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President MBZ announces more relief measures to support low-income UAE citizens

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ABU DHABI (WAM) – In a welcome relief from the tightening economy squeeze for Emiratis, President Sheikh Mohamed bin Zayed Al Nahyan has directed the restructuring of the Social Welfare Progarmme of low-income citizens into an integrated programme worth AED28 billion instead of AED14 billion.

The move aimed at raising the annual social support allocation from AED2.7 billion to AED5 billion.

The programme, overseen by the Ministry of Community Development, covers various social aspects for national families with limited income, including the head of the family allowance, the wife allowance, and the children allowance. The programme also covers financial support for housing and other basic needs such as food, water, electricity and fuel, in addition to temporary financial support for unemployed job seeker, and unemployed citizens over the age of 45.

Introducing new allowances

The programme has introduced four new allowances: housing allowance, university education allowance, the allowance for unemployed citizens over the age of 45, and the allowance for the unemployed job seekers.

Housing allowance: The new programme includes a housing allowance between AED1,500 to AED2,500 per month until the family obtains government housing.

Applicants who live with their parents or any other family are entitled to 60% of these amounts. This allowance does not apply to those who obtain government housing subsidy or own a house registered in their names. Beneficiaries will stop receiving this allowance once acquiring government housing.

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For illustrative purposes only

University education allowance: An allowance of AED3,200 per month will be allocated to outstanding high school students enrolled in university studies (according to the requirements of the Education and Human Resources Council). The allowance also includes students enrolled in diploma and university education programmes according to the allowances of children for each family (between AED2,400 and AED800) up to the age of 25.

Allowance to unemployed citizens over the age of 45: It is one of the new financial subsidies within the social welfare programme, where a fixed subsidy is granted starting from AED2000 to AED5000 per month according to the age of the unemployed citizens.

Allowance for unemployed job seekers: This allowance extends for a period of six months, and amounts to AED5000 per month for each beneficiary, regardless of his age.

Increasing allowances

The social welfare programme has been keen to increase the allowances allocated to all family members, including the three current allowances: the allowance for the head of the family, the one for the wife, and the one for children.

  • The allowance for the family head has been increased to start from AED5,000 per month and then increase at a rate of AED2,000 per month for every 10 years of work experience until it reaches AED13,000. Whereas the head of the family in the age group of 21-30 years receives an amount of AED5000 per month, and the allowance increases for the age group from 30-40 years to reach AED7000, and the age group from 40-50 years is AED9,000, and the age group from 50-60 years to reach AED11,000, and the age group of those over 60 years old, which amounts to AED13,000 per month.
  • The wife’s allowance has been raised to AED3,500, with the aim of raising the social support that low-income national families receive.
  • The social welfare programme includes increasing the children allowance to AED2,400 per month for the first child, AED1,600 per month for the second and third child, and AED800 for the fourth child or more, and it shall be disbursed up to the age of 21 years.

Inflation allowance

The programme includes three types of allowances: food, electricity and water, and fuel subsidies.

  • The government will bear 75% of food price inflation, as a commitment to provide the necessary assistance to Emirati families to enable them to meet their living requirements and provide them with a decent life.
  • Electricity and water subsidy worth 50% for electricity consumption less than 4,000 kilowatts, and monthly subsidy for water consumption less than 26,000 gallons.
  • Fuel-subsidy-UAEThe programme provides a monthly subsidy of 85% of the fuel price increase over AED2.1 per litre. The head of the family receives a monthly subsidy of 300 litres, while the working wife receives a subsidy of an additional 200 litres. Meanwhile, the head of the family receives a subsidy of 400 litres if the wife does not receive support.

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40,000 Iftar meals and safety leaflets: Dubai RTA’s Ramadan drive explained

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The Roads and Transport Authority (RTA) has launched a Ramadan traffic awareness campaign, distributing 40,000 awareness leaflets alongside Iftar meals and Ramadan gifts across Dubai.

The initiative targets taxi drivers, delivery bike riders and construction workers, in cooperation with public and private sector partners. The campaign aims to promote safe driving behaviour during the holy month and reduce traffic accidents across the emirate.

RTA confirmed it is using both printed and digital awareness tools to reach a wide audience and reinforce road safety messages throughout Ramadan.

Delivery riders received safety leaflets integrated with Iftar meals, while construction site workers were provided meals accompanied by pedestrian safety awareness materials.

Ahmed Al Khzaimy, Director of Traffic at RTA’s Traffic and Roads Agency, said Ramadan presents an opportunity to intensify awareness initiatives aligned with Dubai’s Traffic Safety Strategy and its vision of becoming “The World Leader in Seamless and Sustainable Mobility.”

He urged drivers to embody the values of patience and tolerance during Ramadan, particularly while fasting, and warned against driving while fatigued or drowsy.

Safety tips for drivers

  • Avoid driving immediately after a heavy Iftar meal
  • Maintain a safe distance and remain patient
  • Plan journeys in advance
  • Avoid disputes with other drivers
  • Do not sleep inside a closed vehicle









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Emirates Road lane towards Sharjah to close from February 19

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The Ministry of Energy and Infrastructure has announced that a lane on Emirates Road heading from Dubai towards Sharjah at Bridge No. 7 will be closed starting Thursday, February 19.

In a statement shared on X, the ministry confirmed that the temporary closure is part of ongoing Emirates Road enhancement and development works. No reopening date has been announced.

Motorists travelling from Dubai to Sharjah are advised to use alternative routes and follow traffic instructions to minimise delays and ensure safety.

Alternative routes and traffic diversions

The ministry urged drivers to comply with safety regulations and road signage to maintain smooth traffic flow during the works.

Earlier in February, authorities also announced the closure of the main road at Al Badi intersection towards Dubai (Emirates Road). In addition, the distribution road was closed, with traffic diverted to Al Hooshi Bridge on Maliha Road (Westbound).

Commuters are encouraged to plan and allow additional travel time during peak hours.








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UAE warns retailers of fines up to Dh100,000 for unauthorised Ramadan price hikes

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Retailers and traders across the UAE have been warned against increasing prices of essential food items during Ramadan without prior approval, with authorities confirming that violators face fines of up to Dh100,000 and possible temporary closure of their establishments.

The Ministry of Economy and Tourism, in coordination with local authorities nationwide, has intensified inspections to ensure compliance with the 2022 Pricing Policy for Essential Consumer Goods, which strictly prohibits price increases on nine key food items without official approval.

9 Essential items under strict monitoring

The regulated items include:

  • Cooking oils
  • Eggs
  • Dairy products
  • Rice
  • Sugar
  • Poultry
  • Legumes
  • Bread
  • Wheat

How residents can file a complaint

Residents who notice discrepancies at supermarkets or grocery stores can formally file complaints, but knowing the correct process is key. If you believe a retailer has raised prices unfairly, here’s exactly what to do.

Step 1: Check the shelf price vs checkout price

Before filing a complaint, confirm there is an actual discrepancy:

  • Compare the shelf price with the scanned price at checkout.
  • Ensure promotional offers are clearly stated.
  • Check whether discounts apply only to loyalty card members.

Step 2: Keep proof of purchase

Your complaint is unlikely to proceed without documentation. Make sure you keep:

  • The purchase receipt or invoice
  • The name and branch of the retailer
  • Details of the product and price difference
  • Photos (if possible) showing shelf pricing

Without supporting evidence, the complaint may be dismissed.

How to file complain in each emirate

For most emirates (Except Dubai, Abu Dhabi, and Ajman)

  1. Visit the Ministry of Economy and Tourism website: www.moet.gov.ae
  2. Click on eServices
  3. Select Consumer Protection and Commercial Control Services
  4. Choose Resolve Consumer Complaints
  5. Fill in your details and upload supporting documents

Complaints are typically resolved within one week.

For Dubai

  • Visit: www.consumerrights.ae
  • Click Consumer Complaints
  • Complete the online form and upload evidence

You can also call the helpline: 600 545 555

For Abu Dhabi

Residents can complain through:

  • Call: 800 555 (Abu Dhabi Government Contact Centre)
  • Email: contact@tamm.abudhabi
  • Visit any TAMM service centre

For Ajman

For retailers licensed in Ajman:

  1. Visit www.ajmanded.ae
  2. Click Consumer Protection
  3. Select Request for Complaint
  4. Submit the purchase invoice and supporting documents

Note: The retailer must hold an Ajman-issued commercial licence.

What happens when you file a complaint

Authorities will investigate the case. If a violation is confirmed:

  • Sales of the product may be suspended immediately
  • Retailers may receive written warnings
  • Fines can range from Dh500 to Dh100,000
  • Repeat offenders may face temporary closure

In severe cases, stricter penalties may apply.

With grocery spending typically rising during Ramadan, authorities urge residents to stay vigilant. Taking a few seconds to check your receipt could help prevent unfair pricing and protect household budgets across the UAE.

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