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Over 27,800 new member companies join Dubai Chamber of Commerce in 2021

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Over 27,800 new member companies joined the Dubai Chamber of Commerce in 2021, a 66.8 per cent increase compared to 2020. This brings the organisation’s total membership to over 287,000.

In 2021, the Dubai Chamber of Commerce saw the return on investment of its digital transformation over the years. The Chamber processed more than 704,400 e-transactions during the year. It also succeeded in fully digitising its core services by 100 per cent, which enabled it to serve its members and customers remotely and efficiently.

The Chamber also achieved its goal of becoming 100 per cent paperless by the end of 2021, representing an important milestone in its digital transformation mission.

The value of exports and re-exports of Dubai Chamber of Commerce members amounted to Dh227 billion, and a total of 669,922 certificates of origin were issued by the organisation last year. Meanwhile, 4,495 ATA Carnets worth Dh4.5 billion were issued and received by the Chamber. The ATA Carnet system is managed by the Dubai Chamber of Commerce in cooperation with Dubai Customs, facilitating the temporary entry of imports to Dubai.

Dubai Chamber reviewed 52 draft local and federal laws and ministerial decisions during 2021 to ensure a favourable business environment. The organisation’s Legal Services department received 200 mediation cases, of which 175 were virtual mediation cases, while 66 cases were settled amicably.

Dubai Chamber continued exploring business opportunities in promising markets worldwide as it received 2,983 visiting delegations and met with over 6,800 delegates from 73 countries in 2021. A total of 85 business networking events were organised, attended by 15,000 businesspeople.

The Chamber’s 11 representative offices in Africa, Eurasia and Latin America held 2,398 virtual meetings with more than 4,052 investors interested in expanding its business network and activities to Dubai.

The Chamber’s external offices organised 39 virtual events, attended by 4,280 participants from around the world, and participated in 347 other events to promote Dubai as a global business hub, identify business opportunities, and build relationships with key stakeholders in promising markets.

Abdul Aziz Al Ghurair, chairman of Dubai Chambers, described 2021 as “an exceptional year for the business community in Dubai”.

He noted that the government’s effective measures and proactive policies put the emirate on a steady path of economic growth, with the biggest uptick in business activity felt within the tourism, hospitality, trade and retail sectors.

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Dubai Airports unveils smart gate pre-check for passengers

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Passengers travelling through Dubai International Airport (DXB) can now check if they’re eligible to use Smart Gates before reaching passport control.

Dubai Airports has introduced the new Smart Gates Pre-Eligibility Verification service in partnership with the General Directorate of Identity and Foreigners Affairs (GDRFA) to make immigration faster and reduce waiting times.

How it works

Travellers can instantly verify their Smart Gate eligibility through the Pocket Flights platform or by scanning QR codes placed across airport terminals and boarding gates.

The service lets passengers know in advance whether they can use the automated passport gates, helping them avoid uncertainty at immigration.

Faster airport experience

Dubai Airports says the new feature is part of its ongoing efforts to streamline passenger journeys and improve the overall airport experience.

By allowing travellers to confirm eligibility before reaching passport control, the airport aims to speed up immigration processing and make travel through DXB more seamless for millions of passengers each year.

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Dubai’s Team ORBIT makes history as first UAE team to win global first tech challenge event

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A Dubai-based robotics team has become the first from the UAE to win an international FIRST Tech Challenge (FTC) Premier Event, marking a major milestone for the country’s growing STEM and robotics ecosystem.

Team ORBIT secured a historic double victory at the FTC İstanbul Premier Event, held in Türkiye from June 26 to 28, winning both the Valens Division Winning Alliance title and the prestigious Overall Event Winning Alliance championship against 77 of the world’s top robotics teams.

The achievement is particularly notable as Team ORBIT was formed just six months ago. After qualifying through the UAE National Championship, the rookie team travelled to Istanbul and outperformed some of the world’s most established robotics programmes.

“This is a historic moment not only for Team ORBIT but for the UAE robotics community as a whole,” said Banson Thomas, Chief Mentor of Team ORBIT.

“For a rookie team to achieve this on an international stage is a testament to the dedication, talent and determination of our students. We hope this success inspires more young people across the UAE to pursue robotics and innovation.”

The Dubai team

The team comprised students from schools across Dubai, reflecting the emirate’s diverse education landscape. Members included Abhiram Krishna (Al Saad Indian School), Arav Bahuguna (Jumeirah College), Aaron Jain (Dubai International Academy Al Barsha), Amra Marikkar (The Apple International School), Aryan Goyal (Dubai International Academy Emirates Hills), Daniel Bource (Lycée Français International Georges Pompidou), Sai Murugappan (Gulf Modern Academy), Hriday Navin (GEMS Modern Academy), Omar Nabil Lahir (GEMS Modern Academy), Sana Kaushik (Pristine Private School Dubai), Aarav Dewan (Dubai International Academy Emirates Hills) and Chanukya Teketi (Pearl Wisdom School Dubai).

Throughout the competition, ORBIT impressed judges and competitors alike with its engineering design, strategic gameplay and teamwork, delivering consistently strong performances in both the qualification and elimination rounds.

The FTC İstanbul Premier Event is regarded as one of the most competitive competitions on the global FIRST Tech Challenge calendar, bringing together leading teams that have advanced through national and regional championships.

“The UAE has built a strong foundation for STEM education and innovation,” said Ali Abdurahman, Head Coach of Team ORBIT.

“This achievement reflects the opportunities available to young talent in the country and demonstrates that UAE students can compete with the very best in the world.”

The victory was the culmination of months of hard work.

“Six months ago, this team was just an idea. Today, we have created history for the UAE. Our resilience, teamwork and commitment have been extraordinary, and we believe this is only the beginning of an exciting journey ahead,” said the team captain.

The victory marks the first time a UAE team has won an FTC Premier Event, underscoring the country’s growing investment in science, technology, engineering and mathematics (STEM) education and its ambition to develop the next generation of innovators.

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Behind the UAE’s crackdown of food institutions: What it takes for a restaurant to get named, fined or closed

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Very recently, the Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) ordered the temporary administrative closure of Noble Catering Services in the Al Dhafra Region after identifying repeated food safety violations. The authority said it posed a risk to public health. The establishment was found to be in breach of laws concerning food, as well as related food safety regulations.

The closure is the latest in a growing series of enforcement actions taken against restaurants, catering companies and other food establishments across the UAE. In recent months, authorities have increasingly announced temporary closures, administrative fines and other penalties against businesses found to have committed serious or repeated food safety violations.

While such actions may give the impression that regulators are responding to a surge in unsafe food practices, the trend reflects something broader: A shift towards more transparent, risk-based inspections and stricter controls on a rapidly expanding hospitality sector. 

Rather than signalling a widespread decline in food safety standards, officials say the public disclosure of enforcement actions is intended to protect residents, encourage compliance and strengthen confidence in the country’s food regulatory system.

The recent closures are not evidence of a sudden deterioration in food safety. Rather, they reflect a shift in how regulators enforce compliance and communicate risks to the public.

Naming and shaming

For years, restaurant inspections largely took place behind the scenes, with operators typically given opportunities to rectify shortcomings before facing stronger penalties. Today, however, authorities are increasingly making decisions public, naming businesses that fail to address repeated violations or are found to pose an immediate risk to public health. The change marks a new phase in the UAE’s food safety strategy, one where public accountability is becoming as important as regulatory compliance.

For example, in Abu Dhabi, ADAFSA took action against Amina Restaurant, citing serious food safety violations that threatened public health and repeated non-compliance despite previous warnings. Similarly, Index Restaurant in Mussafah Industrial Area was ordered to close after inspectors found repeated breaches of food safety regulations and determined that the establishment had failed to implement the corrective measures required following earlier inspections.

Beyond these individual cases, authorities have temporarily closed several cafeterias, cafés, butcheries and snack shops across Abu Dhabi and Al Ain. 

The violations commonly cited include poor hygiene standards, unsafe food handling practices, improper storage of food at required temperatures and repeated failures to comply with food safety regulations despite receiving notices from inspectors.

A pattern, not isolated cases

Enforcement actions have recently affected a variety of businesses, from neighbourhood cafeterias and shawarma outlets to full-service restaurants and butcheries.

Authorities have cited establishments for violations including:

  • Poor kitchen hygiene
  • Pest infestations
  • Improper food storage temperatures
  • Cross-contamination between raw and cooked foods
  • Expired or spoiled ingredients
  • Failure to maintain cleaning records
  • Employees not following food safety protocols
  • Ignoring previous inspection notices

In many cases, authorities specifically stated that closures followed repeated violations and the failure to implement corrective measures after multiple inspections, rather than a single offence.

Is this a widespread crackdown?

In Abu Dhabi, yes. ADAFSA reported that:

  • 69 food establishments were closed over 18 months.
  • 55 closures occurred during 2025.
  • 14 additional closures occurred during the first part of 2026.
  • The authority also received more than 7,000 consumer complaints over that period, which helps guide inspections.

Closure is usually the last step

Food businesses generally move through several stages before being ordered to close.

The process typically includes:

  1. Routine inspection
  2. Identification of violations
  3. Warning or improvement notice
  4. Follow-up inspection
  5. Administrative fine
  6. Temporary closure if violations continue or public health is at immediate risk

Only where inspectors believe there is a direct threat to consumers can authorities immediately suspend operations.

Officials consistently emphasise that closures are designed to remove health risks—not to punish businesses.

Why now?

Several developments have converged.

1. Greater transparency

Perhaps the biggest change is that authorities are increasingly making enforcement public.

Instead of quietly issuing closure orders, agencies now publish the names of restaurants, photographs of premises and the reasons for action.

This serves several purposes:

  • Informing consumers
  • Encouraging industry-wide compliance
  • Deterring repeat offenders
  • Demonstrating regulatory accountability

The message is clear: food safety is becoming a matter of public record.

2. Post-pandemic food safety expectations

Covid-19 permanently changed expectations around hygiene.

Consumers today pay much closer attention to:

  • Cleanliness
  • Food handling
  • Kitchen practices
  • Employee hygiene

Governments have responded by strengthening inspection regimes and increasing monitoring of food establishments.

While today’s closures are not directly linked to COVID-19, the pandemic accelerated the emphasis on public health oversight.

3. Growing hospitality sector

The UAE’s restaurant market has expanded rapidly.

Every year, hundreds of new:

  • Restaurants
  • Cafes
  • Cloud kitchens
  • Bakeries
  • Catering companies

enter the market.

More businesses inevitably mean:

  • More inspections
  • More complaints
  • Greater variation in compliance standards

Regulators have therefore adopted more risk-based inspection systems.

4. Risk-based enforcement

Modern inspection programmes no longer inspect every business equally. Authorities instead prioritise establishments based on factors such as:

  • Previous inspection history
  • Number of customer complaints
  • Type of food served
  • Volume of customers
  • Potential public health risk

Businesses with strong compliance records may be inspected less frequently, while repeat offenders receive closer scrutiny.

This allows inspectors to focus resources where risks are greatest.

Safety for diners

For diners, increased transparency provides greater confidence in the food system.

Public disclosure enables consumers to make informed choices while reassuring them that authorities are actively monitoring food businesses.

Importantly, officials stress that the overwhelming majority of licensed restaurants comply with food safety regulations. The establishments that are publicly named represent a relatively small proportion of the UAE’s extensive hospitality industry.

Authorities receive thousands of complaints every year from residents.

Common complaints include:

  • Food poisoning
  • Unclean premises
  • Foreign objects in food
  • Spoiled food
  • Poor employee hygiene

Complaint data increasingly influences inspection priorities.

If multiple customers report similar issues about one establishment, inspectors may conduct unannounced visits.

Abu Dhabi leads public enforcement trend

Abu Dhabi has become the most visible example of this new approach.

The Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) regularly publishes administrative closure decisions, explaining that the affected establishments posed risks to public health and had failed to correct violations despite repeated notices.

The authority has also introduced the Zadna Rating system, which provides consumers with a visible indication of a restaurant’s food safety performance, encouraging operators to compete on hygiene as well as food quality.

The Dubai approach

Dubai Municipality has long operated one of the region’s most sophisticated food inspection systems.

Rather than frequently announcing closures, Dubai has traditionally focused on:

  • Regular inspections
  • Food safety ratings
  • Improvement notices
  • Administrative penalties

Only significant violations or repeated failures generally become public.

The overall objective remains the same: prevention rather than punishment.

The recent closures should not be viewed simply as a crackdown on restaurants.

They represent the evolution of food regulation in a country positioning itself as a global tourism and hospitality destination. As the UAE attracts more international visitors, hosts major global events and expands its culinary sector, maintaining high food safety standards becomes both a public health necessity and an economic priority.

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