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No more Emirates ID? UAE to replace physical cards with face scan tech

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The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) has announced the successful testing of new biometric ID systems that could replace the need for physical Emirates ID cards.

These high-tech systems use facial recognition and artificial intelligence (AI), and can be accessed through the Authority’s smart app. Developed with the help of key partners, the new technology aims to improve security, accuracy, and ease of use without replacing the current ID system just yet.

Where It Will Be Used

The new digital ID system is expected to be rolled out across major sectors, including government, banking, telecoms, healthcare, hospitality, and insurance, all areas where secure and accurate identification is vital.

The ICP has confirmed that these systems follow strict technical checks and data protection laws, ensuring safety and privacy for users.

This update was shared in a written response to a Federal National Council (FNC) member’s question about how electronic IDs can improve public services.

Step-by-Step Roll-Out

The ICP explained that the switch to digital identity is being carried out in phases. It began with the digitalisation of basic services and is now expanding to more complex ones. The full roll-out is expected within a year, starting with the services mentioned by the FNC.

The Authority is working with top organisations to bring the new systems into their platforms, supporting the UAE’s goal of becoming a global leader in digital innovation.

“Digital identity is more than just a tool — it opens the door to better services, stronger security, and more convenience,” the Authority said.

Cutting Red Tape

As part of its wider digital transformation, the ICP launched a campaign in August 2024 to reduce government bureaucracy. Called The Month of Eliminating Government Bureaucracy, the campaign encouraged both government workers and the public to suggest ways to improve services.

Events were held in shopping centres, community spaces, and service centres across the Emirates to gather feedback and ideas.

Award for Innovation

To support the campaign, the ICP introduced the Bureaucracy Elimination Award. Open to employees, service users, and partners, the award recognises ideas that help make government processes simpler and more efficient.

(Source: GN)

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Pakistani Embassy in UAE to close for Eid and Pakistan Day, here’s when services resume

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The Embassy of Pakistan in Abu Dhabi has announced a temporary closure in observance of Eid al-Fitr and Pakistan Day.

According to the embassy, operations will be suspended from Thursday, March 19, to Monday, March 23, 2026, allowing staff and the community to observe both important occasions.

Eid dates to be confirmed

Eid Al Fitr is expected to fall on March 19 or March 20 in the UAE, depending on the official sighting of the crescent moon, which determines the start of the new month in the Islamic lunar calendar.

Plan ahead

Residents requiring consular services are advised to complete their transactions in advance to avoid inconvenience during the closure period.

The announcement ensures clarity for the Pakistani community in the UAE, helping residents plan ahead during the upcoming holiday period.


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UAE travel update: Step-by-step guide to rebook your flydubai flight amid schedule changes

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With flydubai gradually resuming operations after recent disruptions, many travellers may need to adjust their plans. Here’s a simple, step-by-step guide to help you rebook your flight or request a refund smoothly.

Who is eligible?

If you had a booking for travel between February 28 and March 31, you can:

  • Rebook your flight within 30 days of your original travel date
  • Cancel for a full refund or travel voucher
  • Make changes without any penalties

How to rebook your flight

1. Check your flight status first
Before making any changes, visit the airline’s official website (https://www.flydubai.com/) and check if your flight is:

  • Cancelled
  • Delayed
  • Still operating

2. Go to “manage booking”
Log in using your:

  • Booking reference number
  • Last name

This section lets you view and modify your booking

3. Choose your option
Depending on your situation, you can:

  • Select a new travel date (within 30 days)
  • Keep the same destination with no extra charges
  • Opt for a travel voucher or full refund if plans change

4. Confirm changes
Once you’ve selected your new flight:

  • Review updated details
  • Confirm the booking
  • Save your new itinerary

 Important tips

  • Do not go to the airport unless your flight is confirmed
  • Keep your contact details updated to receive alerts
  • Monitor your email/SMS for updates from flydubai

When to contact support

Reach out to flydubai if:

  • You didn’t receive a notification
  • You face issues rebooking online
  • Your itinerary involves multiple connections

The rebooking process is designed to be flexible and hassle-free, giving passengers the freedom to adjust plans without stress. Staying informed and acting early will help ensure a smooth travel experience.


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Eid in UAE: Philippine missions announce holiday closure, emergency services to remain available

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The Philippine Embassy in Abu Dhabi and the Philippine Consulate General in Dubai have announced the temporary closure of their offices on Thursday, March 19, and Friday, March 20, in observance of Eid Al Fitr.

Despite the holiday closure, both missions reassured the public that essential assistance services will remain available, particularly for urgent cases. The embassy confirmed that its Assistance-to-Nationals (ATN) section will continue operating to support Filipinos in need during this period.

Emergency Support Remains Accessible

Overseas Filipino workers (OFWs) and other nationals requiring immediate assistance can reach out through dedicated hotlines:

Abu Dhabi – Embassy Contacts:

  • ATN (OFWs): +971 56 270 9157
  • ATN (non-OFWs): +971 50 443 8003
  • Overseas Workers Welfare Administration: +971 54 557 2121
  • Contract Verification: +971 54 725 8482
  • Consular Concerns: +971 50 813 7836

Dubai – Consulate Contacts:

  • Consular Services (passport, notarial, civil registry): +971 4 220 7800
  • ATN (non-OFWs): +971 56 501 5756
  • Migrant Workers Office: +971 50 652 6626 / +971 56 353 5558

The consulate also confirmed that emergency assistance will remain accessible via designated hotlines throughout the closure.

Normal operations at both Philippine missions will resume on Monday, March 23, ensuring services return promptly after the break.

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