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Covid or recession cannot replace personal touch in networking, says BNI chief of UAE

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Kumar Shyam

Dubai – A visit to the annual expo and members day of the Business Network International has revealed that the face to face meetings will still remain the preferred option for many.

While the world moved its business online wherever possible in the Covid-19 aftermath, the recessionary pressures that followed also meant people resorted to more networking.

“Not just this Covid, but four times in the past two decades that I have been associated with BNI, I have seen that membership figures have got the actual momentum only during times of recession,” said Bijay Shah, the national director of BNI for Qatar and UAE.

According to BNI, it is the world’s largest business networking and referral organisation. Shah put the member strength in the UAE to 800 members, who pay an annual subscription amount and then meet in person at a designated venue with a stipulated cover amount to cover for the costs of the venue and refreshments.

The annual day also provided businesses with an opportunity to explore mutual synergies through networking sessions while some also put up stalls to advertise their wares.

K Kalimuthu, Consul (Economic, Trade & Commerce) at the Consulate General of India also graced the event to mark 17 years of BNI in the UAE, which has mushroomed into 20 chapters and few about to start.

BNI-expo-day

Bijay Shah, left, and K Kalimuthu chat on the sidelines of the BNI Expo Day at JW Marriott Marquis, Dubai. Courtesy BNI

Members also came together to share industry knowledge and trends while there was a panel discussion on the importance of integration of the metaverse in businesses.

While the businessmen and professionals have gone back to operating onsite, the era of Zoom and Teams meetings online ensured that networking can happen virtually too.

Ask Mr Shah and members from the BNI at the expo at JW Marriott Marquis hotel, Dubai, the unanimous verdict is that personal meetings have their own strengths.

In a recent PwC Consumer Intelligence Series survey, 75 percent of 15,000 consumer respondents confirmed the observation that when it comes to business, the human touch is still extremely important.

“In a world where automation and digitalisation are the way to generate new businesses, human relationships have been challenged since a long time and to greater degree post-pandemic. BNI significantly contributes that to business growth through the power of building interpersonal relationships.”

“We are growing in the UAE with close to 800 members and last year alone the members closed businesses worth over 336 Million AED,” Shah said. “Not just in the UAE, BNI has a proven growth track record globally and is a business model able to grow in any economic environment. BNI is now franchising across the Middle East (email information@bni.ae to know more).”

Shirish Jain, a member, gave a real-life example to explain this. “What happens in online meetings is that the personal touch is lacking. Even in BNI, sometimes the important connections are made around the coffee table. For instance, four-five members are casually chatting and during a talk on metaverse, some shares an anecdote citing a friend whom I would love to do business with. So many times it has happened that we mention our friends and family who the network could benefit from and vice versa. So I would say in-person meetings are still better than online.”

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The Expo and Members Day was loaded with a range of learning events, such as panel discussions with keynote speakers and members sharing their success stories. The event ended with a spectacular awards ceremony honoring and recognizing the members’ achievements.

“Networking is an important element of every business. BNI aspires to be a guiding light for companies and individuals seeking to connect and thrive,” Mr Shah added.

About BNI
It is a 37-year-old business and professional networking organization that allows only one person from each trade or profession to join a chapter. BNI has over 289K members worldwide, in over 75 different countries, from over 300 different types of professions. In each chapter, there is a long list of categories for businessmen and profession. Once a member signs up and fills up that category, the chapter blocks out others in the same providing monopoly to protect the member’s interests.

Business

Dubai’s surprise lifeline for SMEs: Rent cuts, fee waivers and big relief announced

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In a major boost for small businesses, Dubai South has rolled out a powerful new support package, offering financial relief and flexibility to help SMEs stay resilient in a shifting market.

The initiative, targeting companies based in the Business Park, introduces rent-free incentives tied to contract renewals, along with more flexible payment deferrals and even the waiver of minor administrative penalties. In a move likely to be welcomed by business owners, current rental rates will also be locked in for eligible renewals.

Real relief for growing businesses

The package is designed to ease operational pressure on SMEs, widely seen as the backbone of Dubai’s economy, while giving them room to grow and adapt.

Officials say the measures won’t be static either. Instead, they’ll be continuously reviewed and adjusted to keep pace with changing market conditions. 

In a major move last week, Dubai approved economic facilitation measures worth Dh1 billion, set to support businesses for the next three to six months starting April 1. The goal? Immediate relief in a fast-changing market.

Big players step in

Support isn’t just coming from the government.

  • du is focusing on keeping SMEs connected, ensuring uninterrupted digital access, which has become a lifeline for many businesses.
  • Retail giant Majid Al Futtaim, in collaboration with Dubai SME, has launched the Ma’an” programme to strengthen the wider business ecosystem.
  • Dubai’s Alserkal Avenue has introduced “Blank Space”, offering selected UAE-based collectives free warehouse space for four weeks, along with utilities and marketing support, a rare opportunity for creatives to experiment and grow without financial pressure.

From billion-dirham stimulus packages to free workspaces and digital support, Dubai is building a safety net, and a launchpad, for its SME sector.

The move aligns with Dubai’s broader push to maintain economic stability and strengthen its position as a global business hub. Supporting SMEs is a key part of that vision, as these businesses drive innovation, job creation, and long-term growth.

Timely support matters

Commenting on the initiative, Nabil Al Kindi said the goal is to provide “practical and timely support” while ensuring a stable environment for businesses to thrive.

With rising costs and global uncertainty impacting businesses everywhere, this package could be a game-changer for many SMEs, offering not just relief but a chance to plan with confidence.

For businesses in Dubai South, support is here, and it’s designed to keep you growing.

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Announcements

Dubai unveils Dh1 billion economic package to support tourism, businesses

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Dubai authorities have announced a series of business support measures aimed at strengthening resilience, easing financial pressures, and sustaining economic growth across key sectors.

The initiatives are part of a wider Dh1 billion economic incentive package unveiled by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and UAE Deputy Prime Minister.

Relief for tourism and hospitality

To support hotels and tourism-related businesses, the government will allow:

  • Deferral of 100% of sales fees on rooms and food & beverage
  • Postponement of Tourism Dirham fees

These relief measures will be valid for three months starting April 1 and apply to:

  • Hotels
  • Hotel apartments
  • Holiday homes

The goal is to enhance liquidity and reduce short-term financial strain on the hospitality sector.

Wider support for businesses

Additional measures have been introduced across the broader economy, including fee deferrals for three months on:

  • Premium business names
  • Licence amendments
  • Newspaper announcements
  • Local service fees
  • Accommodation and waste management fees
  • Service improvement charges

These apply to both new business licences and renewals, with further updates expected after the three months.

Additional reforms

The broader package also includes:

  • Extended grace periods for customs data
  • Streamlined processes for issuing and renewing residency permits

Officials from the Dubai Department of Economy and Tourism emphasised that the emirate’s economic success is built on proactive policymaking and strong collaboration with industry stakeholders.

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Business

Dubai announces a Dh1 billion boost: Here’s how it could change your job, business, and daily life

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Big changes are coming to Dubai, and they could directly affect your wallet, job opportunities, and even living conditions.

At a key meeting led by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, the Executive Council of Dubai approved a range of major initiatives aimed at supporting residents, businesses, and workers across the emirate.

Boost for businesses and residents

Dubai is rolling out a Dh1 billion support package starting April 2026. The goal? To ease financial pressure.

What does that mean in real life:

  • Businesses can delay paying some government fees
  • Hotels get more time to pay tourism-related charges
  • Companies get longer deadlines for customs payments
  • Residency processes will be made simpler

Dubai’s economy is still growing strong

Dubai’s economy grew by 5.4% in 2025, showing steady progress. Officials have also updated how this growth is measured to give a clearer, more accurate picture of the economy.

Easier trade, especially for high-value goods

A new initiative by Dubai Customs will make it much easier to bring goods—especially expensive items like artwork—into Dubai.

  • No customs duties on certain art imports
  • Fewer restrictions and faster processes
  • High-tech tracking systems

This move is aimed at attracting global investors and collectors.

More support for local families

The new Dubai Empowerment Strategy, led by Community Development Authority, focuses on:

  • Creating job opportunities
  • Supporting small businesses and home ventures
  • Improving financial stability for families

Better living conditions for workers

A new plan will improve worker housing across Dubai:

  • 100% access to essential services by 2033
  • Strict health and safety standards for accommodations


Whether you’re an employee, business owner, or investor, these changes are designed to make life easier, boost opportunities, and keep Dubai’s growth on track.

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