Connect with us

News

UAE warns retailers of fines up to Dh100,000 for unauthorised Ramadan price hikes

Published

on

Spread the love

Retailers and traders across the UAE have been warned against increasing prices of essential food items during Ramadan without prior approval, with authorities confirming that violators face fines of up to Dh100,000 and possible temporary closure of their establishments.

The Ministry of Economy and Tourism, in coordination with local authorities nationwide, has intensified inspections to ensure compliance with the 2022 Pricing Policy for Essential Consumer Goods, which strictly prohibits price increases on nine key food items without official approval.

9 Essential items under strict monitoring

The regulated items include:

  • Cooking oils
  • Eggs
  • Dairy products
  • Rice
  • Sugar
  • Poultry
  • Legumes
  • Bread
  • Wheat

How residents can file a complaint

Residents who notice discrepancies at supermarkets or grocery stores can formally file complaints, but knowing the correct process is key. If you believe a retailer has raised prices unfairly, here’s exactly what to do.

Step 1: Check the shelf price vs checkout price

Before filing a complaint, confirm there is an actual discrepancy:

  • Compare the shelf price with the scanned price at checkout.
  • Ensure promotional offers are clearly stated.
  • Check whether discounts apply only to loyalty card members.

Step 2: Keep proof of purchase

Your complaint is unlikely to proceed without documentation. Make sure you keep:

  • The purchase receipt or invoice
  • The name and branch of the retailer
  • Details of the product and price difference
  • Photos (if possible) showing shelf pricing

Without supporting evidence, the complaint may be dismissed.

How to file complain in each emirate

For most emirates (Except Dubai, Abu Dhabi, and Ajman)

  1. Visit the Ministry of Economy and Tourism website: www.moet.gov.ae
  2. Click on eServices
  3. Select Consumer Protection and Commercial Control Services
  4. Choose Resolve Consumer Complaints
  5. Fill in your details and upload supporting documents

Complaints are typically resolved within one week.

For Dubai

  • Visit: www.consumerrights.ae
  • Click Consumer Complaints
  • Complete the online form and upload evidence

You can also call the helpline: 600 545 555

For Abu Dhabi

Residents can complain through:

  • Call: 800 555 (Abu Dhabi Government Contact Centre)
  • Email: contact@tamm.abudhabi
  • Visit any TAMM service centre

For Ajman

For retailers licensed in Ajman:

  1. Visit www.ajmanded.ae
  2. Click Consumer Protection
  3. Select Request for Complaint
  4. Submit the purchase invoice and supporting documents

Note: The retailer must hold an Ajman-issued commercial licence.

What happens when you file a complaint

Authorities will investigate the case. If a violation is confirmed:

  • Sales of the product may be suspended immediately
  • Retailers may receive written warnings
  • Fines can range from Dh500 to Dh100,000
  • Repeat offenders may face temporary closure

In severe cases, stricter penalties may apply.

With grocery spending typically rising during Ramadan, authorities urge residents to stay vigilant. Taking a few seconds to check your receipt could help prevent unfair pricing and protect household budgets across the UAE.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

News

Dubai churches fully reopen from July 1: What worshippers need to know

Published

on

Spread the love

Two of Dubai’s largest Catholic churches have resumed full operations, ending temporary restrictions introduced in April and allowing parishioners to return to normal church activities.

Here’s what has changed.

Which churches have reopened?

The following churches are now fully open from July 1:

  • St. Mary’s Catholic Church, Oud Metha
  • St. Francis of Assisi Catholic Church, Jebel Ali

Both churches confirmed they are resuming all parish activities following the latest directives from the authorities.

What restrictions have been lifted?

Parishioners can now:

  • Attend all Masses and services.
  • Participate in parish activities and community events.
  • Return to regular church life without the temporary attendance restrictions.

Why were restrictions introduced?

The measures, announced in April, were aimed at preventing overcrowding and included:

  • Suspension of outdoor church activities.
  • Weekend Masses limited to adults aged 18 and above.
  • Mandatory online registration.
  • No entry for children or unregistered visitors.
  • Livestreamed Masses for those unable to attend.

Are any guidelines still in place?

Yes. While churches have fully reopened, worshippers are encouraged to continue following any applicable guidelines and to be respectful and considerate of others during services.

What does this mean for parishioners?

The reopening restores normal parish life, allowing families and worshippers to once again take part in religious services, community events and other church activities without the temporary restrictions.

Continue Reading

News

UAE visa-on-arrival for Filipinos explained: Who is eligible and how it works

Published

on

Spread the love

The UAE has introduced a visa-on-arrival facility for eligible Filipino passport holders, making it easier for many travellers to visit the country without applying for a visa in advance.

If you’re planning to travel to the UAE, here’s everything you need to know.

Who is eligible for visa on arrival?

Filipino passport holders can obtain a visa on arrival if they have a valid visa, residence permit or Green Card issued by any of the following:

  • United States
  • Canada
  • Australia
  • New Zealand
  • Japan
  • Singapore
  • South Korea
  • Any European Union (EU) member state

Travellers must ensure that their supporting visa, residence permit or Green Card is valid at the time of arrival in the UAE.

According to the DFA, the UAE introduced the new policy on June 25 in recognition of the strong and growing bilateral relationship between the two countries.

What visa options are available?

Eligible Filipino travellers can choose between two visa-on-arrival options:

14-day visa

  • Fee: Dh100
  • Valid for 14 days
  • Can be extended once for another 14 days for an additional fee of Dh250

60-day visa

  • Fee: Dh250
  • Valid for 60 days
  • Cannot be extended

Why has the UAE introduced this facility?

The new visa-on-arrival policy is expected to make travel easier for eligible Filipino tourists, business travellers and those visiting family and friends in the UAE.

It also reflects the close diplomatic ties between the UAE and the Philippines and is expected to encourage tourism, business activities and stronger people-to-people connections.

Does every Filipino passport holder qualify?

No. The visa-on-arrival facility is not available to all Filipino passport holders.

Only those who hold a valid visa, residence permit or Green Card from one of the eligible countries are covered under the new policy. Travellers who do not meet these requirements must continue to apply for a UAE visa through the standard application process before travelling.

What does this mean for travellers?

The new policy simplifies entry into the UAE for thousands of eligible Filipino travellers by reducing paperwork and offering more flexibility when planning trips. It is expected to benefit tourists, professionals and families while further strengthening travel and economic ties between the UAE and the Philippines.

Continue Reading

News

Sharjah new public parking rules start from July 1: Here’s what drivers need to know

Published

on

Spread the love

Motorists in Sharjah will now need to pay for public parking until midnight following the implementation of new parking regulations that came into effect on July 1.

The updated policy, introduced by Sharjah City Municipality, standardises paid parking hours across the emirate, covering Sharjah city, Kalba, Khor Fakkan and Al Dhaid. Areas marked with yellow parking signs will now follow the same operating schedule as blue-sign parking zones.

Paid Parking from 8am to midnight

Under the revised system, paid public parking is available daily from 8am to midnight.

The municipality clarified that Fridays and official public holidays will continue to offer free parking, except for designated premium parking spaces that remain chargeable throughout the week, including holidays.

More than 124,000 paid parking spaces covered

The new regulations apply to approximately 124,000 paid public parking spaces across the emirate.

While operating hours have been extended, the municipality noted that parking fee structures may differ depending on the type of parking zone, particularly in smart parking areas and popular tourist destinations where separate pricing mechanisms are already in place.

Benefits  for subscription holders

Sharjah City Municipality confirmed that the extended operating hours will not increase seasonal parking subscription fees.

Instead, subscribers will benefit from two additional hours of parking access each day, with the exemption period increasing from 14 hours to 16 hours, offering greater value without extra cost.

Why the parking timings were extended

According to the municipality, the decision was introduced to keep pace with Sharjah’s growing commercial activity and increasing demand for parking, especially during evening hours.

Many residents, restaurant visitors and café customers have experienced difficulty finding available parking after 10 PM. Extending paid parking hours is expected to improve space availability, discourage misuse of parking areas and ensure a smoother turnover of vehicles in busy commercial and residential districts.

Officials also said the move will help reduce illegal and random parking while improving traffic flow and providing better services for both residents and visitors.

Drivers urged to follow new rules

Authorities have encouraged motorists to comply with the updated parking schedule and pay parking fees through the available digital channels, including SMS and the Sharjah Digital mobile application.

Drivers are also advised to consider seasonal parking subscriptions, which offer a quick and convenient way to access public parking across the emirate.

The municipality believes the new unified parking system will improve parking management, enhance customer experience and support Sharjah’s continued urban and economic development.

Continue Reading

Popular

© Copyright 2025 HEADLINE. All rights reserved

https://headline.ae/