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Saudi Arabia Showcases Strategic Tourism at IHIF Asia

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Saudi Arabia is rapidly establishing itself as a global leader in tourism, with the Kingdom’s remarkable achievements in 2023 setting a new benchmark for the industry. This progress was on full display at the IHIF Asia International Hospitality Investment Forum in Hong Kong, where the Saudi Ministry of Tourism highlighted the vast potential for international investors to capitalize on the Kingdom’s rapidly expanding and diverse tourism sector.

Saudi Arabia’s strategic location at the crossroads of three continents and its strong economic ties with Asia underscore its potential as a global tourism hub. In 2023, the Kingdom welcomed over 20.9 million tourists from Asia, who collectively spent $25.7 billion. This significant influx highlights the increasing confidence Asian markets have in Saudi Arabia’s tourism potential and the lucrative opportunities it presents for investors. The Kingdom’s appeal to Asian travelers is further evidenced by the substantial growth in tourism receipts, reflecting the strong demand for Saudi Arabia as a diverse and culturally rich destination.

To capitalize on this momentum, the Kingdom has introduced the Tourism Investment Enablers Program (TIEP), with the Hospitality Investment Enablers (HIE) initiative serving as a cornerstone. HIE is designed to significantly boost accommodation capacity in key tourism areas, driving private investments up to $ 11 billion and increasing the annual GDP by $4.3 billion by 2030. The initiative also aims to create 120,000 new jobs, supporting Saudi Arabia’s broader economic diversification goals. Key incentives include corporate tax exemptions, VAT reductions, and access to government-owned land under favorable terms, making it easier and more cost-effective for investors to enter the market.

A highlight of Saudi Arabia’s participation at IHIF Asia was the panel discussion titled “Invest, Enable, Prosper: Empowering Tourism Destinations.” This fireside chat, led by Mr. Tareq Al-Shaghrood, General Manager of Investment Planning & Attraction at the Saudi Ministry of Tourism, explored the Kingdom’s strategic approach to developing a world-class, diverse tourism ecosystem. “Saudi Arabia’s commitment to creating a wide array of tourism experiences—from cultural heritage and adventure tourism to luxury and eco-tourism—is underpinned by a robust framework of incentives and support for investors. Our vision is to enable and empower those who join us in this transformative journey, ensuring prosperity for all stakeholders,” Al-Shaghrood stated.

Saudi Arabia’s international tourism performance in 2023 was impressive, ranking 14th globally in international arrivals—an improvement of 11 positions since 2019. The Kingdom also ranked 12th globally in international tourism receipts, moving up 15 positions compared to 2019. According to the UN Tourism Barometer (May 2024), Saudi Arabia ranked first among the best-performing large tourism destinations in terms of the growth rate of international arrivals and tourism receipts compared to pre-pandemic levels.

As Saudi Arabia continues its ascent as a leading tourism destination, the Kingdom invites investors worldwide to seize the opportunity to be part of this extraordinary transformation. With its robust infrastructure, strategic location, and unwavering commitment to sustainable growth, Saudi Arabia offers unmatched prospects for those looking to invest in a rapidly evolving and highly rewarding market.

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UAE launches free Fazaa discount membership for resident families: Who can apply and what you get

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Resident families in the UAE can now apply for a free Fazaa discount membership as part of the country’s “Year of the Family 2026” initiative.

The programme, launched by Fazaa in collaboration with the Ministry of Family, aims to support family stability, strengthen social cohesion, and improve the quality of life for residents living in the UAE.

Here’s what you need to know:

Who can apply?

Resident families in the UAE are eligible if:

  • They live in the UAE
  • They have at least one son or daughter

The membership will remain valid throughout the Year of the Family 2026 and will expire at the end of the year.

What benefits do families get?

Members will gain access to a wide network of discounts and services, including:

  • Discounts at more than 34,000 retail outlets in the UAE and internationally
  • Offers on over 28,000 food and consumer products through Fazaa stores
  • Travel and accommodation deals at more than 500,000 hotels worldwide through the Fazaa Places service
  • Up to 70% discounts on entertainment and activity tickets through the Fazaa mobile app
  • Exclusive offers on various products and services

How to register

Families can apply online through the official Fazaa website.

Once approved, applicants can activate their digital membership cards, which can then be used to access discounts and services.

A dedicated support team has also been assigned to help residents with registration and activation.

Why is the initiative being launched?

The programme is part of the UAE’s Year of the Family 2026, which focuses on strengthening the role of families in society and promoting values of cooperation, stability, and community well-being.

Officials say the initiative also recognises the contributions of resident families who live and work in the UAE and play a role in the country’s growth and development.


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Dubai’s new grievance committee for government employees: What it means

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Dubai has introduced a new system that allows government employees to formally challenge certain workplace decisions, following a decree issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

The new framework, established under Decree No. (5) of 2026, creates a Central Grievances Committee that will review complaints from Dubai government staff regarding administrative decisions affecting their jobs.

What is the new committee?

The Central Grievances Committee is a body created to review appeals from government employees who believe an administrative decision affecting them was unfair or improperly handled.

A separate Grievance Adjudication Committee will examine the appeals and issue final decisions.

Who will be on the committee?

The committee will include:

  • A chairman and deputy chairman
  • Members with legal and human resources expertise
  • Representatives from:
    • The General Secretariat of the Executive Council
    • The Supreme Legislative Committee
    • The Dubai Government Human Resources Department

Members will be appointed by the chairman of Dubai’s Executive Council.

What decisions can employees challenge?

Employees may submit grievances against final administrative decisions affecting:

  • Their employment or legal status
  • Job roles
  • Working conditions

On what grounds can a complaint be filed?

Appeals can be made if an employee believes a decision involved:

  • Misapplication of the law
  • Failure to follow required procedures
  • Abuse of authority
  • Excessive disciplinary action
  • Lack of proper justification

How long do employees have to file a grievance?

Employees must submit their complaint within 14 working days after receiving written notice of the decision. Late submissions may still be accepted if there is a valid reason.

When can a complaint be rejected?

The committee may reject grievances if:

  • The issue falls outside its jurisdiction
  • The complaint is filed after the deadline
  • The matter has already been decided by the courts
  • The employee has no legal interest in the case

Are the committee’s decisions final?

Decisions issued by the Grievance Adjudication Committee will be final and binding on government entities. However, employees still retain the right to challenge decisions through the courts.

What else does the decree change?

The new decree replaces Executive Council Resolution No. (41) of 2015, which previously governed the grievances process for Dubai government employees.

The law will take effect once it is published in the Official Gazette.

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Dubai announces free parking, extended metro, tram, and bus timings for Eid Al Fitr

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Dubai’s Roads and Transport Authority (RTA) has announced extended operating hours for metro, tram, and bus services during the Eid Al Fitr holiday, along with free public parking for the first three days of the celebration.

Dubai Metro’s Red and Green Lines will run from 5:00am to 1:00am the following day between March 18 and 21, while services on Sunday, March 22, will operate from 8:00am until 1:00am.

Dubai Tram services will operate from 6:00am to 1:00am from Wednesday to Saturday, and from 9:00am to 1:00am on Sunday.

Some changes will also apply to intercity bus services. Route E100, which usually runs between Al Ghubaiba Bus Station and Abu Dhabi, will be suspended from the afternoon of March 18 until March 22. Passengers travelling to Abu Dhabi during this period are advised to use Route E101 from Ibn Battuta Bus Station instead. Meanwhile, Route E102, operating between Al Jafiliya Bus Station and Musaffah, will continue running from March 19 to 22.

The RTA advised commuters to check the S’hail mobile app for updated schedules covering Dubai Bus and marine transport services, including water taxis, ferries, and abras.

Public parking across Dubai will be free from the first day of Eid until the end of the third day, although multi-storey parking facilities will remain chargeable. Normal parking fees will resume from the fourth day of Eid.

Several RTA service centres will also close during the holiday. Vehicle technical inspection centres and Customer Happiness Centres will be shut from March 19 to 22, while some smart customer centres and the Umm Ramool centre will remain open 24 hours. Services are expected to resume on Sunday, depending on the length of Ramadan.


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