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Dubai scam alert: Authority warns of fake QR code scams as cyber fraud attempts rise

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The Dubai Electronic Security Centre (DESC) has issued a warning over a growing number of scams involving fake QR codes, especially those sent through email.

According to the authority, cybercriminals are exploiting how quickly information spreads by sharing QR codes that appear to offer urgent updates or important services. However, scanning these codes can expose users to serious risks.

DESC explained that such QR codes may install malware on devices or redirect users to fake websites designed to steal personal and financial information.

How to protect your device

Residents are being urged to stay cautious by verifying the source of any email before scanning QR codes, avoiding suspicious messages, and never entering sensitive details on untrusted links.

To boost online safety, DESC also recommends using the RZAM app, which provides real-time alerts about unsafe websites and allows users to scan links before opening them.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

Crime

Why the UAE does not allow emergency lights on private cars

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Emergency warning lights and sirens are reserved for authorised vehicles such as ambulances, police patrols and civil defence units in the UAE.

While some motorists may see flashing lights as a way to move through traffic faster, using or installing them on a private vehicle without permission is a criminal offence that can lead to prison, hefty fines and the confiscation of the vehicle.

An Abu Dhabi court sentenced two men to six months in prison after one illegally used emergency warning lights on a private vehicle and the other supplied and installed the equipment without authorisation.

Here’s why the UAE takes the issue so seriously.

Emergency lights are only for authorised vehicles

Emergency warning systems are designed to help first responders reach incidents as quickly and safely as possible.

These include vehicles operated by:

  • Police
  • Ambulance services
  • Civil Defence
  • Other government emergency agencies

When road users see flashing lights or hear a siren, they are expected to give way immediately. If private vehicles were allowed to use the same equipment, it would undermine the credibility of genuine emergency responders.

Public safety can be endangered

Unauthorised use of emergency lights can create confusion on the roads.

Drivers may:

  • Move aside unnecessarily.
  • Brake suddenly.
  • Change lanes unexpectedly.
  • Mistake a private vehicle for an official emergency service.

This increases the risk of collisions and can disrupt the normal flow of traffic.

They can delay genuine emergency services

If motorists become unsure whether flashing lights belong to an authorised emergency vehicle, they may hesitate before giving way.

Even a few seconds of delay can make a difference when ambulances, police officers or firefighters are responding to life-threatening situations.

Selling or installing the equipment is also illegal

The law does not only apply to drivers.

Businesses and individuals who sell, supply or install emergency warning lights or sirens without the required approvals can also face criminal penalties.

Authorities have warned companies that they may be prosecuted if they provide such equipment for unauthorised use.

What are the penalties?

The penalties can be severe.

In a recent Abu Dhabi court case:

  • A driver was sentenced to six months in prison after using a private vehicle fitted with emergency warning lights.
  • The vehicle and emergency equipment were confiscated.
  • A company manager who supplied and installed the equipment was also sentenced to six months in prison, fined Dh100,000, and had related equipment confiscated.

The case followed an investigation by authorities after smart surveillance systems detected a vehicle using emergency lights without authorisation.

How violations are detected

The UAE uses advanced surveillance technology and traffic monitoring systems to identify vehicles using unauthorised emergency equipment.

If a violation is detected, authorities can trace the vehicle, investigate how the equipment was obtained and take legal action against both the driver and those involved in supplying or installing the systems.

The ban on emergency lights is designed to protect public safety and preserve the integrity of emergency services. By restricting their use to authorised vehicles, the UAE ensures that motorists respond immediately to genuine emergencies and that first responders can carry out their duties without unnecessary delays or confusion.

For motorists, the message is clear: installing or using emergency warning lights on a private vehicle without official approval is not only illegal, it can also carry serious legal and financial consequences.

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Crime

Dubai Police warns of fake consumer protection websites: How the scam works and how to stay safe

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Dubai Police has issued a fresh warning about online scams involving fake Consumer Protection websites designed to steal personal and banking information from unsuspecting victims.

According to the force’s Anti-Fraud Centre, scammers are creating websites that closely resemble official consumer protection platforms before tricking users into sharing sensitive information.

Here’s how the scam works and how you can protect yourself.

How does the scam work?

The fraud typically follows these steps:

Step 1: Victims visit a fake website

People searching online for Consumer Protection services may accidentally land on a fraudulent website that looks genuine.

The fake site asks users to enter:

  • Name
  • Email address
  • Phone number
  • Complaint details

Step 2: Scammers call pretending to help

Soon after submitting the information, victims receive a phone call from someone claiming to represent Consumer Protection.

Because the fraudsters already know the complaint details, the call appears convincing and trustworthy.

Step 3: Victims are asked to install remote access software

The caller then instructs the victim to download remote access software onto their phone or computer.

This software allows scammers to remotely view and control the victim’s device.

Step 4: Banking information is stolen

Victims are asked to log into their online banking account while the remote access software is active.

Fraudsters can then:

  • View banking credentials.
  • Capture passwords and security codes.
  • Transfer money.
  • Make unauthorised purchases.
  • Access other personal information stored on the device.

How can you protect yourself?

Dubai Police advises residents to:

  • Use only official Consumer Protection websites and government channels.
  • Never click on suspicious links.
  • Avoid downloading software requested by unknown callers.
  • Never share online banking credentials with anyone.
  • Verify the authenticity of websites before entering personal information.

What should you do if you receive a suspicious call?

If someone claiming to represent Consumer Protection asks you to:

  • Download an app.
  • Install remote access software.
  • Log into your bank account.
  • Share banking details.

End the call immediately.

Legitimate government authorities will never ask you to install software that gives them access to your device.

How do you report a scam?

Residents who encounter similar fraud attempts are encouraged to report them through:

  • Dubai Police’s e-Crime platform.
  • Dubai Police’s non-emergency number 901.

Reporting scams helps authorities investigate cybercriminals and prevent others from becoming victims.

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Business

UAE Central Bank fines foreign bank Dh1.82mn over consumer protection breach

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The Central Bank of the UAE (CBUAE) has imposed a Dh1.82 million financial penalty on a branch of a foreign bank operating in the country for violating consumer protection rules.

The regulator did not identify the bank involved.

Why was the bank fined?

According to the CBUAE, inspections found that the bank failed to issue a liability letter within the mandatory seven-day timeframe, breaching the central bank’s Market Conduct and Consumer Protection Regulations and Standards.

The penalty was imposed under Federal Decree-Law No. 6 of 2025, which governs the Central Bank, financial institutions and insurance activities.

What is a liability letter?

A liability letter is issued when a customer wants to transfer an existing loan or other financial obligations to another bank or apply for new financing elsewhere.

Banks are required to provide the document within seven days to ensure customers can switch lenders or complete financing arrangements without unnecessary delays.

CBUAE reinforces consumer protection

The central bank said the enforcement action reflects its commitment to ensuring banks comply with UAE laws and consumer protection regulations.

The regulator added that it will continue to monitor financial institutions to uphold transparency, integrity and high standards across the UAE’s banking sector.

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