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Abu Dhabi’s happiness, satisfaction index increase

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The quality of life indicators in Abu Dhabi show increased happiness and satisfaction rates, the Department of Community Development (DCD) in Abu Dhabi has announced.

The announcement came on a day that coincided with International Day of Happiness, on March 20.

Dr Mugheer Khamis Al Khaili, chairman of the DCD, stated that caring for the community and enhancing the lifestyle leads to a better quality of life and happiness. He stated that happiness should be considered one of the main factors for society’s well-being, in addition to socio-economic indicators.

The happiness and well-being index is one of the key quality of life indicators, which includes two basic criteria – life satisfaction and happiness. The results showed an increase in the happiness index by 7.8 per cent, from 7.17 to 7.727 points out of 10. The life satisfaction index increased by 6.68 per cent, from 6.68 to 7.1258 points. The work-life balance index (satisfied and very satisfied) saw an increase of up to 16 per cent, from 36.6 per cent to 52.6 per cent.

The overall residence satisfaction in Abu Dhabi index (satisfied and very satisfied) increased from 67.9 per cent to 69.8 per cent, while the satisfaction with current housing income index increased from 33 per cent to 38.5 per cent.

Al Khaili added that the UAE and its wise leadership strives to solidify the concept of happiness and social well-being in citizens and residents. This has led the UAE to become one of the most prominent countries in achieving the highest levels of satisfaction and happiness. The DCD conducts periodic studies and annual surveys to identify society’s needs and ambitions and boost development in line with the department’s vision to achieve a dignified life for all community members.

The UAE maintained its highest ranking among Arab countries for the 7th consecutive year in the World Happiness Report 2021. It is also continuing its global advancement and leading many advanced countries and economies, according to the annual report that the UN Sustainable Development Solutions Network releases.

The DCD Chairman stressed that the growth witnessed in indicators of happiness and quality of life reflect the department’s interest in improving the quality of life for the Abu Dhabi community.

Education

Dubai freezes private school fees for academic year 2026–27

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The Knowledge and Human Development Authority (KHDA) has confirmed that private school fees across Dubai will remain unchanged for the 2026–27 academic year following a leadership directive aimed at supporting families and maintaining stability in the education sector.

The decision was issued under the guidance of Sheikh Hamdan bin Mohammed Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, and comes as part of wider measures designed to strengthen Dubai’s private education system while easing financial pressure on parents.

The announcement follows approval of Dubai’s second economic incentives package worth Dh1.5 billion, bringing the total value of recent support measures introduced across the emirate to Dh2.5 billion.

Financial support for schools and nurseries

As part of the latest package, private schools regulated by KHDA will receive several forms of operational support, including deferred licence renewal fees and delayed payment of fines.

Early childhood centres will also benefit from exemptions on licence renewal fees, fines and Dubai Municipality market fees.

Additional support from Knowledge Fund Establishment will include partial rent exemptions and extended rent-free periods for centres currently under development.

Authorities said the measures are intended to help education providers maintain operational stability while ensuring families continue to have access to affordable learning options.

Stability for families

Officials said the fee freeze and support measures aim to balance the needs of both families and education providers while reinforcing long-term confidence in Dubai’s education system.

Additional measures announced include temporary freezes on rent increases, deferred rental payments and suspension of certain contractual penalties for education institutions

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Dubai announces free parking and extended public transport timings for Eid

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Roads and Transport Authority has confirmed a series of transport and parking changes across Dubai for the Eid Al Adha 2026 holiday, including free public parking, extended Dubai Metro operating hours and updated public bus schedules.

The announcement covers public parking zones, the Dubai Metro, Dubai Tram, buses, marine transport services and customer happiness centres during the long Eid break.

Free parking across city

Dubai residents and visitors will be able to use public parking spaces free of charge from Monday, May 25, until Friday, May 29.

The RTA clarified that the free parking arrangement applies to all public parking zones except multi-storey parking terminals, which will continue operating with regular paid tariffs.

The update comes shortly after Parkin expanded its smart parking system across parts of Dubai using AI-powered parking cameras and digital payment technologies.

Metro and tram timings

Dubai Metro Red and Green Line stations will operate daily from 5am until 1am the following day between May 25 and May 31, giving commuters and Eid visitors extended travel flexibility across the city.

Meanwhile, Dubai Tram services will run from 6am to 1am the following day during the Eid holiday period.

The extended operating hours are expected to support increased movement across shopping destinations, tourist attractions and Eid events taking place around Dubai.

Bus schedules

RTA also confirmed temporary adjustments to some bus services during the holiday.

Passengers travelling between Dubai and Abu Dhabi should note that the Bus Route E100 from Al Ghubaiba Bus Station will be suspended from May 25 to May 31.

Travellers heading to Abu Dhabi are instead advised to use Bus Route E101 operating from Ibn Battuta Bus Station.

Updated bus schedules and timings will remain available through the S’hail smart application.

RTA centres

All RTA Customer Happiness Centres will remain closed during the Eid Al Adha break.

However, Smart Customer Happiness Centres at Umm Ramool and smart kiosks across locations, including Deira, Al Barsha, Al Tawar, Al Kifaf and the RTA Head Office, will continue operating 24 hours a day throughout the holiday.

Dubai typically sees a major rise in public transport usage during Eid holidays as residents and tourists move across shopping malls, beaches, entertainment destinations and family gatherings throughout the emirate.

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Crime

Why UAE banks are moving beyond SMS, OTPs and security codes

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The Central Bank of the UAE has instructed financial institutions across the country to strengthen fraud prevention systems and tighten customer authentication procedures as digital banking scams continue evolving globally.

The move comes as the UAE expands its efforts to protect consumers and strengthen confidence in the country’s financial system amid growing use of online banking and digital payment services.

According to the Central Bank, banks and financial institutions are now required to improve how they verify transactions and avoid depending on a single authentication method, such as SMS alerts or one-time passwords (OTPs), which fraudsters increasingly target through sophisticated cyber scams.

Real-time fraud monitoring

The regulator also confirmed it has started building a new Anti-Fraud Operations Centre known as CAFOC, which will act as a central platform for monitoring suspicious activity in real time and coordinating rapid responses across the banking sector.

The new centre is expected to combine advanced tracking systems, analytical tools and data-driven fraud detection capabilities designed to identify emerging threats faster and improve coordination between banks and government authorities.

The Central Bank added that the anti-fraud framework will also help collect and analyse fraud trends and behavioural patterns, allowing regulators to develop more targeted supervisory policies and interventions.

The latest measures arrive as financial fraud risks continue rising worldwide alongside rapid digital transformation and increased reliance on mobile banking, online transactions and electronic payment systems.

Authorities said ongoing engagement with banks and licensed financial institutions has helped strengthen implementation of the updated requirements and improve the sector’s readiness to deal with increasingly complex fraud threats.

Cybersecurity and financial fraud prevention have become major priorities for regulators globally, with many countries introducing stricter digital authentication standards as online scams become more advanced.

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