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37m people use RTA services during Expo 2020 Dubai

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As many as 37.3 million people used Roads and Transport Authority (RTA) services during Expo 2020 Dubai, recent statistics indicate.

This is a whopping 67 per cent of the total usage of transport services at Expo. A total of 26.3 million people travelled by public transport — Dubai Metro, public buses, taxis and e-hail rides.

RTA’s transit modes served 37 per cent of Expo visitors and about 11 million motorists used RTA’s parking slots during Expo, said Mattar Al Tayer, director-general, chairman of the board of executive directors of RTA.

“The integrated infrastructure of road and transportation networks, as well as the master mobility plan developed by RTA in cooperation with strategic partners, was instrumental in facilitating the movement of residents and visitors from Dubai and other emirates to Expo 2020,” Al Tayer pointed out.

Dubai Metro carried 8.2 million riders and covered more than 5.7 million km during the Expo from October 1, 2021 till March 31, 2022.

Public buses transported 15.5 million people, covering over 7.3 million km.

There were four types of bus services, including the Expo Rider Intercity had 1 million riders; Expo Rider Dubai had 1.4 million riders. Parking Shuttles to the three Expo 2020 Dubai gates clocked 10.2 million riders; and People Mover buses between gates had 2.8 million riders.

Taxi and e-hail ride services, like Careem and Uber, carried 2.5 million riders, said Al Tayer.

“RTA managed more than 29,000 parking slots at the site of Expo at several zones,” he added. “A total of 11 million people used RTA’s parking services.”

RTA used sophisticated technology to manage parking to ensure a safe and smooth flow of vehicles to and from the parking lots. It included the use of smart messaging signs and the management of parking through a smart system connected to the traffic movement control centre to identify the vacant parking slots at the site. The Call Centre received more than 30,000 calls, and customers’ satisfaction rating exceeded 92 per cent.

RTA has constructed integrated infrastructure to serve Expo 2020 Dubai, costing over Dh15 billion. High on the list is Route 2020, a 15-km extension of the Dubai Metro, connecting seven stations served by newly procured 50 trains.

RTA constructed a wide roads network comprising 138 lane-kilometre and nine flyovers, in addition to deploying more than 200 public buses featuring the highest international specifications. It provided 18 stations and bus stops in Dubai and key cities across the UAE, besides providing more than 15,000 taxis and limousines.

RTA managed more than 29,000 parking spaces at the site of Expo, and employed smart technologies, applications and artificial intelligence to facilitate the movement of Expo visitors via metro, buses and taxis.

Education

Need a school fee certificate? Abu Dhabi families can now get it online in minutes

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Parents and students in Abu Dhabi can now obtain an officially attested private school fee certificate in just six minutes through the TAMM government services platform, making the process quicker and more convenient than ever.

The fully digital service allows users to request and receive a certified tuition fee certificate without uploading any supporting documents. This certificate is commonly required for government procedures, financial aid requests, scholarship applications, and other official purposes.

Applying is simple and can be completed entirely online. Users need to sign in using their UAE PASS account, submit the application, pay the Dh15 service fee electronically, and download the certified digital certificate once it is issued.

By moving the entire process online, TAMM helps families save time while providing fast access to an important document whenever it’s needed for official or financial requirements.

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Salik’s next move: Smart parking coming to Dubai Silicon Oasis, DAFZ and Dubai CommerCity

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Salik is taking another step beyond toll collection, announcing plans to introduce smart parking and vehicle access systems across three of Dubai’s major economic zones.

Under a new agreement with the Dubai Integrated Economic Zones Authority (DIEZ), the company will explore parking optimisation and access control solutions covering more than 21,000 parking spaces at Dubai Airport Freezone (DAFZ), Dubai Silicon Oasis and Dubai CommerCity.

The proposed systems are designed to improve traffic flow, reduce congestion, prevent misuse of parking spaces and make it easier for businesses, employees and visitors to move around the free zones.

The partnership marks the launch of a new business vertical for Salik as it continues expanding beyond its traditional road toll operations into wider mobility and digital transport services.

What will change?

The companies plan to integrate their technology platforms to create a connected parking and vehicle access system across the three zones.

Planned features include:

  • Smart parking management
  • Automated vehicle access control
  • Improved traffic flow within free zones
  • Better use of available parking spaces
  • Unified operating standards across all three locations

Which areas are covered?

The project will span:

  • Dubai Airport Freezone (DAFZ)
  • Dubai Silicon Oasis
  • Dubai CommerCity

Together, the three locations offer more than 21,000 parking spaces serving businesses, residents, investors and visitors.

No timeline has yet been announced for when the new systems will be rolled out.

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New UAE rule: Emirates ID renewal now allowed one year before expiry

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The UAE has doubled the early renewal period for Emirates ID cards, allowing renewals up to 12 months before expiry under a new decision by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP). Effective July 14, the change applies to UAE nationals for now.

Renew passport and Emirates ID together

The extended renewal window means citizens whose passport and Emirates ID expire around the same time can now renew both documents in a single transaction, reducing paperwork and saving time.

ICP said the initiative forms part of its strategy to simplify government services, improve customer experience and provide greater flexibility through digital services.

Supporting zero government bureaucracy

Major General Suhail Saeed Al Khaili, Director General of ICP, said the decision reflects the UAE’s commitment to delivering proactive government services while giving citizens more flexibility to complete transactions at a time that suits them.

He added that the initiative supports the UAE’s Zero Government Bureaucracy Programme by reducing procedural steps, improving service integration and using advanced digital technologies, including artificial intelligence, to streamline the customer journey.

The authority said the new policy is part of its wider effort to deliver integrated, digital-first government services while strengthening the UAE’s position as a global leader in identity and public service innovation.

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