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Sber’s retail customer base grows by 10M with its 2021-2023 strategy

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As part of Investor Day, the Sber team reviewed the results of the company’s 2021-2023 Strategy and talked about its new Development Strategy to 2026. As a result of the 2021-2023 strategy, Sber’s retail customer base grew by 10 million to 108 million, while it picked up 500,000 new corporate clients to reach a total of 3.2 million. The team has provided resilience and innovative development by ensuring technological independence and achieving a breakthrough in AI transformation.

The financial goals of Strategy 2026 are return on equity >22% in each year of the Strategy, total capital adequacy ratio Н20.0 >13.3%, and dividend disbursements of 50% of the Sber Group’s net profit. Sber will spend the next 3 years preparing for the transition to a human-centric organization. This complex transformation will impact three key spheres technology with the focus on developing a new generation of AI, business model in all areas, and culture.

In its new strategy cycle, Sber has a special focus on shaping its long-term vision. Technology, above all artificial intelligence (AI), is becoming the key factor defining today’s world and the future. One of the key challenges is to place technology at the service of mankind. Sber’s business model is centred around people, their interests and aspirations. AI is becoming mankind’s personal assistant – expanding everyone’s capabilities and helping people to tap their potential. This represents a step by Sber towards human-centricity.

Taking part in the event were Herman Gref, CEO and Chairman of the Executive Board,  Kirill Tsarev, First Deputy Chairman of the Executive Board, Alexander Vedyakhin, First Deputy Chairman of the Executive Board, Andrey Belevtsev, Senior Vice President, СТО – Head of Technology Block, and Taras Skvortsov, Vice President, Head of Finance Block.

Herman Gref, CEO and Chairman of the Executive Board of Sberbank, said, “The consumer model in which the customer is viewed exclusively as a source of income will become a thing of the past. The task of the new business is to help the customer be flexible and adaptive in an unstable world. We need to create tools that will meet and surpass the customers’ expectations. We need to learn to treat each of our customers, every human being, as we would treat ourselves.”

“We want to become one of the first human-centric companies, one that will help people to tap their potential and survive amidst today’s overabundance of technology and information. Artificial intelligence can become a personal assistant to every human being – an assistant in analyzing and processing huge volumes of information, setting goals, and correctly prioritizing and organizing our lives, an assistant which will help to expand people’s capabilities and free them from routine activities,” Herman Gref added.

Alongside its long-term priorities, Sber will devote particular attention to developing and creating best customer experience, improving performance, providing reliable and safe services, and accelerated deployment of AI in every area of the business.

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How UAE’s new banking plan will support businesses and individuals

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The Central Bank of the UAE has rolled out a new financial support package designed to keep banks strong and ensure they continue supporting and safeguarding the broader economy amid global and regional uncertainty.

The package was endorsed during a high-level board meeting chaired by Sheikh Mansour bin Zayed Al Nahyan, underscoring the UAE leadership’s proactive approach to maintaining economic stability.

Built around five key pillars, the initiative is designed to provide banks with greater liquidity, enhanced flexibility, and temporary regulatory relief, ensuring they can continue to support businesses and individuals during uncertain times.

Under the new measures, banks will gain expanded access to liquidity, including the ability to utilise reserve balances and secure term funding in both dirhams and US dollars. This step is expected to keep credit flowing across key sectors of the economy.

The Central Bank has also introduced temporary easing of liquidity and funding requirements, giving financial institutions more room to continue lending. Capital buffer requirements will be relaxed as well, allowing banks to deploy excess capital to support economic activity.

Additionally, new provisions will offer greater flexibility in managing credit risk, including delaying the classification of certain loans affected by current market conditions—providing relief to borrowers facing temporary challenges.

Authorities emphasised that banks are expected to maintain lending and continue supporting customers as part of the UAE’s broader economic response strategy.

Despite global pressures, the UAE’s financial system has shown strong resilience. During its meeting, the Board confirmed that current market conditions have had no significant impact on the health of the banking sector or the efficiency of payment systems.

The Central Bank also highlighted the country’s robust financial position, with foreign exchange reserves exceeding AED 1 trillion and a strong monetary base. The UAE’s banking sector, valued at over AED 5.4 trillion, continues to demonstrate solid fundamentals.

With liquidity levels remaining high and reserves strong, the CBUAE reaffirmed its readiness to take further action if needed to protect financial stability and sustain economic growth.

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UAE announces early spring break for all educational institutions

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The Ministry of Education, along with the Ministry of Higher Education and Scientific Research, on Wednesday, March 4, announced that the commencement of spring break for all academic institutions has been pushed forward to March 9, with the last working day to be March 6. Normal classes are scheduled to resume from March 30. 

The academic calendar placed the spring break dates originally from March 16 and ending on March 29 which has now moved from March 9 to March 22. The change comes in light of the ongoing regional conflict, with the safety of students and staff at schools and universities as the highest priority. 

Classes had transitioned to online learning at the beginning of this week as a precautionary measure for all students and staff, which was further extended up to the end of this week. Exams for students have also been shifted to a remote format, allowing them to complete their assessments safely from home. 

Students, parents, and staff are advised to stay updated via official channels only, as the measures aim to protect the safety of all in the education sector.

(By Shura Kola)

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Inside The Plaza at Uptown Dubai: An open-air venue set to transform the city’s business and events scene

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In a city that thrives on bold ambition and global connection, a new landmark has quietly taken its place at the heart of Dubai’s business future.

DMCC has officially opened The Plaza at Uptown Dubai, a 21,000 square metre open-air destination designed to host everything from high-level corporate summits to large-scale concerts and community gatherings.

For UAE residents and business leaders alike, this isn’t just another development announcement. It’s a signal that Uptown Dubai is stepping into a new era.

A new gathering space in town

Strategically positioned at the centre of Uptown Dubai, The Plaza physically connects the iconic Uptown Tower with the district’s wider commercial and residential community.

Designed to accommodate up to 4,000 guests, the venue features advanced staging, lighting and digital display infrastructure, enabling year-round programming and rapid event turnover.

For Dubai’s fast-moving corporate ecosystem, that means seamless hosting of:

  • Global trade conferences
  • Finance and technology forums
  • Industry expos
  • Cultural performances
  • Community celebrations

In a city known for world-class event venues, The Plaza adds something different: scale, accessibility and integration within a thriving business district.

For UAE residents, the venue offers more opportunities for networking, collaboration and global visibility without leaving the city.

Next business hub taking shape

The Plaza’s launch comes as Uptown Dubai moves into its next development phase.

Currently under construction:

  • Two commercial towers (23 and 17 storeys)
  • 62,000 square metres of additional Grade A commercial and retail space

Once complete, the full district will deliver:

  • 538,000 square metres total gross floor area
  • 232,000 square metres dedicated to Grade A commercial office space

What’s in it for residents

For professionals, it means:

  • More international events are hosted locally
  • Increased networking and industry exposure
  • Expanded commercial opportunities

For residents, it offers:

  • Open-air concerts and cultural events
  • Community experiences within a premium urban setting
  • A new social hub integrated into Dubai’s skyline

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