The Philippines Department of Transportation (DOTr) has issued a strong warning to airlines following reports that some passengers were barred from boarding due to minor damage in their passports, an issue now dubbed “punit passport” cases.
DOTr Secretary Vince Dizon said on Monday that airlines and their personnel will face sanctions if found tampering with or mishandling a traveller’s passport.
“If anyone does this kind of nonsense, damaging or tearing a passport, there will be sanctions,” Dizon said.
The warning follows a widely publicised incident involving budget carrier Cebu Pacific. A Filipino passenger travelling to Bali, Indonesia, was reportedly denied boarding after airline staff flagged slight passport damage. Cebu Pacific said it was following protocol and had consulted Indonesian immigration authorities, who confirmed that the passenger may have been denied entry upon arrival.
The traveller has since filed a formal complaint with the Civil Aeronautics Board.
The DOTr reminded travellers to check their passports regularly for damage and validity. If in doubt, passengers are advised to consult passport authorities or seek guidance at the airport prior to check-in.
The department reaffirmed that tampering with a passport is a serious offence and that it expects airline personnel to treat travel documents with care and professionalism.
(Source: CDN)