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Dubai announces new law for outsourcing government services

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    In his capacity as the Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, has issued Law No. (5) of 2026 regulating the outsourcing of government services in Dubai.

    The new law aims to enhance the efficiency and quality of government services while making them more accessible to customers. It also seeks to strengthen collaboration between the public and private sectors, support Dubai’s strategic goals, and create more private-sector job opportunities for UAE nationals.

    What the new law says

    Under the law, outsourcing allows a contracted company to provide some or all government services on behalf of a government entity, based on agreed terms and conditions. The regulation aligns with global best practices to ensure transparency, efficiency, and improved service delivery.

    The law outlines the role of the Department of Finance in overseeing government service outsourcing, including setting the rules, procedures, and compliance requirements for such arrangements. Contractors must be licensed private for-profit or non-profit organisations authorised to operate in Dubai.

    Who is allowed to engage contractors?

    Government entities are allowed to engage multiple contractors for the same service, ensuring fair competition. Exclusive contracts are only permitted if a contractor is the sole bidder.

    The legislation also defines the contents and duration of outsourcing contracts, rules for termination, and protections for contractor assets. It includes provisions on violations and penalties, and allows contractors to assist in collecting fines related to service users who breach applicable regulations.

    However, contractors whose employees are granted judicial enforcement authority are prohibited from imposing fines or administrative penalties beyond those specified in the government entity’s regulations.

    Who will monitor performance?

    Government entities must also monitor and evaluate contractor performance regularly, using performance indicators aligned with their strategic objectives.

    In addition, contractors are required to employ at least one UAE national for every non-national employee, with salaries and incentives determined according to applicable regulations and contract terms.

    The law states that Law No. (12) of 2020 on Contracts and Warehouse Management in the Dubai Government will apply to contractor selection procedures and any matters not addressed in outsourcing contracts.

    Government entities and contractors have three years to align their operations with the provisions of the new law, which comes into force upon publication in the Official Gazette.


    With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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    No tolls, free parking in Abu Dhabi this Friday

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    Motorists in Abu Dhabi can use public parking for free and avoid Darb toll charges at four gates on Friday, August 28, for the Prophet Muhammad’s (PBUH) birthday public holiday.

    Q Mobility said regular toll and parking charges will resume on Saturday, August 29.

    Which toll gates are free?

    Darb tolls will be waived on Friday at:

    • Sas Al Nakhl
    • Al Maqta
    • Rabdan
    • Al Saadiyat

    However, Al Qurm and Ghantout toll gates will remain chargeable. Both operate 24/7 at AED 4 per crossing.

    Mawaqif parking free

    Public Mawaqif parking across Abu Dhabi will also be free on August 28.

    The exemption does not cover multi-storey public parking buildings, where normal charges will continue.

    Regular Mawaqif fees will return on Saturday, August 29.

    Q Mobility Centres Closed

    Q Mobility Customer Happiness Centres in Abu Dhabi and Al Ain will be closed on Friday and reopen on Monday, August 31.

    Motorists can continue using Q Mobility’s digital services 24/7 through its website, the Darb app and TAMM.

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    Crackdown on Illegal paying guests: Dubai’s new shared housing law takes effect with fines up to Dh1m

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    Dubai’s new legislation governing shared accommodation officially came into effect on August 26. Applying across the entire emirate, including free zones and special development zones, the comprehensive framework is designed to eliminate dangerous, overcrowded, and unauthorised partition rentals while establishing formal licensing standards for communal living.

    What qualifies as shared housing?

    Under the law, shared housing is defined as any residential property where individuals or families occupy private designated living spaces while sharing common facilities like kitchens, bathrooms, and dining areas.

    Who is permitted to rent out shared units?

    The new framework strictly bans unauthorised subletting by tenants. A primary tenant can no longer rent out individual bedrooms, partitioned spaces, or bed spaces directly to roommates or third parties.

    Only the following entities can legally offer shared housing:

    • Registered Property Owners: Leasing spaces directly to occupants under formal contracts. 
    • Licensed Management Companies: Authorised operators contracted by the owner to run and lease the property. 
    • Licensed Operators Subletting Master Leases: Approved commercial entities leasing an entire property from the owner to sublet authorised units to tenants. 

    Penalties for violations

    Authorities have introduced strict financial and operational consequences for non-compliance:

    • Initial Fines: Dh500 up to Dh500,000, depending on the severity of the violation.
    • Repeat Violations: Fines double for repeat offences committed within one year, capped at Dh1,000,000.
    • Operational Sanctions: Authorities may suspend operations for up to 6 months, revoke commercial licenses, cancel permits, disconnect utilities, seize equipment, or order the direct evacuation of non-compliant properties.

    Grace period & tenant protection

    • Compliance deadline: Existing shared housing operators and property owners have until August 26, 2027, to obtain permits and bring their properties into full compliance. 
    • Protection from sudden eviction: If an operator’s permit is suspended or cancelled, authorities can grant occupants an interim stay period to secure alternative accommodation rather than facing immediate eviction. 

    Approved property/resident categories

    The regulation permits shared accommodation across six distinct property types:

    • Residential apartments
    • Detached/standalone houses
    • Residential complexes
    • Mixed-use buildings
    • Attached / adjoining houses
    • Multi-storey buildings

    Permitted occupant groups include families, single men, single women, university students, government personnel, and private sector corporate employees. Corporate and student housing provided directly by employers or educational institutions does not require individual tenancy contracts.

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    Free parking in Dubai this Friday as RTA announces public holiday timings

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    Dubai motorists will get a break from parking fees this Friday as public parking spaces across the emirate will be free to use for the public holiday marking the birthday of Prophet Muhammed (PBUH).

    The free parking applies to public parking spaces across Dubai, excluding multi-level parking terminals.

    Normal parking charges will resume on Saturday, August 29.

    Metro and tram timings

    Public transport services will operate on special schedules during the holiday.

    • Dubai Metro: Red and Green Lines will run from 5am until 1am the following day.
    • Dubai Tram: Services will operate from 6am until 1am the following day.
    • Public buses: Passengers are advised to check the S’hail app for the latest routes and timings.

    Bus route suspended temporarily

    Passengers travelling between Dubai and Abu Dhabi should note that bus route E100 from Al Ghubaiba Bus Station will not operate from August 27 to August 30.

    During this period, passengers are advised to use bus route E101, which operates from Ibn Battuta Bus Station to Abu Dhabi.

    RTA Centres

    Most RTA customer happiness centres will be closed on Friday, August 28.

    However, some locations will continue to operate around the clock, including:

    • Umm Ramool customer happiness centre
    • Smart customer service centres in Deira
    • Al Barsha
    • Al Tawar
    • Al Kifaf
    • RTA head office

    These smart centres will remain available 24/7 during the holiday.

    Vehicle testing centres: What’s open?

    Service provider centres for vehicle technical testing will generally be closed on Friday, with normal operations returning on Saturday.

    However, several centres will remain open during the holiday:

    • Al Mutakamela Al Quoz
    • Al Mutakamela Al Qusais
    • Aber
    • Wasel Al Jaddaf

    These centres will provide vehicle technical testing and registration services during the holiday, operating from 7am to 12 noon and again from 3pm to 10:30pm.

    Marine transport

    Marine transport services will also operate according to holiday timings. Passengers should check the RTA’s latest marine transport schedule before travelling.

    What residents should know

    For residents planning to drive or use public transport on August 28, the key points are simple: public parking is free, Dubai Metro and Tram will operate on extended schedules, and some RTA service and vehicle testing centres will remain open despite the holiday.

    Passengers using buses, especially those travelling to Abu Dhabi, should check their route before leaving home as some services will operate differently during the holiday.


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