Parents in Dubai may still have to pay full school fees, even if their children are learning from home.
That’s the key takeaway from new guidelines issued by the Knowledge and Human Development Authority (KHDA), which clarify how tuition fees and refunds work in private schools.
No discounts for online learning
Even when classes are delivered remotely, schools are not required to reduce or waive fees. If learning is available, online or in person, fees must be paid in full.
Skipping classes doesn’t stop fees
Thinking of opting out of distance learning? That won’t reduce your bill. Parents who choose not to participate must formally withdraw their child and settle all outstanding payments.
When can you get a refund?
Refunds are only possible if the school cannot provide education at all. If that happens, parents may receive a credit note for future fees, a transfer to a sibling’s account or a full refund.
Parents can raise concerns about online learning, but fees must still be paid while complaints are being reviewed.
Fees stop only in one case
Tuition fees continue as long as the school is offering classes. They stop only from the day education is no longer delivered.
Registrations still allowed
Schools can continue to accept registrations, collect deposits, and communicate with parents even during closures, using digital channels.