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Eid in Dubai: Airport Terminal 3 immigration services open round-the-clock

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The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) has officially announced its operational schedule for the Eid Al Adha holiday period, ensuring uninterrupted support for residents, visitors, and travellers across the emirate.

According to the authority, the holiday working schedule will begin on Monday, May 25, and continue through Friday, May 29, with several customer service centres maintaining extended operations during the festive period.

24/7 Customer Happiness Centre

One of the key highlights is the continued 24/7 operation of the Customer Happiness Centre located at Dubai International Airport’s Terminal 3 arrivals area. The round-the-clock service is aimed at assisting passengers and handling urgent immigration and residency-related transactions throughout the Eid holidays.

Meanwhile, customers visiting the Al Manara and Al Twar centres will be able to access services from Monday to Friday between 9:00am and 1:00pm.

The Al Awir Public Services Centre will continue functioning daily from 7:00am until 8:00pm, including weekends, providing additional flexibility for those requiring in-person support during the holiday season.

GDRFA Dubai also highlighted the availability of its digital platforms, which remain fully active 24 hours a day. Customers can complete a wide range of services online without visiting service centres, as part of Dubai’s ongoing push toward smarter and faster government services.

Call centre assistance

Residents and visitors can also contact the Amer call centre at 8005111 for assistance and transaction updates at any time during the Eid break.

In addition to physical service centres, users can access immigration and residency services through the official GDRFA Dubai website and the DubaiNow smart application.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Will UAE petrol prices rise in August? Here’s what we know

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UAE motorists won’t have long to wait to find out whether fuel prices will increase in August, with the Fuel Price Committee set to announce the new rates on Thursday, July 31.

The revised petrol and diesel prices will take effect from August 1.

Will fuel prices go up?

After a welcome price cut in July, the outlook for August is less certain.

Global oil prices initially fell below $70 a barrel earlier this month, raising hopes of another reduction. However, prices have since rebounded sharply, clouding the picture for motorists.

Brent crude briefly climbed above $100 a barrel, while US benchmark WTI rose to nearly us$92. Abu Dhabi’s Murban crude also surged past us$105, reflecting renewed strength in global energy markets.

Because UAE fuel prices are based on average international oil prices over the month, the late-July rally could limit or even reverse last month’s cuts.

Current UAE fuel prices

Motorists are currently paying:

  • Super 98: Dh3.40 per litre
  • Special 95: Dh3.29 per litre
  • E-Plus 91: Dh3.21 per litre
  • Diesel: Dh3.60 per litre

These rates were introduced in July after global oil prices eased earlier in the summer.

How UAE fuel prices are set

The UAE reviews petrol and diesel prices every month based on average global crude oil and refined fuel prices.

The August rates will be announced on July 31 through official government channels and will come into effect the following day.

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UAE traffic fine: Why leaving your engine idling can cost you Dh500

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Abu Dhabi Police are urging motorists to switch off their engines and take their keys whenever leaving their vehicles, warning that even brief stops can increase the risk of theft, fires and other safety hazards.

The advisory applies to drivers stopping at shops, petrol stations, ATMs or mosques, where some motorists continue to leave vehicles unattended with the engine running.

Safety risks

Police said leaving a running vehicle unattended creates an opportunity for theft and could also lead to mechanical problems or fire-related incidents.

Motorists were also reminded never to leave children, especially infants, inside a running vehicle, describing the practice as a serious threat to their safety.

Traffic laws

Abu Dhabi Police also highlighted that UAE traffic laws prohibit leaving an unattended vehicle with its engine running.

Drivers who fail to comply with traffic rules and official instructions can face a Dh500fine under the Federal Traffic Law.

Authorities urged motorists to adopt safe habits by turning off the engine, removing the key and locking the vehicle every time they step away, no matter how briefly.

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Dubai Airports unveils smart gate pre-check for passengers

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Passengers travelling through Dubai International Airport (DXB) can now check if they’re eligible to use Smart Gates before reaching passport control.

Dubai Airports has introduced the new Smart Gates Pre-Eligibility Verification service in partnership with the General Directorate of Identity and Foreigners Affairs (GDRFA) to make immigration faster and reduce waiting times.

How it works

Travellers can instantly verify their Smart Gate eligibility through the Pocket Flights platform or by scanning QR codes placed across airport terminals and boarding gates.

The service lets passengers know in advance whether they can use the automated passport gates, helping them avoid uncertainty at immigration.

Faster airport experience

Dubai Airports says the new feature is part of its ongoing efforts to streamline passenger journeys and improve the overall airport experience.

By allowing travellers to confirm eligibility before reaching passport control, the airport aims to speed up immigration processing and make travel through DXB more seamless for millions of passengers each year.

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