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Dubai’s new grievance committee for government employees: What it means

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Dubai has introduced a new system that allows government employees to formally challenge certain workplace decisions, following a decree issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

The new framework, established under Decree No. (5) of 2026, creates a Central Grievances Committee that will review complaints from Dubai government staff regarding administrative decisions affecting their jobs.

What is the new committee?

The Central Grievances Committee is a body created to review appeals from government employees who believe an administrative decision affecting them was unfair or improperly handled.

A separate Grievance Adjudication Committee will examine the appeals and issue final decisions.

Who will be on the committee?

The committee will include:

  • A chairman and deputy chairman
  • Members with legal and human resources expertise
  • Representatives from:
    • The General Secretariat of the Executive Council
    • The Supreme Legislative Committee
    • The Dubai Government Human Resources Department

Members will be appointed by the chairman of Dubai’s Executive Council.

What decisions can employees challenge?

Employees may submit grievances against final administrative decisions affecting:

  • Their employment or legal status
  • Job roles
  • Working conditions

On what grounds can a complaint be filed?

Appeals can be made if an employee believes a decision involved:

  • Misapplication of the law
  • Failure to follow required procedures
  • Abuse of authority
  • Excessive disciplinary action
  • Lack of proper justification

How long do employees have to file a grievance?

Employees must submit their complaint within 14 working days after receiving written notice of the decision. Late submissions may still be accepted if there is a valid reason.

When can a complaint be rejected?

The committee may reject grievances if:

  • The issue falls outside its jurisdiction
  • The complaint is filed after the deadline
  • The matter has already been decided by the courts
  • The employee has no legal interest in the case

Are the committee’s decisions final?

Decisions issued by the Grievance Adjudication Committee will be final and binding on government entities. However, employees still retain the right to challenge decisions through the courts.

What else does the decree change?

The new decree replaces Executive Council Resolution No. (41) of 2015, which previously governed the grievances process for Dubai government employees.

The law will take effect once it is published in the Official Gazette.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

Food

Pests, expired food, poor hygiene: Why 69 Abu Dhabi restaurants and food stores were closed

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Abu Dhabi authorities have closed 69 food establishments since last year after inspectors uncovered serious food safety violations, including pest infestations, expired products and poor hygiene standards.

The Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) said 55 businesses were shut down in 2025, while another 14 have been closed so far in 2026 after repeatedly failing to comply with food safety requirements.

Why were they closed?

Officials said the most common violations included:

  • Selling expired food products
  • Insects and pests in food preparation areas
  • Poor hygiene practices
  • Improper storage of perishable food
  • Failure to meet mandatory food safety requirements

Authorities stressed that closure is only used as a last resort after businesses fail to respond to warnings and corrective notices. The crackdown comes as consumers continue to report food safety concerns across the emirate.

What happens next?

Closed establishments are only allowed to reopen once inspectors confirm all violations have been addressed and food safety standards are fully met.

The authority said regular inspections and surprise visits will continue across restaurants, cafeterias, supermarkets and food outlets to help protect public health.

Officials also encouraged residents to report suspected violations and check food safety ratings displayed under the emirate’s Zadna Assessment programme before dining or shopping.

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How AI is cutting Dubai bus delays by 68% in real time

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Dubai’s Roads and Transport Authority (RTA) has introduced a new generation of AI-powered smart dashboards to manage the city’s bus network in real time, helping improve service reliability, predict disruptions and reduce emissions.

The technology has been deployed at the Bus Operations Control Centre and uses advanced data analytics and artificial intelligence to monitor and optimise bus services across Dubai.

Smarter bus operations

Developed by RTA’s Public Transport Agency in partnership with its Artificial Intelligence Centre, the system enables operators to identify issues before they affect passengers and make faster operational decisions.

The platform includes tools for:

  • Predicting potential trip cancellations
  • Monitoring early bus departures
  • Managing disruptions linked to metro services
  • Optimising bus turnaround and route operations

These applications are now fully integrated into the control centre’s daily operations.

Delays reduced by 68%

According to RTA, the AI-powered system has already delivered measurable improvements.

Early departures have been reduced by more than 68 per cent, while automated monitoring and response tools have helped improve service consistency and passenger experience.

The system can also trigger the rapid deployment of buses during metro service interruptions, reducing disruption for commuters.

Boosting sustainability goals

Beyond operational improvements, the technology is also helping support Dubai’s environmental targets.

By improving bus parking management and reducing unnecessary engine idling, the initiative has contributed to cutting more than 13,000 tonnes of carbon dioxide emissions.

RTA said the project represents a major shift towards proactive, data-driven public transport management and highlights Dubai’s growing use of artificial intelligence in everyday city operations.

The initiative forms part of wider efforts to strengthen public transport efficiency, enhance customer experience and reinforce Dubai’s position as a global leader in smart mobility and AI-powered urban services.

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Dusty skies return to UAE as temperatures soar towards 47°C

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Residents across the UAE can expect dusty skies, strong winds and soaring temperatures today as weather conditions become increasingly hot and unsettled.

The National Centre of Meteorology (NCM) has forecast generally fair weather, but warned that strengthening winds could trigger blowing dust and sand in several areas, reducing visibility and creating challenging driving conditions.

Dust and strong winds expected

Light to moderate southwesterly to northwesterly winds are forecast to strengthen throughout the day, reaching speeds of up to 40km/h.

The NCM has advised motorists to drive carefully in dusty conditions and urged residents to keep windows and doors closed to limit dust entering homes and workplaces.

Temperatures near 47°C

Temperatures will remain high across the country, particularly in inland areas where highs are expected to range between 42°C and 47°C.

Forecast highs include:

  • Dubai: 39°C
  • Abu Dhabi: 40°C
  • Sharjah: 41°C
  • Al Ain: 44°C
  • Fujairah: 44°C
  • Ras Al Khaimah: 43°C
  • Liwa: 44°C

Rough seas

While conditions in the Oman Sea are expected to remain relatively calm, the Arabian Gulf is forecast to become moderate to rough, with offshore waves reaching up to six feet.

Residents planning beach trips or marine activities, particularly along the western coastline, are advised to monitor conditions and exercise caution.

Warm and windy week

The latest forecast signals the start of a warmer and windier spell across the UAE, with dusty conditions likely to persist in exposed areas as summer temperatures continue to rise.

Authorities are advising residents to stay hydrated, avoid prolonged exposure to direct sunlight during peak afternoon hours and follow official weather updates throughout the week.

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