Dubai Police has warned residents to stay alert against fake Hajj and Umrah campaigns circulating online ahead of the pilgrimage season.
The force’s Anti-Fraud Centre issued the warning as part of its ongoing ‘Be Aware of Fraud’ campaign, following a rise in fraudulent social media advertisements and fake travel offers targeting worshippers planning to perform Hajj or Umrah.
Fake offers and ‘guaranteed’ visas
According to Dubai Police, scammers are promoting fake pilgrimage packages through websites and social media platforms using:
- Deeply discounted prices
- Fake ‘guaranteed’ Hajj bookings
- False promises of urgent visas and permits
- Professional-looking websites and copied company logos
Victims are often asked to transfer advance payments to secure bookings, only for the fraudsters to disappear without providing any legitimate service.
Authorities said these types of scams typically increase in the weeks leading up to Hajj and Umrah, as residents search online for affordable travel deals and last-minute packages.
Fraudsters reportedly create fake accounts impersonating legitimate travel agencies and licensed operators to make their offers appear genuine.
Dubai Police urge residents to verify operators
Dubai Police stressed the importance of booking only through officially licensed and approved Hajj and Umrah operators authorised by the relevant authorities.
Residents are also warned against sharing personal or banking information with unknown entities online, regardless of how attractive the offers may seem.
Safety tips for residents
- Verify the travel agency’s licence and registration
- Avoid deals that seem unusually cheap
- Do not transfer money to personal bank accounts
- Double-check websites and social media pages
- Use official channels for Hajj and Umrah bookings