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Talabat records 60% increase in its orders

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talabat, the UAE’s leading local tech organisation, has recorded over 60 per cent increase in its orders in 2021. The growth was registered in orders across its portfolio, which includes food, groceries and other non-food verticals. It’s customer base went up by over 30 per cent, with over two million new app downloads registered in 2021.

talabat today provides over 17,000 restaurant partners on its platform with a tech solution to enhance their online reach, in addition to data and tools to scale their business while giving them access to the company’s wide logistics network and industry expertise.

talabat was the first online food delivery platform to expand its operations to Zayed City, Al Dhafra region in Abu Dhabi in the first half of 2021.

In 2021, there was a growth of over 100 per cent in talabat’s non-food orders. talabat Mart (tMart), talabat’s own q-commerce and dark store concept grew more than 70 per cent in orders, and spread its presence across all seven emirates. More than 25 stores were strategically placed to meet the growing demand.

Tatiana Rahal, managing director, talabat UAE, said: “We are delighted to report strong year on year performance as we grow and expand our business. As a tech company, data plays a crucial role in our growth, steering our efforts to improve our services and fill market gaps to provide value, convenience and ease for our stakeholders across our operations, and on every level. Supporting SMEs has also been a big focus for us, and we have done this through strategic partnerships with the departments of economic development in Dubai, Ras Al Khaimah and Umm Al Quwain. This is an area we are continuously looking to enhance as part of our efforts to empower business owners in the Emirates.”

“2021 was an important year for the company, and with growth comes an increased sense of responsibility to give back to the communities we operate in, as well as our growing fleet of riders who continue to be at the heart of everything we do. It gives me so much pleasure to see how we utilise our platform for good, allowing consumers to share their appreciation to riders by tipping them, and to communities in need in the UAE and across the world through their generous donations.”

“Looking ahead to 2022, we see a positive outlook for the UAE market as the country spearheads projects in different sectors with the support of its visionary leadership.”

Business

Middle East set to attract over $100bn a year in energy, healthcare and digital investment by 2026

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The Middle East is on track to attract more than $100 billion (Dh370 billion) a year in major investments by 2026, spanning energy, renewables, healthcare, digital infrastructure and manufacturing, according to a new industry outlook by Grand View Research (GVR).

Despite the global shift towards cleaner energy, the region, led by the UAE and Saudi Arabia, is expected to remain a global powerhouse in oil and gas, while rapidly scaling renewable energy, digital transformation and healthcare innovation.

Oil and gas remain central, with a tech-driven twist

The UAE and its Gulf neighbours currently account for around 30 per cent of global oil production and 17–18 per cent of gas output, cementing the region’s role as a key energy supplier.

While global oil demand growth is expected to remain modest through 2026, gas demand is forecast to rise by around 3.5 per cent, driven by power generation, industrial expansion and LNG exports.

“The Middle East’s oil and gas sector remains a market anchor, but technology adoption and LNG expansion will define competitiveness over the next few years,” said Swayam Dash, Managing Director at Grand View Research.

Across the UAE, producers are increasingly deploying AI, IoT, drones and robotics to cut costs and improve operational efficiency, alongside investments in carbon capture, storage and early-stage hydrogen projects under the UAE Energy Strategy 2050.

Renewables and battery storage gain pace

Renewable energy is expanding rapidly across the Gulf, with falling solar auction prices making clean energy increasingly competitive. Both the UAE and Saudi Arabia are mandating battery storage alongside new solar and wind projects, helping stabilise power grids as renewable capacity grows.

Dubai has announced plans for multi-gigawatt renewable additions by 2030, while Saudi Arabia continues to roll out large-scale solar and hydrogen projects under Vision 2030.

Healthcare becomes an economic growth engine

Healthcare is also emerging as a strategic investment sector. In 2023, Dubai welcomed more than 690,000 medical tourists, generating over Dh1 billion in healthcare revenue and boosting related sectors such as hospitality and travel.

The UAE’s National Digital Health Strategy, which integrates platforms like Riayati, Malaffi and Nabidh, has consolidated more than 1.9 billion medical records across 3,000 facilities, positioning the country as a regional leader in digital healthcare.

Data centres, cloud and advanced manufacturing

Digital infrastructure is another major growth driver. The GCC data centre market is expected to grow at around 13 per cent annually through 2030, with the UAE and Saudi Arabia accounting for up to 70 per cent of new capacity.

Cloud adoption is accelerating too, with nearly 75 per cent of organisations expected to rely mainly on cloud platforms by 2026, boosting demand for cybersecurity, AI and enterprise digital tools.

By 2026, GVR expects the region’s economy to reflect balanced diversification, combining energy leadership with rapid growth in renewables, healthcare, digital systems and advanced manufacturing.

“The scale of investment shows how the Middle East is shifting from resource reliance to technology-enabled growth,” Dash said.


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Crime

AI scams are getting smarter: UAE Cybersecurity Council warns online fraud is harder than ever to spot

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Online scams are no longer easy to recognise, and artificial intelligence (AI) is the reason why.

The UAE Cybersecurity Council has issued a fresh warning saying AI-powered fraud is making online scams more convincing, faster to create, and far more difficult to detect. The alert comes as part of the council’s ongoing Cyber Pulse awareness campaign.

According to the council, criminals are now using advanced AI tools to do in seconds what once took days. This includes cloning voices, tweaking logos to look official, and crafting polished messages designed to spark urgency, fear, or panic.

Even more concerning? AI-driven phishing attacks are now linked to over 90 per cent of digital security breaches, with many scam messages carefully designed to remove the usual red flags like spelling mistakes or poor formatting.

Authorities are urging residents to be extra cautious when receiving messages that ask for personal or financial information, especially those containing links or claiming to be urgent security alerts. When in doubt, the advice is simple: stop, verify, and check through official channels before taking action.

The council also warned that highly realistic AI-generated images and advertisements circulating on social media are increasingly being used to mislead users into scams.

To stay safe, the Cybersecurity Council recommends:

  • Avoiding unverified links
  • Enabling multi-factor authentication
  • Using trusted security software
  • Double-checking messages for inconsistencies

Now in its second year, the Cyber Pulse campaign continues across social media as part of the UAE’s wider efforts to promote safe online behaviour and strengthen trust in the country’s rapidly evolving digital ecosystem.

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Business

IT services spend in mena set to reach up to 28% of total it budgets as services-led transformation accelerates

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The Middle East and North Africa (MENA) is entering a decisive, services-led growth phase in its IT sector, as enterprises and governments accelerate large-scale digital transformation initiatives. Investments in cloud computing, artificial intelligence (AI), data centres, and cybersecurity are reshaping technology priorities, with implementation, integration, and managed services gaining prominence over traditional software-led models.

Industry analysis by Grand View Research (GVR) reveals that IT services currently account for around 21–22% of total IT spending across MENA, a share expected to rise to between 26 and 28% by the end of the decade. The region’s professional IT services market, valued at USD 33.9 billion (Dh124.5 billion) in 2024, is forecast to grow to nearly USD 58.3 billion (Dh214 billion) by 2030, registering a compound annual growth rate (CAGR) of approximately 9.5%.

Sourav Bhanja, Middle East Head of GVR, said: “Many B2B IT services firms in the region continue to underinvest in digital engagement. Professional platforms such as LinkedIn remain underutilised, while company websites often lack strong case studies, sector-specific storytelling, and clear positioning.”

Government-led digitalisation programmes, sovereign cloud deployments, smart city initiatives, and national data strategies, coupled with rising enterprise adoption across sectors such as banking and financial services, healthcare, energy, logistics, and public infrastructure, are driving this shift. As hyperscalers and global technology firms expand their regional footprint, demand for localised integration, migration, and managed services continues to accelerate.

Bhanja also emphasised the importance of leadership visibility in the region’s competitive IT market: “Technical capability alone is no longer enough. Firms that combine deep technical expertise with consistent marketing, strong leadership visibility, and clear communication of value are the ones most likely to succeed in the MENA market.”

The analysis highlights that with growing competition among IT services providers, market visibility and differentiation have emerged as critical growth drivers. Integrated, always-on digital marketing strategies are increasingly vital, as many B2B IT services firms underutilise channels such as LinkedIn, websites, thought leadership content, newsletters, blogs, infographics, and short-form video to engage decision-makers.

Market data also indicates a broader shift towards digital-first engagement. Digital advertising spend in the Middle East, estimated at USD 32 billion (Dh117 billion) in 2024, is projected to rise sharply to USD 81.4 billion (Dh298.9 billion) by 2030, growing at a CAGR of 16.7%. In contrast, the regional events and conferences market is expected to expand at a more modest 7.1% CAGR, reflecting changing enterprise marketing priorities.

Grand View Research concluded that IT services firms combining technical depth with strong market communication, data-driven marketing, and visible leadership will be best positioned to capture the next phase of growth across MENA.

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