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Abu Dhabi moves to 100% digital payments from April 1 at all customer service centres

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In a major step toward digital transformation, the Abu Dhabi Department of Municipalities and Transport has announced it will stop accepting cash payments across all its customer service centres starting April 1, 2026.

Residents will now be required to pay all service fees through approved digital platforms such as TAMM, DARI, and Smarthub, or via credit cards at service centres.

The move marks a significant shift towards a fully cashless system across all entities under DMT, aimed at improving efficiency, reducing processing times, and enhancing the overall customer experience.

While cash payments will no longer be accepted, authorities noted that in exceptional cases, payments may still be made via direct bank deposits or secure digital payment links sent to customers’ phones.

The transition is part of Abu Dhabi’s broader push to adopt smart, seamless government services and accelerate its digital economy.


With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Dubai issues new rules governing camera use, recordings and privacy protection

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Dubai has introduced a comprehensive new framework regulating the use of cameras during the documentation of violations and the execution of judicial judgments, decisions and orders, placing a strong emphasis on privacy protection, transparency and secure handling of recorded data.

The resolution, issued by Dubai Crown Prince Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, establishes clear rules on where recordings can take place, how footage must be managed and the responsibilities of both government entities and enforcement officers.

Strict limits on where recording is allowed

One of the most significant aspects of the new resolution is its focus on safeguarding personal privacy.

Under the new rules, recording is strictly prohibited in locations considered highly private, including homes, places of worship, changing rooms and similar spaces where individuals have a reasonable expectation of privacy.

The resolution also requires that individuals be informed whenever a recording is taking place, reinforcing transparency and ensuring people are aware when camera equipment is being used during official procedures.

Mandatory training for officers

Officials authorised to use body cameras must undergo specialised training before being granted judicial enforcement powers.

The training programme will cover legal and ethical responsibilities, privacy protection requirements, proper documentation of violations, enforcement procedures and the secure handling, storage and transfer of recorded footage.

Authorities say the objective is to ensure officers understand both the operational and privacy implications of using recording devices in the course of their duties.

Secure storage and data protection

The resolution introduces strict standards for the storage and management of recordings.

All footage must be stored electronically using encrypted systems designed to prevent unauthorised access, misuse, tampering or data breaches.

Government entities are required to comply with relevant Dubai laws as well as cybersecurity standards established by the Dubai Electronic Security Centre. These requirements cover information security, data retention, access controls and business continuity procedures.

Responsibilities of government entities

Under the new framework, government organisations must:

  • Store all recordings securely in electronic systems.
  • Maintain the confidentiality of recorded material.
  • Ensure footage is only accessed, shared or used with written authorisation and for approved purposes.
  • Create and maintain databases identifying authorised users and their access privileges.
  • Ensure employees and authorised personnel comply with privacy protection standards.
  • Provide appropriate training before officers receive enforcement authority.

Rules for officers using cameras

The resolution also outlines clear obligations for enforcement personnel.

Officers must:

  • Use recording devices solely for official duties.
  • Follow instructions issued by their government entity.
  • Maintain strict confidentiality regarding recorded material.
  • Share recordings only with authorised parties or their respective government authority.

Importantly, officers are prohibited from copying, storing or transferring recordings onto personal devices or unauthorised systems. They are also forbidden from using footage for personal purposes or any activity outside the scope of their official responsibilities.

Private contractors also covered

The regulations extend beyond government departments and also apply to private companies contracted to provide services related to enforcement activities.

These organisations must comply with the same privacy, security and confidentiality requirements established under the resolution.

The resolution takes effect immediately following its publication in the Official Gazette, with government entities expected to implement the necessary procedures and compliance measures within their respective areas of responsibility.

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UAE residents could get a long weekend for Islamic New Year 2026

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UAE residents could be in line for another long weekend as the country prepares to mark the Islamic New Year, one of the key public holidays observed nationwide.

The occasion marks the beginning of the year 1448 in the Islamic calendar and is celebrated on the first day of Muharram, the opening month of the Hijri year. Both public- and private-sector employees are entitled to a paid holiday to commemorate the event.

While the official date has not yet been confirmed, astronomical calculations suggest the Islamic New Year is likely to fall in mid-June 2026. The final determination will depend on lunar observations and the length of Dhu Al Hijjah, the last month of the Islamic calendar.

If Dhu Al Hijjah concludes after 29 days, Muharram 1 is expected to fall on Tuesday, June 16. However, under the UAE’s public holiday framework, holidays that occur in the middle of the working week can be moved to either the beginning or end of the week to create a longer break for residents.

As a result, many observers expect the public holiday to be officially observed on Monday, June 15, creating a three-day weekend for employees across the country.

The Islamic New Year is one of the few holidays in the UAE that is linked directly to the Hijri calendar, which follows the lunar cycle rather than the Gregorian calendar. Because lunar months are either 29 or 30 days long, the exact date of the holiday can vary each year until officially confirmed by authorities.

Although the holiday is generally observed more quietly than Eid Al Fitr or Eid Al Adha, it remains an important occasion for Muslims worldwide, marking the historic migration, or Hijrah, of Prophet Muhammad (PBUH) from Makkah to Madinah, an event that serves as the starting point of the Islamic calendar.

An official announcement confirming the holiday date is expected closer to the occasion, following the customary moon-sighting process.

For UAE residents already planning their 2026 calendars, the Islamic New Year holiday could offer a welcome opportunity for a mid-year break and another long weekend to look forward to.

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Stop using these insect sprays immediately, UAE authority warns

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UAE authorities have issued an urgent recall of two insecticide products marketed under the Goodbye All Insects brand after identifying multiple regulatory and safety concerns, including the presence of a prohibited substance in one of the products

The action was announced by the Emirates Drug Establishment (EDE), which said the recall forms part of its ongoing efforts to protect consumers and ensure that products available in the UAE market meet approved health, safety and regulatory standards.

The products affected by the recall are Goodbye All Insects Max Kills in One Spray and Goodbye All Insects Spray, both manufactured by SCITRA.

According to the EDE, investigations uncovered regulatory and technical violations linked to the sale and distribution of products that had not been officially registered with the authority. Registration is a key requirement designed to ensure that products undergo the necessary evaluation before reaching consumers.

Product does not comply with specifications

In addition to the registration issues, the authority found discrepancies in the concentration levels of active ingredients in one of the insecticides. Officials said the product did not comply with approved specifications or relevant international standards, raising concerns about quality and consistency.

More significantly, one of the recalled products was found to contain a prohibited substance. As a result, authorities ordered its immediate removal from the market to prevent further distribution and reduce any potential risk to public health.

The Emirates Drug Establishment said it is working closely with regulatory agencies and relevant authorities across the UAE to ensure the affected products are removed from retail stores, distribution channels and online marketplaces in accordance with established regulatory procedures.

Consumers urged to stop using products

Consumers who have already purchased either product have been strongly advised to stop using them immediately. Authorities also urged the public not to buy, sell or distribute the recalled products and to follow official guidance issued by relevant government entities.

The Emirates Drug Establishment reaffirmed its commitment to transparency, proactive risk management and rapid response measures when potential safety concerns are identified. Officials added that cooperation with local regulatory partners remains a key part of efforts to safeguard public health and ensure only safe, compliant products remain available in the UAE market.

Residents are encouraged to stay informed through official announcements and report any concerns regarding recalled or non-compliant products to the relevant authorities.

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