If you live in Discovery Gardens and you’ve seen parking permits being offered on WhatsApp groups or social media, Parkonic says don’t fall for it.
The parking operator has issued an advisory warning residents not to buy parking access through unofficial channels, including private sellers and community groups. According to Parkonic, all parking permits and memberships are non-transferable and must only be obtained through the official Parkonic app and channels.
That means any “extra permit” or “discounted parking” deal you see floating around online isn’t supported, and could actually land you with visitor parking charges instead.
Only use official app
Parkonic stressed that for peace of mind, residents should register, activate and manage parking exclusively through the Parkonic app. Unauthorised offers, even if they seem convenient, aren’t recognised by the system.
More time to register
There’s some good news, too. After residents reported login issues, system glitches and slow customer support, Parkonic has extended the registration deadline to January 19. Residents won’t be fined or penalised while these technical issues are being sorted.
Each residential unit with no dedicated parking is entitled to one free permit. If you have more than one car, you’ll need a paid subscription.
Pricing breaks down (VAT included):
- Standard vehicles: Dh945 per month or Dh2,625 quarterly
- Electric vehicles: Dh500 per month or Dh1,350 quarterly
- Visitor parking: Dh4 per hour (8am–5pm) and Dh6 per hour during peak times (5pm–12am).
- Ramadan parking: Peak hours run from 3pm to midnight.
Residents raise concerns
Some residents, especially those with second cars or living in buildings without basement parking, have voiced concerns over the cost. Parkonic says it’s reviewing feedback and forwarding concerns to relevant teams for consideration.
For now, the key takeaway is simple: If it’s not on the Parkonic app, don’t trust it.