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Dubai company proves microcosm of World Cultural Diversity

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The UAE is a melting pot of cultures and the World Day for Cultural Diversity for Dialogue and Development fell on Sunday 21. Many organisations celebrated the occasion in the poster city of Dubai over the weekend while some opted to beat the Monday blues with the right excuse.

Data Direct Group, a leading business group in Dubai since 2002, chose to start early with lot of fun activities at their Deira headquarters. DDG’s core arm is digitally driven Business Process Outsourcing. With 26 nationalities working on ensuring good customer experiences, unity in diversity and cultural amalgamation comes naturally at the organisation.

“May 21 is a very important day for us,” said Rajiv Dalmia, the group founder and chairman. “Diversity of cultures is an extended requirement of the business, but it is also very vital to our ethos if we have to remain true to our values to enhance customer experience.” DD is also an equal opportunity employer to more than 580 employees with around 290 of them as females.

Data Direct has nearly 30 nationalities represented in a roster of around 580 employees. Pictures supplied

According to the Ministry of Foreign Affairs, there are more than 200 nationalities living in the UAE, with 10% Emiratis and an eclectic mix of expatriates. That is more than the member states registered with the United Nations at 195.

As a leading group handling the customers of many government and private companies, the DDG roster is an ideal microcosm of the varied and colourful mix of religions, race, ethnicity, caste or creed. “Many call centres in the UAE try to cater to the top nationalities by numbers among the population by keeping a dedicated option for customers to converse in the language of preference,” said Dalmia.

Data Direct keeps gender equality a priority just as being an equal opportunity employer.

“We also keep evolving and try to incorporate inclusion to the best extent possible, even if there is only so much you can do.”

Girish Ojha, the chief human resource officer, agrees. “While language can be a barrier at times, our instructions to the staff is to be understanding and try to reach out to them in all means possible. On a daily basis, with each call that tries to reach out to our clients through us, our employees are duty bound to make data available through any source of contact possible.”

One of the key members of Data Direct, on condition of anonymity, said: “I am a global citizen when I am here in the UAE. The charm of working in this country and at this workplace is that you get to learn so much about the world without travelling anywhere.”

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UAE to crack down on businesses not complying with electronic invoicing rules

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The UAE Ministry of Finance has introduced a Cabinet Resolution imposing administrative fines on businesses that fail to comply with the country’s Electronic Invoicing System (EIS), reinforcing the nation’s drive for digital transformation and stronger tax compliance.

The rules apply to all entities required to adopt EIS under Ministerial Decision No. (243) of 2025. Companies using the system voluntarily are exempt from penalties until compliance becomes mandatory.

Fines include:

  • Dh5,000 per month for failing to implement EIS or appoint an approved service provider on time.
  • Dh100 per electronic invoice not issued or sent on time, capped at Dh5,000 per month.
  • Dh100 per electronic credit note not issued or sent on time, capped at Dh5,000 per month.
  • Dh1,000 per day for not notifying the Federal Tax Authority of system malfunctions.
  • Dh1,000 per day for delays in updating approved service providers on registered data changes.

Officials stressed that the resolution underlines the UAE government’s commitment to international best practices and the development of a fully integrated digital economy.

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UAE VAT rules are changing in 2026: Here’s what businesses need to know

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The UAE’s Ministry of Finance has announced a new set of amendments to the country’s VAT law, with the revised rules taking effect on January 1, 2026. The changes are designed to make the tax system easier to use and more aligned with international best practices.

In a statement, the Ministry said the move supports the UAE’s ongoing efforts to streamline its tax framework and improve administrative efficiency. The updates are also designed to provide businesses with greater clarity and reduce unnecessary paperwork.

Simpler filing, fewer steps

One of the biggest changes removes the requirement for businesses to issue self-invoices when using the reverse charge mechanism. Instead, companies will simply need to keep the usual documents that support their transactions, such as invoices, contracts and records, which the Federal Tax Authority (FTA) can review when checking compliance.

According to the Ministry, this adjustment “enhances administrative efficiency” and provides clear audit evidence without placing extra paperwork burdens on businesses.

Five-year window for VAT refunds

The updated law also introduces a five-year limit for claiming back refundable VAT after accounts have been reconciled. Once this period ends, businesses lose the right to submit a claim. Officials say this helps prevent long-delayed refund requests and gives taxpayers more certainty about their financial position.

Tighter rules on tax evasion

To protect the system from misuse, the FTA will now have the authority to deny input tax deductions if a transaction is found to be linked to a tax-evasion arrangement. This means businesses must ensure the supplies they receive are legitimate before claiming input VAT.

Taxpayers are expected to verify the “legitimacy and integrity” of supplies as part of these strengthened safeguards.

Supporting a competitive economy

The Ministry said the amendments will boost transparency, ensure fairness across the tax system and support better management of public revenue. The updated rules also aim to maintain the UAE’s competitive edge while supporting long-term economic sustainability.


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Dubai unveils world’s largest silver bar, and It’s going digital

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Dubai has added yet another glittering record to its name. DMCC has officially unveiled the world’s largest silver bar, a jaw-dropping 1,971kg giant that now holds a Guinness World Records title.

The reveal took place at the Dubai Precious Metals Conference (DPMC), and the weight isn’t random; the 1,971kg mark pays tribute to the UAE’s founding year, a nod to the nation’s ambition, craftsmanship and forward-thinking spirit.

But here’s the twist: This record-breaking bar isn’t just for show. It’s about to make history again by becoming the first-ever Guinness World Record precious metal bar to be tokenised under a regulated framework. Yes, Dubai is taking silver straight into the digital future.

The project is a collaboration of heavyweights:

  • Sam Precious Metals crafted the bar
  • Tokinvest, regulated by VARA, will lead the digital tokenisation and issuance
  • Brink’s will handle secure storage and logistics

Calling it a milestone moment, Ahmed Bin Sulayem, Executive Chairman and CEO of DMCC, said the bar’s unveiling represents “the UAE’s ambition and craftsmanship,” adding that it reflects DMCC’s mission to bridge trade, commodities, finance and technology.

The tokenisation of the record-breaking silver bar isn’t just a headline moment; it’s a flagship milestone that strengthens Dubai’s push to become the world’s leading hub for trusted, regulated real-world-asset tokenisation.

DMCC’s new strategic partnership with the Dubai Virtual Assets Regulatory Authority (VARA), aimed at accelerating the creation of secure, transparent and scalable frameworks for tokenised real-world assets. Through the collaboration, the two entities are rolling out pilot projects across gold, diamonds and other physical commodities, while also boosting investor awareness and sharing key data insights to help shape future regulation.

With a precious metals ecosystem of more than 1,500 companies, and over 700 Web3 and blockchain innovators at its Crypto Centre, DMCC is in a prime position to drive the next era of asset-backed digital instruments.

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