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Dubai residents can now access electricity and water services directly through ChatGPT

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Dubai residents can now manage electricity and water services simply by asking questions on ChatGPT, after Dubai Electricity and Water Authority (DEWA) expanded its customer support onto the AI platform.

DEWA says it is the first government utility in the world to provide services directly through an artificial intelligence system, moving beyond traditional websites and mobile apps.

Through ChatGPT, customers can:

  • Check and review bills
  • Access account details
  • Get billing support
  • Locate nearby EV Green Charger stations
  • Find Customer Happiness Centres, including opening hours and contact details

More services are expected to be added gradually.

DEWA’s Managing Director and CEO, Saeed Mohammed Al Tayer, said the initiative reflects a broader shift toward embedding services within global AI platforms to deliver faster, more intuitive and proactive customer experiences.

Officials confirmed the system operates within DEWA’s existing governance, privacy and security framework, with safeguards in place as additional features roll out.

The move supports Dubai’s wider strategy to position itself as a global hub for artificial intelligence and sustainable innovation, integrating AI across public services to enhance accessibility and efficiency.












With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Free 5KM run in Abu Ahabi, but expect road closures

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If you’re driving around Abu Dhabi this weekend, you might want to plan, because several key roads are set to close.

The Run for the Nation 5km race is taking over Wahat Al Karama this Saturday, bringing together the community for a morning of fitness and fun.

But it also means temporary traffic disruptions you should know about.

Here’s what’s happening
Organised by Abu Dhabi Sports Council in partnership with the Zayed Charity Run, the event kicks off at 8am, and it’s completely free to join.

To keep runners safe, road closures will be in place from 5am to 10am around the area.
There are additional lane closures on E20 due to ongoing infrastructure works:

• Right lane towards Abu Dhabi closed from April 17 (2pm)- April 20 (5am)
• Entry & exit from Al Fursan Street closed from April 18-April 19

Expect delays around Al Fursan Street and Al Khaleej Al Arabi Street (E20).

What should motorists do
• Leave earlier than usual
• Follow diversion signs
• Avoid the area if possible during peak hours

While traffic may slow things down, the event is all about community, fitness, and bringing people together, a big win for Abu Dhabi’s active lifestyle push.

So whether you’re running or just commuting, be ready, plan smart, and stay moving.

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He refused to cancel, now Dubai’s fight night is the talk of the internet

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What started as a struggling fight night in Dubai turned into one of the city’s most talked-about sports events, and it’s all thanks to Tristan Hamm.

At a time when live events were taking a hit, this Canadian boxer and social media personality stepped up with his Spirit of Dubai” initiative, completely changing the game.

From 98 per cent refunds to a packed arena
The event was on the brink of cancellation after nearly all tickets were refunded, leaving the venue almost empty.

But Hamm wasn’t having it.

He went all in, leveraging social media, personal outreach, and community connections to bring people back.

The result?
• More than 1,400 attendees
• Over 400 influencers and business leaders
• A buzzing, high-energy fight night atmosphere

The $200,000 move that changed everything
In a bold move, Hamm donated $200,000 in tickets to UAE residents, giving many their first-ever live boxing experience.

Within just 2 weeks, the event flipped from near-cancelled to completely sold out.

Then came the knockout
The fight night delivered serious action with multiple KOs, but the highlight? Hamm’s own explosive knockout win, which has now gone mega viral with over 500 million views on Instagram

More than just a fight night
With nearly 2 million followers, Hamm turned this into a global moment—showcasing Dubai’s energy, community spirit, and ability to bounce back.

His words summed it up perfectly: “Dubai didn’t need saving. It needed people to show up.”

This wasn’t just about boxing, it became a symbol of:
• Community power

• Resilience during uncertainty

• The comeback of Dubai’s live events scene

From empty seats to a viral global success, the “Spirit of Dubai” proves one thing: when people come together, the city comes alive.

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Now travel from Dubai airport to Palm Jumeirah in take just 10 minutes

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Dubai is once again pushing the boundaries of innovation, and this time, it’s taking transport to the skies.

The city has officially completed its first-ever Air Taxi station near Dubai International Airport, marking a major step toward launching flying taxis across the emirate.

Announced by Hamdan bin Mohammed Al Maktoum, the project is part of Dubai’s bold vision to become a global leader in smart mobility and future transport.

So what’s the big deal?
This isn’t just a concept. It’s a fully built, four-storey Air Taxi hub designed to handle up to 170,000 passengers a year, complete with:
• Dedicated take-off and landing pads
• Electric charging infrastructure
• Climate-controlled passenger lounges
• Seamless connections to metro, buses and more

The station is being developed by Skyports Infrastructure in partnership with Joby Aviation, the company behind the all-electric, zero-emission aircraft.

The travel advantage
A trip from the airport to Palm Jumeirah could take just 10 minutes, compared to around 45 minutes by car.

More Air Taxi stations are already planned across key locations like Downtown Dubai, Palm Jumeirah, and Dubai Marina, with commercial flights expected soon.

If everything goes to plan, your next ride across Dubai might not be on the road, but in the air.

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