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Dubai company proves microcosm of World Cultural Diversity

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The UAE is a melting pot of cultures and the World Day for Cultural Diversity for Dialogue and Development fell on Sunday 21. Many organisations celebrated the occasion in the poster city of Dubai over the weekend while some opted to beat the Monday blues with the right excuse.

Data Direct Group, a leading business group in Dubai since 2002, chose to start early with lot of fun activities at their Deira headquarters. DDG’s core arm is digitally driven Business Process Outsourcing. With 26 nationalities working on ensuring good customer experiences, unity in diversity and cultural amalgamation comes naturally at the organisation.

“May 21 is a very important day for us,” said Rajiv Dalmia, the group founder and chairman. “Diversity of cultures is an extended requirement of the business, but it is also very vital to our ethos if we have to remain true to our values to enhance customer experience.” DD is also an equal opportunity employer to more than 580 employees with around 290 of them as females.

Data Direct has nearly 30 nationalities represented in a roster of around 580 employees. Pictures supplied

According to the Ministry of Foreign Affairs, there are more than 200 nationalities living in the UAE, with 10% Emiratis and an eclectic mix of expatriates. That is more than the member states registered with the United Nations at 195.

As a leading group handling the customers of many government and private companies, the DDG roster is an ideal microcosm of the varied and colourful mix of religions, race, ethnicity, caste or creed. “Many call centres in the UAE try to cater to the top nationalities by numbers among the population by keeping a dedicated option for customers to converse in the language of preference,” said Dalmia.

Data Direct keeps gender equality a priority just as being an equal opportunity employer.

“We also keep evolving and try to incorporate inclusion to the best extent possible, even if there is only so much you can do.”

Girish Ojha, the chief human resource officer, agrees. “While language can be a barrier at times, our instructions to the staff is to be understanding and try to reach out to them in all means possible. On a daily basis, with each call that tries to reach out to our clients through us, our employees are duty bound to make data available through any source of contact possible.”

One of the key members of Data Direct, on condition of anonymity, said: “I am a global citizen when I am here in the UAE. The charm of working in this country and at this workplace is that you get to learn so much about the world without travelling anywhere.”

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Dubai announces a Dh1 billion boost: Here’s how it could change your job, business, and daily life

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Big changes are coming to Dubai, and they could directly affect your wallet, job opportunities, and even living conditions.

At a key meeting led by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, the Executive Council of Dubai approved a range of major initiatives aimed at supporting residents, businesses, and workers across the emirate.

Boost for businesses and residents

Dubai is rolling out a Dh1 billion support package starting April 2026. The goal? To ease financial pressure.

What does that mean in real life:

  • Businesses can delay paying some government fees
  • Hotels get more time to pay tourism-related charges
  • Companies get longer deadlines for customs payments
  • Residency processes will be made simpler

Dubai’s economy is still growing strong

Dubai’s economy grew by 5.4% in 2025, showing steady progress. Officials have also updated how this growth is measured to give a clearer, more accurate picture of the economy.

Easier trade, especially for high-value goods

A new initiative by Dubai Customs will make it much easier to bring goods—especially expensive items like artwork—into Dubai.

  • No customs duties on certain art imports
  • Fewer restrictions and faster processes
  • High-tech tracking systems

This move is aimed at attracting global investors and collectors.

More support for local families

The new Dubai Empowerment Strategy, led by Community Development Authority, focuses on:

  • Creating job opportunities
  • Supporting small businesses and home ventures
  • Improving financial stability for families

Better living conditions for workers

A new plan will improve worker housing across Dubai:

  • 100% access to essential services by 2033
  • Strict health and safety standards for accommodations


Whether you’re an employee, business owner, or investor, these changes are designed to make life easier, boost opportunities, and keep Dubai’s growth on track.

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Business

UAE fuel prices surge for April: What the rise means for motorists and residents

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Fuel prices in the UAE have jumped sharply for April 2026, leaving drivers to rethink how they commute and manage daily expenses. Here’s a clear breakdown of what’s happening and how it affects you:

How big is the increase?

The latest revision by the UAE Fuel Price Committee marks one of the steepest monthly hikes in recent years:

  • Petrol prices are up 31% to 34%
  • Diesel has surged by over 72%

New rates (from April 1, 2026):

  • Super 98: Dh3.39/litre (up from Dh2.59)
  • Special 95: Dh3.28/litre (up from Dh2.48)
  • E-Plus: Dh3.20/litre (up from Dh2.40)
  • Diesel: Dh4.69/litre (up from Dh2.72)

Why are prices rising?

Fuel prices in the UAE have been deregulated since 2015, meaning they follow global oil markets rather than being fixed. Global oil prices have been rising ever since the war broke out on February 28.

  • Prices are adjusted monthly
  • Based on international crude and refined fuel costs
  • Benchmarks like Murban crude oil play a role

When global oil prices climb, local fuel costs follow.

How will motorists be affected?

Drivers are already preparing to adapt in several ways:

1. Higher daily commuting costs
Filling up a tank will now cost significantly more, especially for frequent drivers.

2. Changes in travel habits
Many motorists may:

  • Cut down on unnecessary trips
  • Combine errands
  • Plan routes more efficiently
  • Opt for EVs

3. Shift to alternatives
Expect a rise in:

  • Public transport use
  • Carpooling or ride-sharing
  • Remote work requests where possible

4. Increased cost of living
Higher diesel prices will push up:

  • Taxi fares
  • Home delivery charges
  • Goods transportation costs
  • Ride-hailing fares

This isn’t just about fuel pumps. The ripple effects will likely be felt across the economy, from groceries to logistics, as businesses pass on increased transport costs to consumers. The April fuel hike is a direct reflection of global oil trends, but for UAE motorists, it means immediate lifestyle adjustments and tighter monthly budgets.

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What Abu Dhabi’s new real estate rules mean for buyers, developers and investors

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Abu Dhabi has introduced a new set of regulations through the Department of Municipalities and Transport (DMT) to strengthen oversight of the property market and protect investor interests. Here’s a simple breakdown of what’s changing and why it matters.

What are these new decisions about?

The rules are part of updates to the emirate’s real estate law and aim to:

  • Improve transparency
  • Protect buyers’ money
  • Reduce disputes
  • Create a more investor-friendly market

They are being implemented with oversight from the Abu Dhabi Real Estate Centre.

Stricter rules for escrow accounts

Developers often use escrow accounts to fund construction.

What’s new?

  • Withdrawals before 20% project completion are now tightly regulated
  • Developers must provide bank guarantees and approved cost plans

Why it matters:
This ensures buyers’ money is not misused and projects stay financially secure.

Clearer rules for jointly owned properties

This applies to buildings, communities, and shared facilities.

What’s new?

  • Defined roles for owners, developers, and property managers
  • Standardised management of common areas

Why it matters:
Better maintenance, fewer disputes, and clearer accountability.

Owners’ committees get a unified framework

Owners’ committees help manage residential communities.

What’s new?

  • Standard bylaws across Abu Dhabi
  • Clear rules on how committees are formed and operate

Why it matters:
More organised community management and stronger owner participation.

Compensation and refunds made clearer

Covers situations where:

  • Buyers default on payments
  • Projects are cancelled and units resold

What’s new?

  • Defined compensation percentages for developers
  • Clear timelines and procedures for buyer refunds

Why it matters:
Creates a fair balance between developers and buyers while speeding up dispute resolution.

These changes aim to:

  • Boost investor confidence
  • Strengthen market transparency
  • Align Abu Dhabi with global real estate standards

In short, the new framework is designed to make the property market safer, clearer, and more efficient for everyone involved, from first-time buyers to large-scale investors.

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