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Taxi booking will be 80% online in ‘smart’ Dubai city

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Dubai’s Roads and Transport Authority (RTA) has endorsed a plan to shift from conventional taxis’ street-hail to e-hail services, aiming for an 80 per cent e-hail adoption rate in the coming years.

The decision stems from the success of Hala e-hailing rides, which accounted for 30 per cent of all taxi trips in Dubai in 2022.

Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of the RTA, said, “the expansion of taxi e-hail services, as opposed to street-hailing, reinforces the government’s goal of transforming Dubai into the world’s smartest city. This step also aligns with the worldwide shift in urban transportation planning, focusing on improving individual mobility, decreasing dependence on private cars, fostering happiness among residents, delivering outstanding services to visitors, and boosting customer satisfaction.”

E-hailing has emerged as the most efficient means of matching taxi supply with demand and providing customers with hassle-free, efficient taxi services.

Al Tayer said the service boosts the efficiency of taxi operations by streamlining the process of locating and booking rides electronically, which leads to a higher percentage of trips with shorter waiting times of 3.5 minutes or less, thereby increasing customer happiness and satisfaction while reducing wasted mileage, fuel consumption, and carbon emissions.

He added that customers can also benefit from other features such as seamless in-app e-payment, optimal route selection, trip-sharing options, access to driver and vehicle details, and the ability to rate both the service and the driver.

These services further support RTA’s initiatives to integrate diverse transport modes and offer first- and last-mile solutions, enabling mass transit users to conveniently reach their ultimate destinations.

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Invite friends to Dubai and you could get over Dh3,000 in free rewards

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Thinking of convincing your family or friends to visit Dubai?

Now you have an extra incentive.

The Dubai Department of Economy and Tourism (DET) has launched A Dubai Invite, a new programme that rewards UAE residents and citizens for inviting loved ones from overseas to visit the emirate.

If your guests arrive in Dubai between July 20 and October 31, you could unlock more than Dh3,000 worth of rewards, including hotel stays, dining vouchers, attraction tickets and exclusive lifestyle offers.

How to claim the rewards

Getting started is simple.

Before your guest travels, register their details through the A Dubai Invite online nomination form.

Once they arrive in Dubai, their entry is verified automatically, so there’s no extra paperwork or check-in required.

Within 72 hours, you’ll receive an email with details of your reward package and instructions on how to redeem it.

Who’s eligible?

You can take part if you:

  • Are a UAE resident or citizen aged 18 or above
  • Have a valid Emirates ID
  • Invite friends or family who live outside the UAE
  • Register their visit before they arrive

Visitors must enter Dubai between July 20 and October 31, whether by air, land or sea.

The programme doesn’t include visas, so visitors must arrange their own travel documents if required.

What’s included?

Each successful nomination unlocks a reward package worth more than Dh3,000.

Offers cover:

  • Hotel stays
  • Restaurants
  • Tourist attractions
  • Lifestyle experiences

Participating brands include Careem, Hala, W Dubai Mina Seyahi, The Westin Dubai Mina Seyahi, Le Méridien Mina Seyahi Beach Resort & Waterpark, Meliá Desert Palm, and IHG Hotels & Resorts.

A few rules to remember

There are a few conditions before you start sending invites:

  • You can nominate up to five visitors per submission.
  • Each resident can receive up to three reward packages during the campaign.
  • Each visitor can only be nominated once. If someone has already registered them, another nomination won’t qualify.

The rewards will be available until December 31, 2026, unless stated otherwise.

If you’ve been waiting for the perfect excuse to bring friends and family to Dubai, this could be it, and you’ll be rewarded for it too.

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India

Indian missions in UAE to continue passport services amid tender dispute

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The Supreme Court of India has upheld the Delhi High Court’s decision to cancel the Ministry of External Affairs’ (MEA) tender process for outsourcing passport, visa and consular services at Indian missions in Abu Dhabi, Kuwait, Singapore and Canberra.

A Bench led by Chief Justice of India Surya Kant dismissed the Centre’s appeal, directing the MEA to comply with the High Court’s ruling and complete a fresh tender process within three months.

To ensure there is no disruption to services, the Supreme Court allowed the MEA to continue with the existing service providers or temporarily engage the lowest (L-1) bidders whose contracts had previously been set aside. The ministry may also make any other suitable interim arrangements until the new tender process is completed.

The court clarified that these temporary measures will not create any legal rights for any party and will remain in place only until fresh contracts are awarded.

According to legal reports, the Bench, which also included Justice Joymalya Bagchi and Justice V. Mohana, heard arguments from Solicitor General Tushar Mehta on behalf of the Union Government, along with senior advocates representing the private companies involved in the case.

The ruling means the MEA must restart the tender process while following the directions issued by the Delhi High Court.

Meanwhile, due to the ongoing legal proceedings, Indian diplomatic missions in Abu Dhabi and Dubai have been providing passport and consular services directly from their premises, ensuring that services for the Indian community in the UAE continue without interruption.

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Education

Need a school fee certificate? Abu Dhabi families can now get it online in minutes

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Parents and students in Abu Dhabi can now obtain an officially attested private school fee certificate in just six minutes through the TAMM government services platform, making the process quicker and more convenient than ever.

The fully digital service allows users to request and receive a certified tuition fee certificate without uploading any supporting documents. This certificate is commonly required for government procedures, financial aid requests, scholarship applications, and other official purposes.

Applying is simple and can be completed entirely online. Users need to sign in using their UAE PASS account, submit the application, pay the Dh15 service fee electronically, and download the certified digital certificate once it is issued.

By moving the entire process online, TAMM helps families save time while providing fast access to an important document whenever it’s needed for official or financial requirements.

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