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Over 27,800 new member companies join Dubai Chamber of Commerce in 2021

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Over 27,800 new member companies joined the Dubai Chamber of Commerce in 2021, a 66.8 per cent increase compared to 2020. This brings the organisation’s total membership to over 287,000.

In 2021, the Dubai Chamber of Commerce saw the return on investment of its digital transformation over the years. The Chamber processed more than 704,400 e-transactions during the year. It also succeeded in fully digitising its core services by 100 per cent, which enabled it to serve its members and customers remotely and efficiently.

The Chamber also achieved its goal of becoming 100 per cent paperless by the end of 2021, representing an important milestone in its digital transformation mission.

The value of exports and re-exports of Dubai Chamber of Commerce members amounted to Dh227 billion, and a total of 669,922 certificates of origin were issued by the organisation last year. Meanwhile, 4,495 ATA Carnets worth Dh4.5 billion were issued and received by the Chamber. The ATA Carnet system is managed by the Dubai Chamber of Commerce in cooperation with Dubai Customs, facilitating the temporary entry of imports to Dubai.

Dubai Chamber reviewed 52 draft local and federal laws and ministerial decisions during 2021 to ensure a favourable business environment. The organisation’s Legal Services department received 200 mediation cases, of which 175 were virtual mediation cases, while 66 cases were settled amicably.

Dubai Chamber continued exploring business opportunities in promising markets worldwide as it received 2,983 visiting delegations and met with over 6,800 delegates from 73 countries in 2021. A total of 85 business networking events were organised, attended by 15,000 businesspeople.

The Chamber’s 11 representative offices in Africa, Eurasia and Latin America held 2,398 virtual meetings with more than 4,052 investors interested in expanding its business network and activities to Dubai.

The Chamber’s external offices organised 39 virtual events, attended by 4,280 participants from around the world, and participated in 347 other events to promote Dubai as a global business hub, identify business opportunities, and build relationships with key stakeholders in promising markets.

Abdul Aziz Al Ghurair, chairman of Dubai Chambers, described 2021 as “an exceptional year for the business community in Dubai”.

He noted that the government’s effective measures and proactive policies put the emirate on a steady path of economic growth, with the biggest uptick in business activity felt within the tourism, hospitality, trade and retail sectors.

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Dubai Police to distribute Iftar at 7 key traffic spots as part of ‘Ramadan Without Accidents’ drive

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Dubai Police has launched a citywide road safety campaign for the Holy Month, urging motorists to slow down and avoid rushing home in the minutes before sunset.

The initiative, titled ‘Ramadan Without Accidents’, is part of Dubai Police’s annual Ramadan outreach and aims to reduce speeding and reckless driving during the critical pre-Maghrib period, a time when traffic incidents typically increase.

Lieutenant Colonel Abdul Rahman Al Falasi, Director of the Traffic Awareness Department at the General Department of Traffic, said officers will be distributing Iftar meals to motorists at key junctions shortly before sunset. The move is designed to ease pressure on drivers who may feel compelled to speed to break their fast on time.

“Road safety remains a top priority, particularly during Ramadan when traffic patterns shift, and some motorists feel urgency to reach their destinations before Iftar,” he said, urging residents to plan journeys, stick to speed limits and exercise patience behind the wheel.

Locations for meal distribution:

  • City Walk intersection
  • Al Satwa roundabout
  • Al Madina Mall
  • Century Mall
  • American Hospital Dubai
  • Al Mizhar 4
  • Mohammed bin Rashid Space Centre intersection in Al Khawaneej

The campaign also includes a strong community component. Four volunteer initiatives will run throughout Ramadan, with 679 volunteers, including Dubai Police personnel and members of the public, currently registered on the Dubai Police Volunteer Platform.

Volunteers will support field activities, awareness campaigns and community engagement efforts, reinforcing the shared responsibility for safer roads during the holy month.












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Dubai residents can now access electricity and water services directly through ChatGPT

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Dubai residents can now manage electricity and water services simply by asking questions on ChatGPT, after Dubai Electricity and Water Authority (DEWA) expanded its customer support onto the AI platform.

DEWA says it is the first government utility in the world to provide services directly through an artificial intelligence system, moving beyond traditional websites and mobile apps.

Through ChatGPT, customers can:

  • Check and review bills
  • Access account details
  • Get billing support
  • Locate nearby EV Green Charger stations
  • Find Customer Happiness Centres, including opening hours and contact details

More services are expected to be added gradually.

DEWA’s Managing Director and CEO, Saeed Mohammed Al Tayer, said the initiative reflects a broader shift toward embedding services within global AI platforms to deliver faster, more intuitive and proactive customer experiences.

Officials confirmed the system operates within DEWA’s existing governance, privacy and security framework, with safeguards in place as additional features roll out.

The move supports Dubai’s wider strategy to position itself as a global hub for artificial intelligence and sustainable innovation, integrating AI across public services to enhance accessibility and efficiency.












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Ramadan in UAE: Ajman announces 100per cent remote work on Fridays 

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Under the directives of His Highness Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman, the Ajman Department of Human Resources has launched the “Ajman Ramadan with the Family” initiative, introducing 100 per cent remote work on Fridays for all government entities during the Holy Month.

The move supports the objectives of the UAE’s Year of Family, aiming to strengthen work-life balance, enhance employee wellbeing, and encourage stronger family connections during Ramadan.

As per the circular issued to government departments:

  • Monday to Thursday: 9am to 2.30pm
  • Friday: 9am to 12pm (fully remote)

The decision reflects the leadership’s focus on creating a flexible work environment that recognises the unique rhythm of Ramadan while maintaining institutional efficiency and productivity.

The department noted that the initiative aligns with the Ajman Government’s broader strategy to implement sustainable, flexible work policies that empower human capital and foster social cohesion.

The announcement places Ajman among the emirates actively tailoring working models during Ramadan to prioritise employee wellbeing and family engagement.

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