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The UAE will transition 50 per cent of its government services, operations and sectors to autonomous artificial intelligence systems within the next two years, under directives issued by President Sheikh Mohamed bin Zayed Al Nahyan.

The major shift was announced on Thursday by Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who said the country would move half of its government services to AI-driven systems as part of a new governance model.

Describing the initiative as a next-generation government system, Sheikh Mohammed said the UAE aims to become the first country in the world to adopt ‘agentic AI’ models capable of independently executing tasks, managing processes and supporting decision-making without direct human intervention.

He noted that advanced AI technologies are now able to monitor changes, analyse data, provide recommendations and carry out sequences of actions autonomously, adding that such systems would function as an executive partner to government entities. The move is expected to enhance efficiency, improve service delivery and enable real-time evaluation and optimisation across public sector operations.

Sheikh Mohammed also said that ministers, directors-general and federal entities would be assessed over the next two years based on how effectively they keep pace with the transformation, including the speed at which they adopt AI tools and implement new operational standards.

As part of the initiative, all federal government employees will undergo specialised training in artificial intelligence to build the capabilities required to support what has been described as one of the largest government transformation projects globally.

How AI shift could affect daily life

• Applications, approvals, and renewals could be processed much quicker.
• Expect fewer in-person visits and more services handled online.
• AI systems don’t sleep, some services may become available 24/7.
• Real-time tracking and instant status updates on requests.
• Policies and services may improve based on data-driven insights.
• Basic processes (like renewals or payments) could be fully automated.
• Problems or delays in services may be identified and fixed sooner.
• Increased reliance on digital systems may bring stronger data controls, but also higher awareness around privacy.

In a major boost for small businesses, Dubai South has rolled out a powerful new support package, offering financial relief and flexibility to help SMEs stay resilient in a shifting market.

The initiative, targeting companies based in the Business Park, introduces rent-free incentives tied to contract renewals, along with more flexible payment deferrals and even the waiver of minor administrative penalties. In a move likely to be welcomed by business owners, current rental rates will also be locked in for eligible renewals.

Real relief for growing businesses

The package is designed to ease operational pressure on SMEs, widely seen as the backbone of Dubai’s economy, while giving them room to grow and adapt.

Officials say the measures won’t be static either. Instead, they’ll be continuously reviewed and adjusted to keep pace with changing market conditions. 

In a major move last week, Dubai approved economic facilitation measures worth Dh1 billion, set to support businesses for the next three to six months starting April 1. The goal? Immediate relief in a fast-changing market.

Big players step in

Support isn’t just coming from the government.

• du is focusing on keeping SMEs connected, ensuring uninterrupted digital access, which has become a lifeline for many businesses.
• Retail giant Majid Al Futtaim, in collaboration with Dubai SME, has launched the “Ma’an” programme to strengthen the wider business ecosystem.
• Dubai’s Alserkal Avenue has introduced “Blank Space”, offering selected UAE-based collectives free warehouse space for four weeks, along with utilities and marketing support, a rare opportunity for creatives to experiment and grow without financial pressure.

From billion-dirham stimulus packages to free workspaces and digital support, Dubai is building a safety net, and a launchpad, for its SME sector.

The move aligns with Dubai’s broader push to maintain economic stability and strengthen its position as a global business hub. Supporting SMEs is a key part of that vision, as these businesses drive innovation, job creation, and long-term growth.

Timely support matters

Commenting on the initiative, Nabil Al Kindi said the goal is to provide “practical and timely support” while ensuring a stable environment for businesses to thrive.

With rising costs and global uncertainty impacting businesses everywhere, this package could be a game-changer for many SMEs, offering not just relief but a chance to plan with confidence.

For businesses in Dubai South, support is here, and it’s designed to keep you growing.

The Ministry of Human Resources and Emiratisation (MoHRE) has called on private sector companies across the UAE to reinforce workplace safety measures and take preventive steps to protect employees during expected adverse weather conditions.

In a statement, the ministry emphasised that worker health and safety remain a top priority, particularly at outdoor worksites where operations may be affected during severe weather.

Flexible or remote work arrangement

Companies have been advised to implement necessary precautions, including introducing remote or flexible working arrangements where required. Employers were also urged to ensure the availability of personal protective equipment, safe transportation, and suitable workplace conditions.

The ministry commended businesses for their ongoing efforts to maintain safe working environments and raise awareness among employees regarding safety protocols during emergency weather situations. It also confirmed continued coordination with relevant authorities to issue guidance and instructions aimed at safeguarding workers nationwide.

Additionally, MoHRE highlighted that awareness campaigns are being conducted in collaboration with government entities and the private sector to strengthen occupational health and safety standards. Enforcement measures, it added, remain in place to address any violations.