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Don’t get scammed in the UAE: How to spot fake calls, messages and investment traps

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Think you’d never fall for a scam? Think again.
From fake bank alerts to too-good-to-be-true gold offers, online fraudsters are getting smarter and faster at tricking people into giving up their money or personal details.

That’s why Abu Dhabi Police have issued a new warning, reminding residents to stay alert as reports of phone and online scams continue to rise. The latest awareness campaign, “Be Cautious”, aims to help people recognise red flags before it’s too late.

Here’s your quick guide to the most common scams doing the rounds, and how to stay one step ahead.

1. The fake bank call

You get a call claiming to be from your bank, warning that your account has been “blocked” or “suspended”. The caller asks for your card details, PIN, or OTP to fix the problem.

Don’t fall for it: Banks in the UAE will never ask for personal or banking information over the phone. Hang up immediately and contact your bank using official channels.

2. The bogus text or email

You receive a message saying your package is waiting, or your bank account needs verification, complete with a clickable link.

What’s happening: That link could lead to a phishing site designed to steal your login details.
Always type official website addresses directly into your browser; never click random links.

3. The investment that sounds too good to be true

Fraudsters often promise unrealistic returns or “guaranteed profits” through social media ads or WhatsApp groups.

Be cautious: If it sounds too good to be true, it probably is. Only invest through licensed financial institutions or registered platforms in the UAE.

4. The fake chalet or rental deal

You spot a holiday home or weekend chalet online for an unbelievably low price. You’re asked to pay upfront, then the “owner” disappears.

Protect yourself: Always book through verified real estate or hospitality platforms, and never transfer money without confirming the legitimacy of the property or agent.

5. The ‘discount gold’ trap

Scammers may advertise cheap gold sales, asking for partial payments or deposits online. Once you transfer the money, the seller vanishes.

Remember: Always buy gold from licensed jewellers or trusted retailers.

How to protect yourself

Abu Dhabi Police recommend a few golden rules for staying safe online:

  • Never share your banking or ID details over the phone or text.
  • Avoid clicking links in unsolicited messages.
  • Verify sellers and investors before making payments.
  • Report suspicious activity to the police immediately.

The ‘Be Cautious’ campaign

Abu Dhabi Police’s Be Cautious awareness drive, now in its sixth edition, is running for three months in partnership with the Ministry of Interior, UAE Cybersecurity Council, Abu Dhabi Media, First Abu Dhabi Bank (FAB), and Abu Dhabi Islamic Bank (ADIB).

The campaign’s message is clear: staying informed is your best defence.

If you encounter suspicious messages, ads, or phone calls, report them via: Aman Service: 8002626 or SMS: 2828.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

Crime

UAE warns residents: Sharing rumours or fake news could lead to jail and Dh200,000 fine

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Authorities in the UAE have warned residents against sharing rumours, false information, or misleading content online, stressing that such actions are illegal and can result in serious penalties.

Dubai Police reminded residents that posting or forwarding content that contradicts official announcements or spreads misinformation is strictly prohibited. The authority added that sharing misleading posts that could cause public panic or threaten safety, security, or public health is considered a criminal offence.

Violators may face imprisonment for at least two years and fines starting at Dh200,000, according to authorities.

Residents must verify information

The National Emergency Crisis and Disaster Management Authority (NCEMA) has also urged residents to be cautious when sharing information online, especially during sensitive situations.

Officials noted that information spreads quickly during times of tension and not all circulating news may be accurate. Residents are advised to verify the source of any information before sharing it and rely only on updates from official government channels.

Sharing photos and videos of accident sites

UAE Attorney General Hamid Saif Al Shamsi warned residents against photographing or sharing images and videos of accident scenes or damage caused by falling debris.

Such content can create unnecessary panic and may give a misleading impression of the country’s safety conditions.

Al Shamsi stressed that public safety institutions across the UAE continue to operate effectively and daily life remains stable nationwide.

What does the UAE law say?

Spreading rumours or unverified information is a criminal offence under Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrime.

Under Article 52 of the law, anyone who publishes or republishes false or misleading information that contradicts official announcements or harms public security can face:

  • Up to two years in prison
  • Fines of up to Dh200,000

Authorities reminded residents that even reposting or forwarding false information can lead to legal consequences, and urged the public to act responsibly when using social media.

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Crime

Abu Dhabi warns public about fraudulent SMS and iMessage phishing scams

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Abu Dhabi Customs has issued a warning to the public about fraudulent SMS and iMessage messages circulating that impersonate the authority and well-known shipping companies in an attempt to steal personal information.

According to the authority, scammers are sending messages that appear legitimate, often claiming there is a shipment issue, customs fee, or a request to update delivery details. These messages usually include malicious links designed to trick recipients into providing sensitive information such as personal data, banking details, or login credentials.

Abu Dhabi Customs urged the public not to interact with these messages or open any links, stressing that fraudsters sometimes use phone numbers or names that falsely suggest they are associated with official entities to gain people’s trust.

The authority advised customers to avoid sharing personal information with unknown parties and to rely only on official channels to access services, track shipments, or obtain customs-related information.

Abu Dhabi Customs also reaffirmed its commitment to maintaining high cybersecurity standards and protecting customer data, noting that it works with relevant authorities to monitor and address digital fraud attempts.

Members of the public are encouraged to report any suspicious messages impersonating Abu Dhabi Customs through official channels, helping authorities raise community awareness and reduce phishing attempts.

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Crime

Scam alert: Dubai’s Parkin warns residents not to share passwords or OTPS

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Public parking solutions provider Parkin has urged residents to remain vigilant against online scams and take steps to protect their digital identity.

In a recent advisory, the company warned users not to share personal information through suspicious messages or phone calls. Officials stressed that legitimate organisations will never ask customers to log in to their accounts or disclose confidential details through unsolicited communications.

The warning comes amid a rise in cyber fraud attempts targeting residents across the UAE.

Do not share sensitive information

Parkin advised residents to avoid responding to requests for personal details, passwords, or verification codes, especially when they come from unknown or unverified sources. Fraudsters often pose as representatives of official services in an attempt to gain access to accounts.

Residents are encouraged to verify the authenticity of any message or call before taking action.

Verify sources and report suspicious activity

The company also urged the public to check the official source of communications and report any suspicious activity through legitimate channels.

Authorities in the UAE have repeatedly warned residents about online scams, fake calls and phishing messages, which attempt to trick people into sharing sensitive information.

Cybersecurity experts recommend staying cautious and avoiding links or login requests sent through unfamiliar messages.

Residents who receive suspicious communications should ignore the request and report it to the relevant authorities.

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