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Dubai residents can now access electricity and water services directly through ChatGPT

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Dubai residents can now manage electricity and water services simply by asking questions on ChatGPT, after Dubai Electricity and Water Authority (DEWA) expanded its customer support onto the AI platform.

DEWA says it is the first government utility in the world to provide services directly through an artificial intelligence system, moving beyond traditional websites and mobile apps.

Through ChatGPT, customers can:

  • Check and review bills
  • Access account details
  • Get billing support
  • Locate nearby EV Green Charger stations
  • Find Customer Happiness Centres, including opening hours and contact details

More services are expected to be added gradually.

DEWA’s Managing Director and CEO, Saeed Mohammed Al Tayer, said the initiative reflects a broader shift toward embedding services within global AI platforms to deliver faster, more intuitive and proactive customer experiences.

Officials confirmed the system operates within DEWA’s existing governance, privacy and security framework, with safeguards in place as additional features roll out.

The move supports Dubai’s wider strategy to position itself as a global hub for artificial intelligence and sustainable innovation, integrating AI across public services to enhance accessibility and efficiency.












With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

Business

Khorfakkan’s new resort features private beach, pools and mountain views

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Set against the backdrop of Khorfakkan’s mountains and coastline, His Highness Sheikh Dr Sultan bin Mohammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, on Thursday inaugurated the new Khorfakkan Resort, a Dh700 million waterfront development designed to elevate tourism and lifestyle living on Sharjah’s east coast.

Stretching along Khorfakkan beach, the resort brings together 573 residential units, from one-bedroom apartments to spacious four-bedroom homes, many overlooking sweeping views of the sea, mountains, beach and city skyline.

Developed by Asas Real Estate, the project spans 330,000 square feet, with a built-up area reaching 1.4 million square feet, adding another landmark destination to the emirate’s growing hospitality and tourism portfolio.

What the resort features:

  • 16 retail outlets
  • A private beach
  • Outdoor swimming pools
  • Elevated green spaces covering 100,000 square feet
  • Gym and sports facilities
  • Integrated hotel-style services

The luxury property is located close to Khorfakkan Amphitheatre and the city’s waterfall attraction, adding to its appeal for residents and visitors.

Officials said the project is expected to support Khorfakkan’s growing tourism sector while creating new investment opportunities through freehold ownership options.

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Emiratisation targets 2026: What UAE private firms need to know

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The Ministry of Human Resources and Emiratisation (MoHRE) has confirmed that June 30, 2026, is the final deadline for private sector companies with 50 or more employees to meet Emiratisation targets for the first half of the year.

Under current rules, companies must achieve a 1% increase in Emiratisation for skilled jobs by the end of June, with another 1% increase required in the second half of 2026.

Starting July 1, firms that fail to meet the required targets will face financial penalties.

The ministry urged companies not to wait until the last minute and encouraged employers to use the Nafis platform to connect with Emirati jobseekers across multiple sectors and specialisations.

Officials said more than 50 days remain before the deadline, giving companies time to speed up hiring plans and improve compliance.

Fake Emiratisation practices

The ministry also warned against fake Emiratisation practices, saying advanced monitoring systems powered by artificial intelligence are being used to detect violations and attempts to manipulate targets.

Companies found violating Emiratisation regulations could face penalties, downgrading of their classification status and legal action.

Compliant companies may benefit from incentives under the Nafis programme, including discounts on ministry service fees and priority within government procurement systems.

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Business

UAE launches new strategy to reduce reliance on imports

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The UAE has launched Make it in the Emirates 2026 as part of efforts to strengthen local manufacturing, improve supply chain resilience and expand the country’s advanced industrial sector.

President His Highness Sheikh Mohamed bin Zayed Al Nahyan said the platform reflects the UAE’s vision for a “more resilient and sustainable national industrial model”, with continued investment in industry, artificial intelligence and technology.

In a message shared on X, Sheikh Mohamed said the UAE will continue to build strategic partnerships and strengthen local capabilities to boost global competitiveness.

The initiative comes as the UAE pushes to reduce dependence on global supply chains amid ongoing geopolitical and economic uncertainty.

Officials said more than 150 strategic commodities have already been studied, with alternative sourcing plans identified to maintain supply during global disruptions.

A key goal of Make it in the Emirates 2026 is to encourage more local production inside the UAE while attracting industrial investment and advanced manufacturing technologies.

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, also attended the event in Abu Dhabi, highlighting the growing role of UAE-made products and Emirati talent in shaping the country’s industrial future.

The event has brought together around 1,200 exhibitors across 12 key sectors, including aerospace, defence, energy, pharmaceuticals, mobility and sustainable materials.

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