in Abu Dhabi in the first half of 2021.

In 2021, there was a growth of over 100 per cent in talabat’s non-food orders. talabat Mart (tMart), talabat’s own q-commerce and dark store concept grew more than 70 per cent in orders, and spread its presence across all seven emirates. More than 25 stores were strategically placed to meet the growing demand.

Tatiana Rahal, managing director, talabat UAE, said: “We are delighted to report strong year on year performance as we grow and expand our business. As a tech company, data plays a crucial role in our growth, steering our efforts to improve our services and fill market gaps to provide value, convenience and ease for our stakeholders across our operations, and on every level. Supporting SMEs has also been a big focus for us, and we have done this through strategic partnerships with the departments of economic development in Dubai, Ras Al Khaimah and Umm Al Quwain. This is an area we are continuously looking to enhance as part of our efforts to empower business owners in the Emirates.”

“2021 was an important year for the company, and with growth comes an increased sense of responsibility to give back to the communities we operate in, as well as our growing fleet of riders who continue to be at the heart of everything we do. It gives me so much pleasure to see how we utilise our platform for good, allowing consumers to share their appreciation to riders by tipping them, and to communities in need in the UAE and across the world through their generous donations.”

“Looking ahead to 2022, we see a positive outlook for the UAE market as the country spearheads projects in different sectors with the support of its visionary leadership.”

Crime

Dubai Police warns of fake consumer protection websites: How the scam works and how to stay safe

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Dubai Police has issued a fresh warning about online scams involving fake Consumer Protection websites designed to steal personal and banking information from unsuspecting victims.

According to the force’s Anti-Fraud Centre, scammers are creating websites that closely resemble official consumer protection platforms before tricking users into sharing sensitive information.

Here’s how the scam works and how you can protect yourself.

How does the scam work?

The fraud typically follows these steps:

Step 1: Victims visit a fake website

People searching online for Consumer Protection services may accidentally land on a fraudulent website that looks genuine.

The fake site asks users to enter:

  • Name
  • Email address
  • Phone number
  • Complaint details

Step 2: Scammers call pretending to help

Soon after submitting the information, victims receive a phone call from someone claiming to represent Consumer Protection.

Because the fraudsters already know the complaint details, the call appears convincing and trustworthy.

Step 3: Victims are asked to install remote access software

The caller then instructs the victim to download remote access software onto their phone or computer.

This software allows scammers to remotely view and control the victim’s device.

Step 4: Banking information is stolen

Victims are asked to log into their online banking account while the remote access software is active.

Fraudsters can then:

  • View banking credentials.
  • Capture passwords and security codes.
  • Transfer money.
  • Make unauthorised purchases.
  • Access other personal information stored on the device.

How can you protect yourself?

Dubai Police advises residents to:

  • Use only official Consumer Protection websites and government channels.
  • Never click on suspicious links.
  • Avoid downloading software requested by unknown callers.
  • Never share online banking credentials with anyone.
  • Verify the authenticity of websites before entering personal information.

What should you do if you receive a suspicious call?

If someone claiming to represent Consumer Protection asks you to:

  • Download an app.
  • Install remote access software.
  • Log into your bank account.
  • Share banking details.

End the call immediately.

Legitimate government authorities will never ask you to install software that gives them access to your device.

How do you report a scam?

Residents who encounter similar fraud attempts are encouraged to report them through:

  • Dubai Police’s e-Crime platform.
  • Dubai Police’s non-emergency number 901.

Reporting scams helps authorities investigate cybercriminals and prevent others from becoming victims.

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News

Dubai’s new AI design competition offers Dh200,000 in cash prizes

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Think you can design the park of the future? Dubai Municipality is inviting architects, designers, students and AI enthusiasts to do exactly that, with the help of artificial intelligence.

Under the directives of Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai, Dubai Municipality has launched what it says is the world’s first AI-powered park design challenge, allowing participants to reimagine Al Safa 2 Park using AI-driven tools. The competition also offers a total prize pool of Dh200,000.

Designing future of public parks

The initiative aims to explore how artificial intelligence can support every stage of park design, from analysing the site and understanding user needs to generating concepts, testing ideas and creating visualisations.

While AI will play a central role in the creative process, Dubai Municipality stressed that final design decisions will remain human-led.

Participants are expected to submit a master plan for Al Safa 2 Park, along with supporting data analysis, design concepts and visualisations that demonstrate how AI was used throughout the project.

Open to professionals, students and startups

The competition is open to a wide range of participants, including architects, urban planners, landscape designers, researchers, university students, startups and AI specialists.

Entries should showcase how artificial intelligence was integrated into different stages of the design process, including environmental analysis, spatial planning, user experience and performance optimisation.

Focus on sustainability and community

Designs will be assessed on more than just creativity.

Dubai Municipality is looking for practical proposals that improve sustainability, accessibility, wellbeing, inclusivity and social interaction while creating vibrant public spaces that enhance residents’ quality of life.

A panel of government officials and international experts will evaluate the submissions, with members of the public also getting the opportunity to help choose the winning designs.

Dh200,000 prize pool

The competition offers cash prizes for the top three entries:

  • First prize: Dh100,000
  • Second prize: Dh65,000
  • Third prize: Dh35,000

Applications are open until August 15, through Dubai Municipality’s official competition platform (https://aipark.dm.gov.ae/ai-competition).

The initiative reflects Dubai’s wider ambition to position itself as a global leader in AI, innovation and smart urban development by combining emerging technologies with human creativity to shape the cities of the future.

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Google is updating its terms on July 30: Here’s what users in the UAE need to now

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UAE residents who use Google services, including Gmail, Google Photos, Google Drive, Maps, Android and Gemini, will be subject to updated Google Terms of Service from July 30.

The changes won’t dramatically alter how Google’s products work, but they do provide more clarity on how the company uses AI, processes user content and handles account suspensions.

New AI rules

As artificial intelligence becomes more deeply integrated into Google’s products, the company is introducing stricter rules to prevent misuse.

The updated terms prohibit activities such as bypassing AI safety measures, manipulating prompts to produce harmful content or using Google’s AI-generated content to train other AI models. Existing bans on phishing, hacking, malware, fake accounts and deceptive content also remain in place.

You still own content

Google says users retain ownership of everything they upload, including emails, photos, files and videos.

However, users continue to grant Google permission to process that content so its services can function properly, for example, syncing files across devices, enabling sharing, translating content where needed and improving products.

How Google uses your data

The company says it analyses content using automated systems to detect spam, malware and illegal content, while also using it to personalise search results, recommendations and ads.

Publicly shared content, such as Google reviews or apps listed on Google Play, may also be used to promote Google’s services.

When can Google suspend your account?

Your accounts may be suspended if users repeatedly violate its policies or engage in activities such as phishing, hacking, spamming or other actions that pose security or legal risks.

Users who believe their accounts were disabled in error can appeal the decision.

Google says it will generally notify users before making significant changes to its services and, where possible, allow them to export their data through Google Takeout before discontinuing a product or making major changes.

The updated Terms of Service take effect on July 30, 2026.

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