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Over 27,800 new member companies join Dubai Chamber of Commerce in 2021

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Over 27,800 new member companies joined the Dubai Chamber of Commerce in 2021, a 66.8 per cent increase compared to 2020. This brings the organisation’s total membership to over 287,000.

In 2021, the Dubai Chamber of Commerce saw the return on investment of its digital transformation over the years. The Chamber processed more than 704,400 e-transactions during the year. It also succeeded in fully digitising its core services by 100 per cent, which enabled it to serve its members and customers remotely and efficiently.

The Chamber also achieved its goal of becoming 100 per cent paperless by the end of 2021, representing an important milestone in its digital transformation mission.

The value of exports and re-exports of Dubai Chamber of Commerce members amounted to Dh227 billion, and a total of 669,922 certificates of origin were issued by the organisation last year. Meanwhile, 4,495 ATA Carnets worth Dh4.5 billion were issued and received by the Chamber. The ATA Carnet system is managed by the Dubai Chamber of Commerce in cooperation with Dubai Customs, facilitating the temporary entry of imports to Dubai.

Dubai Chamber reviewed 52 draft local and federal laws and ministerial decisions during 2021 to ensure a favourable business environment. The organisation’s Legal Services department received 200 mediation cases, of which 175 were virtual mediation cases, while 66 cases were settled amicably.

Dubai Chamber continued exploring business opportunities in promising markets worldwide as it received 2,983 visiting delegations and met with over 6,800 delegates from 73 countries in 2021. A total of 85 business networking events were organised, attended by 15,000 businesspeople.

The Chamber’s 11 representative offices in Africa, Eurasia and Latin America held 2,398 virtual meetings with more than 4,052 investors interested in expanding its business network and activities to Dubai.

The Chamber’s external offices organised 39 virtual events, attended by 4,280 participants from around the world, and participated in 347 other events to promote Dubai as a global business hub, identify business opportunities, and build relationships with key stakeholders in promising markets.

Abdul Aziz Al Ghurair, chairman of Dubai Chambers, described 2021 as “an exceptional year for the business community in Dubai”.

He noted that the government’s effective measures and proactive policies put the emirate on a steady path of economic growth, with the biggest uptick in business activity felt within the tourism, hospitality, trade and retail sectors.

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Need a domestic worker? The UAE just made getting a visa way easier

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Employers in the UAE can now handle all domestic worker visa services through a single unified digital platform, eliminating the need to navigate multiple government agencies for routine procedures.

The Ministry of Human Resources and Emiratisation (MoHRE) has centralised visa applications, renewals, cancellations, and mandatory medical tests on the Work in UAE portal (workinuae.ae), representing a major simplification of domestic worker regulations.

What the platform offers

The digital portal consolidates services previously scattered across different government entities, allowing employers to manage the complete visa lifecycle from one location:

Visa services:

  • New visa applications for domestic workers
  • Visa renewals and extensions
  • Visa cancellations and transfers
  • Status tracking and updates

Medical requirements:

  • Required medical test bookings
  • Health screening coordination
  • Medical certificate processing
  • Test result retrieval

Administrative functions:

  • Document submission and verification
  • Fee payments
  • Application status monitoring
  • Digital record management

The multi-agency challenge solved

Previously, employers navigated a complex system requiring interactions with the Ministry of Human Resources and Emiratisation, Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), Emirates Health Services, Abu Dhabi Department of Health and various typing centres and service providers

Each agency maintained separate systems, requiring multiple visits, redundant documentation, and lengthy processing times.

The new platform integrates these services through backend collaboration among all participating entities, presenting employers with a single interface.

The domestic worker visa platform is part of MoHRE’s Work Bundle initiative, which aims to streamline labour services across the UAE’s employment ecosystem.

Why domestic worker regulations matter

Domestic workers represent a significant segment of the UAE’s labour market, with hundreds of thousands employed across the country in roles including housekeepers, nannies, cooks, drivers, and caregivers.

Simplifying the administrative framework for this sector serves multiple objectives:

For employers: Reduced time spent on bureaucratic processes, clearer procedures, lower administrative costs, and faster processing times.

For workers: Greater transparency in employment status, improved documentation of legal rights, clearer pathways for status changes, and reduced dependency on intermediaries.

For the system: Better compliance tracking, reduced fraud opportunities, improved data collection, and more efficient resource allocation.

How employers benefit

The centralised platform eliminates common pain points in domestic worker visa management:

Time savings: No need to visit multiple agencies or government offices for different steps in the visa process.

Simplified procedures: Single login provides access to all required services rather than maintaining accounts across multiple platforms.

Reduced costs: Elimination of typing centre fees and reduced transportation costs from multiple agency visits.

Faster processing: Backend integration among agencies speeds approval workflows and reduces waiting periods.

24/7 access: Digital platform allows employers to initiate and track processes at any time rather than being constrained by office hours.

Document storage: Digital records eliminate paper documentation and provide easy retrieval of historical information.

Implementation and access

Employers can access the platform immediately through workinuae.ae using their existing UAE Pass credentials or by creating new accounts.

The platform provides step-by-step guidance for each process, with support available through MoHRE’s customer service channels for employers requiring assistance.

All new visa applications, renewals, and cancellations for domestic workers should now be processed through the unified platform rather than through legacy channels.

What hasn’t changed

While the platform simplifies administration, core requirements for domestic worker employment remain in effect:

  • Employer eligibility criteria
  • Worker qualification standards
  • Mandatory medical examinations
  • Contract registration requirements
  • Minimum wage and benefit obligations
  • Insurance requirements

The platform streamlines how these requirements are met but doesn’t alter the fundamental regulatory framework.

Looking ahead

The successful consolidation of domestic worker visa services may serve as a model for further service integration across other employment categories and government functions.

MoHRE’s Work Bundle initiative is expected to expand with additional features and service categories as the digital infrastructure matures and user feedback is incorporated.

Platform Details:

Website: workinuae.ae
Access: UAE Pass or platform registration
Services: Visa applications, renewals, cancellations, and medical tests
Availability: 24/7 online access

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UAE : Why 20 per cent of Abu Dhabi land has been designated as nature reserves

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In a bold move for conservation, President Sheikh Mohamed bin Zayed Al Nahyan has decreed that 20 per cent of Abu Dhabi’s land must now be protected as nature reserves. The directive will create new conservation zones and expand existing ones, reinforcing the UAE’s environmental leadership.

What will change
The expansion will add 4,581 square kilometres to Abu Dhabi’s protected areas under the Zayed Protected Areas Network, which already includes several terrestrial and marine reserves. New designated zones include Al Wathba Fossil Dunes Reserve, Liwa Groundwater Reservoir, Ghaf Natural Reserve, and expansions to Qasr Al Sarab and Ras Ghanada Marine Reserve.

Why it matters
This is more than just land allocation; it’s about protecting biodiversity, preserving ecosystems, and ensuring sustainable development for future generations. Officials say it aligns with the UAE’s National Biodiversity Strategy 2031 and global goals, such as the “30 by 30” initiative.

Continuing momentum from Conservation Congress
The announcement follows the IUCN World Conservation Congress 2025, held in Abu Dhabi, where global conservation goals were set and leadership reaffirmed. IUCN World Conservation Congress. The expanded reserves will be managed by the Environment Agency – Abu Dhabi (EAD), which views this as a means to strengthen its role in regional environmental governance.

What’s next
Expect to see new programmes in wildlife protection, habitat restoration, and collaborative projects with international partners. Early signs of bilateral environmental MoUs, such as with Japan for bird conservation, are already being put in motion.

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UAE introduces ‘Eye’: An AI system to approve work permits with minimal human input

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The UAE is taking another big leap into the future. The Ministry of Human Resources and Emiratisation (MoHRE) has unveiled an AI system called “Eye”, designed to issue work permits almost automatically. The announcement was made during GITEX Global 2025, in line with the country’s push toward digitising government services.

How it works
‘Eye’ uses artificial intelligence to verify key documents, personal photos, passports, and academic credentials, reducing human intervention to only exceptional cases. The aim is to speed up approvals, reduce errors, and cut bureaucratic red tape.

Why it matters
For employers and applicants, this means faster hiring cycles and less waiting. The move strengthens the UAE’s reputation as a digital-forward government and could make the labour market even more competitive and attractive. 

Voices from inside
Rashid Hassan Al Saadi, Acting Assistant Undersecretary for Labour Market Services at MoHRE, called ‘Eye’ a key step in enhancing the ministry’s services, aligning them with national directives and raising public expectations of government efficiency. 

This rollout accompanies other digital initiatives from MoHRE, including Work Bundle, Ask Data, and Smart Safety Tracker, all aimed at streamlining labour and permit procedures nationwide. 

What to watch next
Will ‘Eye’ really eliminate bottlenecks? Will companies see cost savings? And how will appeal or exception cases be handled? These are the questions many will be watching as the system is rolled out across the UAE.

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