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Abu Dhabi’s happiness, satisfaction index increase

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The quality of life indicators in Abu Dhabi show increased happiness and satisfaction rates, the Department of Community Development (DCD) in Abu Dhabi has announced.

The announcement came on a day that coincided with International Day of Happiness, on March 20.

Dr Mugheer Khamis Al Khaili, chairman of the DCD, stated that caring for the community and enhancing the lifestyle leads to a better quality of life and happiness. He stated that happiness should be considered one of the main factors for society’s well-being, in addition to socio-economic indicators.

The happiness and well-being index is one of the key quality of life indicators, which includes two basic criteria – life satisfaction and happiness. The results showed an increase in the happiness index by 7.8 per cent, from 7.17 to 7.727 points out of 10. The life satisfaction index increased by 6.68 per cent, from 6.68 to 7.1258 points. The work-life balance index (satisfied and very satisfied) saw an increase of up to 16 per cent, from 36.6 per cent to 52.6 per cent.

The overall residence satisfaction in Abu Dhabi index (satisfied and very satisfied) increased from 67.9 per cent to 69.8 per cent, while the satisfaction with current housing income index increased from 33 per cent to 38.5 per cent.

Al Khaili added that the UAE and its wise leadership strives to solidify the concept of happiness and social well-being in citizens and residents. This has led the UAE to become one of the most prominent countries in achieving the highest levels of satisfaction and happiness. The DCD conducts periodic studies and annual surveys to identify society’s needs and ambitions and boost development in line with the department’s vision to achieve a dignified life for all community members.

The UAE maintained its highest ranking among Arab countries for the 7th consecutive year in the World Happiness Report 2021. It is also continuing its global advancement and leading many advanced countries and economies, according to the annual report that the UN Sustainable Development Solutions Network releases.

The DCD Chairman stressed that the growth witnessed in indicators of happiness and quality of life reflect the department’s interest in improving the quality of life for the Abu Dhabi community.

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Dubai Police to distribute Iftar at 7 key traffic spots as part of ‘Ramadan Without Accidents’ drive

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Dubai Police has launched a citywide road safety campaign for the Holy Month, urging motorists to slow down and avoid rushing home in the minutes before sunset.

The initiative, titled ‘Ramadan Without Accidents’, is part of Dubai Police’s annual Ramadan outreach and aims to reduce speeding and reckless driving during the critical pre-Maghrib period, a time when traffic incidents typically increase.

Lieutenant Colonel Abdul Rahman Al Falasi, Director of the Traffic Awareness Department at the General Department of Traffic, said officers will be distributing Iftar meals to motorists at key junctions shortly before sunset. The move is designed to ease pressure on drivers who may feel compelled to speed to break their fast on time.

“Road safety remains a top priority, particularly during Ramadan when traffic patterns shift, and some motorists feel urgency to reach their destinations before Iftar,” he said, urging residents to plan journeys, stick to speed limits and exercise patience behind the wheel.

Locations for meal distribution:

  • City Walk intersection
  • Al Satwa roundabout
  • Al Madina Mall
  • Century Mall
  • American Hospital Dubai
  • Al Mizhar 4
  • Mohammed bin Rashid Space Centre intersection in Al Khawaneej

The campaign also includes a strong community component. Four volunteer initiatives will run throughout Ramadan, with 679 volunteers, including Dubai Police personnel and members of the public, currently registered on the Dubai Police Volunteer Platform.

Volunteers will support field activities, awareness campaigns and community engagement efforts, reinforcing the shared responsibility for safer roads during the holy month.












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Dubai residents can now access electricity and water services directly through ChatGPT

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Dubai residents can now manage electricity and water services simply by asking questions on ChatGPT, after Dubai Electricity and Water Authority (DEWA) expanded its customer support onto the AI platform.

DEWA says it is the first government utility in the world to provide services directly through an artificial intelligence system, moving beyond traditional websites and mobile apps.

Through ChatGPT, customers can:

  • Check and review bills
  • Access account details
  • Get billing support
  • Locate nearby EV Green Charger stations
  • Find Customer Happiness Centres, including opening hours and contact details

More services are expected to be added gradually.

DEWA’s Managing Director and CEO, Saeed Mohammed Al Tayer, said the initiative reflects a broader shift toward embedding services within global AI platforms to deliver faster, more intuitive and proactive customer experiences.

Officials confirmed the system operates within DEWA’s existing governance, privacy and security framework, with safeguards in place as additional features roll out.

The move supports Dubai’s wider strategy to position itself as a global hub for artificial intelligence and sustainable innovation, integrating AI across public services to enhance accessibility and efficiency.












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Ramadan in UAE: Ajman announces 100per cent remote work on Fridays 

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Under the directives of His Highness Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman, the Ajman Department of Human Resources has launched the “Ajman Ramadan with the Family” initiative, introducing 100 per cent remote work on Fridays for all government entities during the Holy Month.

The move supports the objectives of the UAE’s Year of Family, aiming to strengthen work-life balance, enhance employee wellbeing, and encourage stronger family connections during Ramadan.

As per the circular issued to government departments:

  • Monday to Thursday: 9am to 2.30pm
  • Friday: 9am to 12pm (fully remote)

The decision reflects the leadership’s focus on creating a flexible work environment that recognises the unique rhythm of Ramadan while maintaining institutional efficiency and productivity.

The department noted that the initiative aligns with the Ajman Government’s broader strategy to implement sustainable, flexible work policies that empower human capital and foster social cohesion.

The announcement places Ajman among the emirates actively tailoring working models during Ramadan to prioritise employee wellbeing and family engagement.

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