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SurveySparrow expands footprint in MENA region with regional office and State-of-the-art Data Center

SurveySparrow, has announced further expansion of its operations in the Middle East and North Africa (MENA) region by opening a state-of-the-art data center in the UAE and a regional office in Dubai Silicon Oasis. This strategic move underscores SurveySparrow’s commitment to serving clients with unparalleled, localized service in the buoyant MENA market.

The cutting-edge data center highlights SurveySparrow’s dedication to data security. The company firmly believes in ensuring that customer data remains safe and secure, a top priority in today’s digital landscape.

Shihab Muhammed, Founder and CEO of SurveySparrow said, “We are thrilled to embark on this new journey in the MENA market. This region is a dynamic hub of innovation, culture, and growth. Dubai is a gateway to the MENA and GCC region, which has some of the best global brands such as Emirates, and Etisalat and prominent banks like Mashreq. With our expertise in crafting highly engaging feedback surveys and delivering better completion rates, we look forward to helping businesses in the region connect with their audiences in meaningful ways.”

Aldrin Kenneth, an industry veteran with over two decades of experience in the GCC region, has joined SurveySparrow as the Director of the Middle East and Africa division. His expertise is expected to accelerate the company’s growth trajectory in this promising market.

Aldrin Kenneth, Director of Middle East and Africa, SurveySparrow said, “I’m determined to establish SurveySparrow as a leader in innovative customer experience solutions and the voice of customer segment in the GCC market. SurveySparrow’s commitment to creating engaging and conversational surveys resonates with my belief in the power of personalized interactions. I’m excited to contribute my expertise to provide a distinctive insight into customer expectations and challenges.”

SurveySparrow’s expansion plans in the MENA region include offering multilingual surveys with Arabic support to enable brands to communicate effectively in specific customer languages. The company’s capabilities cater to various industries, such as retail, hospitality, healthcare, and automobiles, among others. Some of the notable clients include Dubai Tourism, Neom, Shurooq, Majid Al Futtaim (MAF), and Eros Group. As a prominent thought leader in experience management, SurveySparrow will host a premium event titled RefineCX where eminent CX leaders will engage and share their industry expertise and future outlook on October 17, 2023, at Hotel Taj, Business Bay, Dubai.

SurveySparrow’s unique approach to surveys, with the help of a conversational UI, has reimagined the feedback collection process. Shihab Muhammed had earlier stated that the shift toward personalized communication inspired the creation of conversational surveys. This approach adds a human touch, enhances engagement, and boosts response rates, ultimately ensuring that customers feel heard.

The platform’s mobile-first design and customizable domain names for branding purposes have played a significant role in achieving higher completion rates and more effective feedback collection. SurveySparrow has consistently delivered response rates exceeding 40%, far surpassing the industry average of 15%, and sometimes even reaching an impressive 80-90%.

The platform’s key features include AI-generated surveys, an extensive library of over 900 survey templates, white-labeling options, WhatsApp integration for distribution and feedback collection, ticket management for issue resolution, and reputation management for cross-platform brand reviews. These help brands enhance customer experiences across every touch point.

SurveySparrow’s journey has been supported by a significant seed funding round of $1.4 million from Prime Venture Partners, which has accelerated its product and technology development. Shihab’s personal investment has further fueled its growth, leading to innovative solutions in the realm of experience management.

The experience management software market is poised for significant growth, with a projected worth of 52.54 billion USD by 2030 and a remarkable CAGR of 16.6%. SurveySparrow is a pioneer in this market, offering innovative solutions tailored to meet evolving business needs.

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UAE fuel prices for June announced: Petrol edges closer to Dh4 a litre

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The UAE announced revised fuel prices for June 2026, with motorists set to pay significantly more for petrol while diesel costs decline compared to the previous month.

The latest adjustment is particularly notable as it marks the country’s first monthly fuel pricing update since formally leaving both OPEC and OPEC+ earlier this year.

Beginning June 1, Super 98 petrol will be priced at Dh3.95 per litre, up from Dh3.66 in May. Special 95 will rise to Dh3.83 per litre from Dh3.55, while E-Plus 91 will increase from Dh3.48 to Dh3.76 per litre.

In contrast, diesel users will benefit from a reduction, with prices falling from Dh4.69 per litre in May to Dh4.33 in June.

The latest increase extends a three-month upward trend in petrol prices, reflecting ongoing volatility in global energy markets and fluctuations in crude oil prices.

Impact on residents

For households across the UAE, fuel price movements remain a key economic indicator, influencing transportation costs, daily commuting expenses and overall household budgets. Rising petrol prices can have a noticeable impact on monthly spending, particularly for residents who rely heavily on private vehicles.

The June pricing announcement comes just weeks after the UAE officially ended its six-decade membership in OPEC and OPEC+, a move that took effect on May 1, 2026.

The revised prices will come into effect from June1, 2026.

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CBSE announces new date for answer sheet verification portal

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The Central Board of Secondary Education (CBSE) has postponed the launch of its online portal for verification, photocopy requests and re-evaluation of answer sheets related to the 2026 board examinations.

The board announced that the Post-Result Activities portal will now go live on June 1 instead of the previously expected schedule.

According to CBSE, the delay is intended to ensure a smoother and more transparent experience for students applying for post-result services following the declaration of board exam results.

In an official statement, the education board said the additional preparation time would help strengthen evaluation protocols and minimise technical issues during the application process.

CBSE added that the revised timeline is aimed at maintaining accuracy and ensuring the system operates efficiently for lakhs of students expected to access the portal for answer book verification and re-evaluation requests.

Students seeking assistance or clarification regarding the process can contact the CBSE Tele-Counselling Helpline or submit queries through the board’s official support email.

The post-result services allow students to apply for answer sheet verification, obtain photocopies of evaluated answer books and request re-evaluation of specific responses after board results are announced.

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Norway Chess 2026: Magnus Carlsen defeats world champion Gukesh in crucial clash

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Round 4 of Norway Chess 2026 produced another dramatic day of elite competition in Oslo, with Magnus Carlsen claiming a crucial victory over reigning world champion Gukesh Dommaraju in the marquee matchup of the day.

Playing with the black pieces, Carlsen navigated a tense, strategically rich encounter before gradually taking control in the middlegame. Although the position remained balanced for long stretches, mounting pressure and severe time trouble eventually pushed Gukesh into inaccuracies that allowed the Norwegian star to convert his advantage into a full classical win.

The victory marks an important turnaround for Carlsen after a difficult opening phase of the tournament and significantly improves his standing before the home crowd.

Tournament leader Alireza Firouzja was held to a classical draw by Wesley So following a cautious positional battle in which neither player managed to create decisive winning chances. Wesley So later secured victory in the Armageddon tiebreak, earning the additional points.

In another closely fought encounter, Vincent Keymer and Praggnanandhaa Rameshbabu shared the points after a balanced contest featuring opportunities for both players. Praggnanandhaa later triumphed in Armageddon to collect the bonus points.

Despite the Armageddon loss, Firouzja remains at the top of the standings after four rounds, while Carlsen’s classical victory has reignited his challenge near the top of the leaderboard.

The women’s section of the tournament also delivered another intense round, with all three classical games ending in draws before being decided in Armageddon playoffs.

Humpy Koneru and Zhu Jiner fought a tense encounter that remained level throughout, before Zhu Jiner emerged victorious in the Armageddon decider.

Defending women’s world champion Ju Wenjun managed to hold a difficult position against tournament leader Bibisara Assaubayeva in classical play. Assaubayeva later won the Armageddon game to strengthen her lead in the standings.

Meanwhile, Divya Deshmukh pushed strongly for victory against Anna Muzychuk during a complex middlegame battle, but Muzychuk defended resiliently before going on to win the Armageddon tiebreak.

After four rounds, Assaubayeva continues to lead Norway Chess Women, with Muzychuk, Divya and Zhu Jiner remaining firmly in contention as the tournament heads deeper into its decisive stages.

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