The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) has announced the successful testing of new biometric ID systems that could replace the need for physical Emirates ID cards.
These high-tech systems use facial recognition and artificial intelligence (AI), and can be accessed through the Authority’s smart app. Developed with the help of key partners, the new technology aims to improve security, accuracy, and ease of use without replacing the current ID system just yet.
Where It Will Be Used
The new digital ID system is expected to be rolled out across major sectors, including government, banking, telecoms, healthcare, hospitality, and insurance, all areas where secure and accurate identification is vital.
The ICP has confirmed that these systems follow strict technical checks and data protection laws, ensuring safety and privacy for users.
This update was shared in a written response to a Federal National Council (FNC) member’s question about how electronic IDs can improve public services.
Step-by-Step Roll-Out
The ICP explained that the switch to digital identity is being carried out in phases. It began with the digitalisation of basic services and is now expanding to more complex ones. The full roll-out is expected within a year, starting with the services mentioned by the FNC.
The Authority is working with top organisations to bring the new systems into their platforms, supporting the UAE’s goal of becoming a global leader in digital innovation.
“Digital identity is more than just a tool — it opens the door to better services, stronger security, and more convenience,” the Authority said.
Cutting Red Tape
As part of its wider digital transformation, the ICP launched a campaign in August 2024 to reduce government bureaucracy. Called The Month of Eliminating Government Bureaucracy, the campaign encouraged both government workers and the public to suggest ways to improve services.
Events were held in shopping centres, community spaces, and service centres across the Emirates to gather feedback and ideas.
Award for Innovation
To support the campaign, the ICP introduced the Bureaucracy Elimination Award. Open to employees, service users, and partners, the award recognises ideas that help make government processes simpler and more efficient.
(Source: GN)
