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Get through immigration in seconds: Dubai Airport rolls out fast-track AI service

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Dubai International Airport is rolling out a new fast-track service that allows passengers to breeze through passport control without stopping for traditional identity checks. The service, launched at the First and Business Class lounges in Terminal 3, uses cutting-edge AI and facial recognition technology to streamline the immigration process.

Here’s how it works

Passengers who opt for the ‘Unlimited Smart Travel’ service will have their identity verified using pre-registered facial data, allowing them to skip document checks altogether. Cameras in the lounge capture their faces from various angles, quickly confirming their identity as they walk through. The system can process up to 10 passengers simultaneously, meaning much faster passage through the gates.

The initiative builds on the success of the Smart Tunnel system, first introduced in 2020, which allowed passengers to complete passport control in seconds. With this new upgrade, the process is even more efficient, cutting wait times and enhancing the overall travel experience.

Hi-tech features

Currently, the service is available only for departing passengers, but plans are in place to expand it to arriving travellers in the future. All passengers need to do is register once, and their facial data is saved for future use, making each trip quicker and easier.

With the number of travellers expected to rise, this innovation is designed to keep things running smoothly, improving both speed and customer satisfaction. It’s a significant step toward making Dubai International Airport one of the most tech-forward and efficient airports in the world.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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US Embassy, Consulate in UAE closed: What it means for residents

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The US Embassy in Abu Dhabi and the US Consulate General in Dubai have suspended operations until further notice due to escalating regional tensions.

According to an official update, the US Department of State ordered non-emergency US government employees to depart the UAE on March 3 due to the heightened threat of armed conflict.

No walk-in or visa services

For the large American community living and working in the UAE, the closures mean:

  • No in-person consular services
  • No visa services for foreign nationals
  • No passport collections until security conditions improve

The mission confirmed that passport services for Americans without valid US passports will resume once it is safe to do so. Foreign passports currently held by the mission will also be returned when conditions permit.

Residents have been urged not to approach embassy or consulate premises for any reason at this time.

Why this matters for expat community

The UAE is home to tens of thousands of American citizens, alongside millions of expatriates from around the world. The temporary closure of US diplomatic missions may affect:

  • Visa applicants in Dubai and Abu Dhabi
  • Americans renewing passports
  • Families with pending consular appointments
  • Residents awaiting document collection

Americans urged to depart

Earlier advisories encouraged US citizens planning to leave the UAE to do so via:

  • Commercial flights
  • Land borders with Oman and Saudi Arabia, which remain open

Those unable or choosing not to leave have been advised to shelter in place and take safety precautions.

The State Department has also urged Americans in multiple Middle East countries affected by the ongoing conflict to depart immediately due to “serious safety risks.”

Safety instructions for US citizens

Residents are being advised to:

  • Contact airlines immediately to check flight availability
  • Keep mobile phones fully charged
  • Pre-programme emergency numbers (999 police, 998 ambulance, 997 fire)
  • Keep travel documents accessible
  • Shelter in place during alerts
  • Avoid windows and exterior walls
  • Stay away from military or government sites

Americans seeking assistance must complete the official Crisis Intake Form and should not submit it multiple times.

Emergency contact details

US Embassy Abu Dhabi
Tel: +971 2 414 2200
Email: ACSAbuDhabi@state.gov

US Consulate General Dubai
Tel: +971 4 309 4000
Email: DubaiACS@state.gov

For emergency services in the UAE, dial 999.

Local airlines, travel operators, and border crossings may also experience increased traffic as some residents consider departure options.

Authorities say further updates will be shared as the situation develops.

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Dubai orders early salary payment for public sector employees ahead of Eid Al Fitr

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Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, has directed that salaries for Dubai Government employees be paid early, 17 March 17, ahead of Eid Al Fitr.

The move aims to help employees meet their families’ needs and share in the joy of the upcoming holiday.

Eid Al Fitr holiday dates

The Federal Authority for Government Human Resources confirmed that federal ministries, institutions and public sector entities will observe the Eid holiday from March 19 to 22, with official work resuming on March 23.

For private sector employees, the holiday will run from March 19 to 21. Authorities added that if Ramadan lasts 30 days, the private sector break will be extended to include March 22.

According to the UAE’s official public holiday calendar, Eid Al Fitr is observed from Shawwal 1 to 3 and is classified as a non-transferable public holiday.

Meanwhile, the Islamic Affairs and Charitable Activities Department (IACAD) has indicated that Eid Al Fitr in 2026 is expected to fall on March 20  and continue until March 22, subject to the official moon sighting.

Moon-sighting committees will convene on the 29th day of Ramadan to determine the start of Shawwal. If the crescent is sighted on March 18, Eid would begin on March 19, potentially resulting in a four-day break from March 19 to 22, aligning Sunday with the usual weekend.

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Dubai schools to continue remote learning until March 6, says KHDA

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The Knowledge and Human Development Authority (KHDA) has confirmed that distance learning will continue for all private educational institutions in Dubai until Friday, March 6, as a precautionary measure amid ongoing regional developments.

In a statement shared on X, the regulator said the safety and well-being of students, parents, teachers and school staff remain its top priority.

KHDA also urged the education community to rely only on official government sources for updates and avoid sharing unverified information.

Nationwide remote learning extended

The decision follows a nationwide announcement by the Ministry of Education and the Ministry of Higher Education and Scientific Research, confirming that remote learning will continue across the UAE until the same date.

The extension applies to:

  • Public and private schools
  • Universities and higher education institutions
  • All students
  • Academic and administrative staff

In a joint statement, the two ministries said teaching and learning will proceed remotely under established assessment frameworks.

Authorities added that the situation will continue to be closely monitored, with further measures introduced if necessary to ensure the safety of students and the wider education community.

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