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35th World AI Show ends with achievers honoured in Dubai

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Dubai, May 26, 2022:
The two-day 35th global edition of World AI Show & Awards, the longest running AI series, organized by Trecon, closed on a high note with the inaugural World AI Awards to recognise contributions in various fields on Thursday.

Held under the patronage of the Private Office of Sheikh Saeed Bin Ahmed Al Maktoum, a member of the royal family of Dubai, the World AI Show and Awards brought together the most powerful voices in the global AI and RPA space.

The second day of the World AI Show kick-started with a panel discussion on Women in AI. The confluence of global AI women leaders equivocally stressed the significance for women to prove their worth and get recognition on merit. There was a broader representation of views with panelists from the UAE, Germany, and Oman on stage.

James Connolly, the regional director of DarkTrace, spoke about using artificial intelligence to surgically respond to fast and furious attacks and the threat landscape in 2022.

Padam Kafle, the Aster Hospitals head of IT and Automation, touched on the growth in enterprise adoption of the 5G network. Kafle took the award for best project implementation under the best AI use-case award in the private sector on behalf of Aster.

Other sessions included topics such as ethical uses of AI, ways for successful rapid implementation, trends, and scaling the adoption of AI to deliver business outcomes.

A special award was handed out to Eng Fahad A Alhamed, the Founder and Chairman of the Saudi Cloud Computing Association, who was given the AI Visionary of the Year award.

Emirates NBD Bank had three innovations shortlisted in the banking category and the team representing faced some nervous moments before knowing that it was the model they created for ensuring compliance with financial regulations using a quantitative scoring system with scorecards to identify bottlenecks.

In addition, they have created a call center analytics that uses AI to predict consumer behavior, as well as a Multiplier effect that gives the next-best action and personalization for a better banking experience.

With his ENBD colleagues, Sachin Chandna received the best AI use case award private sector in the banking segment along with his head of customer intelligence who received the AI proponent of the year award in the private sector as well.

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The inaugural World AI Awards winners pose with the jury members at the Jumeirah Emirates Towers in Dubai. Photo by Trescon

Startup World Cup

The opening day saw the UAE finalist being spotted for the Startup World Cup. Affinsys, a startup running AI solutions for banks, telecom and insurance companies, won after the jury took a live decision based on final pitches from the top contenders and voted for UAE’s representation among 60-plus countries from where the World Cup winner will receive $1 million funding.

The inaugural edition of the World AI Awards was hosted in top glory with many AI visionaries and true flag bearers of the MENA region receiving the award for their contribution in the field of artificial intelligence.

“Dubai has always welcomed talent and we always looking to create a better future, so it was only natural for us to be associated with this event,” said Hisham Al Gurg, CEO at the Private Office. “AI is the future and it is nice to see so many experts and leading companies at World AI Show & Awards.”

Winners of World AI Awards:

Best AI use-case in Private Sector:
Healthcare – Aliasgar Bohari, Zulekha Hospital
Education – Shameed Sait, GEMS Education
Banking – Sachin Chandna, Emirates NBD
Financial Services – Saurav Suman, The Family Office
Manufacturing – Wissam Al Adany, ADES Arabia Holding
Retail – Mustafa Hussein, IKEA, Saudi Arabia
Best Project Implementation – Padam Kafle, Aster Hospitals

Best AI use-case in Public Sector:
Healthcare – Dr Maryam Alsharaf, Emirates Health Services
Best Project Implementation – Dr Maryam Alsharaf, Emirates Health Services
Education – Saud Aldajah, Higher Colleges of Technology
Energy & Utilities – Awad El-Sidiq, Adnoc Distribution

Others
Best Young Role Model – Maya Hiba, Al Ramz Corporation
Best Value Chain – Raman Nathani, Rafed Pure Health
Most Popular Proponent of the Year – Sachin Chandna, Emirates NBD Bank
Visionary of the Year – Fahad Alhamed, Saudi Cloud Computing Association chairman

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UAE launches free Fazaa discount membership for resident families: Who can apply and what you get

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Resident families in the UAE can now apply for a free Fazaa discount membership as part of the country’s “Year of the Family 2026” initiative.

The programme, launched by Fazaa in collaboration with the Ministry of Family, aims to support family stability, strengthen social cohesion, and improve the quality of life for residents living in the UAE.

Here’s what you need to know:

Who can apply?

Resident families in the UAE are eligible if:

  • They live in the UAE
  • They have at least one son or daughter

The membership will remain valid throughout the Year of the Family 2026 and will expire at the end of the year.

What benefits do families get?

Members will gain access to a wide network of discounts and services, including:

  • Discounts at more than 34,000 retail outlets in the UAE and internationally
  • Offers on over 28,000 food and consumer products through Fazaa stores
  • Travel and accommodation deals at more than 500,000 hotels worldwide through the Fazaa Places service
  • Up to 70% discounts on entertainment and activity tickets through the Fazaa mobile app
  • Exclusive offers on various products and services

How to register

Families can apply online through the official Fazaa website.

Once approved, applicants can activate their digital membership cards, which can then be used to access discounts and services.

A dedicated support team has also been assigned to help residents with registration and activation.

Why is the initiative being launched?

The programme is part of the UAE’s Year of the Family 2026, which focuses on strengthening the role of families in society and promoting values of cooperation, stability, and community well-being.

Officials say the initiative also recognises the contributions of resident families who live and work in the UAE and play a role in the country’s growth and development.


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Dubai’s new grievance committee for government employees: What it means

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Dubai has introduced a new system that allows government employees to formally challenge certain workplace decisions, following a decree issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

The new framework, established under Decree No. (5) of 2026, creates a Central Grievances Committee that will review complaints from Dubai government staff regarding administrative decisions affecting their jobs.

What is the new committee?

The Central Grievances Committee is a body created to review appeals from government employees who believe an administrative decision affecting them was unfair or improperly handled.

A separate Grievance Adjudication Committee will examine the appeals and issue final decisions.

Who will be on the committee?

The committee will include:

  • A chairman and deputy chairman
  • Members with legal and human resources expertise
  • Representatives from:
    • The General Secretariat of the Executive Council
    • The Supreme Legislative Committee
    • The Dubai Government Human Resources Department

Members will be appointed by the chairman of Dubai’s Executive Council.

What decisions can employees challenge?

Employees may submit grievances against final administrative decisions affecting:

  • Their employment or legal status
  • Job roles
  • Working conditions

On what grounds can a complaint be filed?

Appeals can be made if an employee believes a decision involved:

  • Misapplication of the law
  • Failure to follow required procedures
  • Abuse of authority
  • Excessive disciplinary action
  • Lack of proper justification

How long do employees have to file a grievance?

Employees must submit their complaint within 14 working days after receiving written notice of the decision. Late submissions may still be accepted if there is a valid reason.

When can a complaint be rejected?

The committee may reject grievances if:

  • The issue falls outside its jurisdiction
  • The complaint is filed after the deadline
  • The matter has already been decided by the courts
  • The employee has no legal interest in the case

Are the committee’s decisions final?

Decisions issued by the Grievance Adjudication Committee will be final and binding on government entities. However, employees still retain the right to challenge decisions through the courts.

What else does the decree change?

The new decree replaces Executive Council Resolution No. (41) of 2015, which previously governed the grievances process for Dubai government employees.

The law will take effect once it is published in the Official Gazette.

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Dubai announces free parking, extended metro, tram, and bus timings for Eid Al Fitr

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Dubai’s Roads and Transport Authority (RTA) has announced extended operating hours for metro, tram, and bus services during the Eid Al Fitr holiday, along with free public parking for the first three days of the celebration.

Dubai Metro’s Red and Green Lines will run from 5:00am to 1:00am the following day between March 18 and 21, while services on Sunday, March 22, will operate from 8:00am until 1:00am.

Dubai Tram services will operate from 6:00am to 1:00am from Wednesday to Saturday, and from 9:00am to 1:00am on Sunday.

Some changes will also apply to intercity bus services. Route E100, which usually runs between Al Ghubaiba Bus Station and Abu Dhabi, will be suspended from the afternoon of March 18 until March 22. Passengers travelling to Abu Dhabi during this period are advised to use Route E101 from Ibn Battuta Bus Station instead. Meanwhile, Route E102, operating between Al Jafiliya Bus Station and Musaffah, will continue running from March 19 to 22.

The RTA advised commuters to check the S’hail mobile app for updated schedules covering Dubai Bus and marine transport services, including water taxis, ferries, and abras.

Public parking across Dubai will be free from the first day of Eid until the end of the third day, although multi-storey parking facilities will remain chargeable. Normal parking fees will resume from the fourth day of Eid.

Several RTA service centres will also close during the holiday. Vehicle technical inspection centres and Customer Happiness Centres will be shut from March 19 to 22, while some smart customer centres and the Umm Ramool centre will remain open 24 hours. Services are expected to resume on Sunday, depending on the length of Ramadan.


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