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37m people use RTA services during Expo 2020 Dubai

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As many as 37.3 million people used Roads and Transport Authority (RTA) services during Expo 2020 Dubai, recent statistics indicate.

This is a whopping 67 per cent of the total usage of transport services at Expo. A total of 26.3 million people travelled by public transport — Dubai Metro, public buses, taxis and e-hail rides.

RTA’s transit modes served 37 per cent of Expo visitors and about 11 million motorists used RTA’s parking slots during Expo, said Mattar Al Tayer, director-general, chairman of the board of executive directors of RTA.

“The integrated infrastructure of road and transportation networks, as well as the master mobility plan developed by RTA in cooperation with strategic partners, was instrumental in facilitating the movement of residents and visitors from Dubai and other emirates to Expo 2020,” Al Tayer pointed out.

Dubai Metro carried 8.2 million riders and covered more than 5.7 million km during the Expo from October 1, 2021 till March 31, 2022.

Public buses transported 15.5 million people, covering over 7.3 million km.

There were four types of bus services, including the Expo Rider Intercity had 1 million riders; Expo Rider Dubai had 1.4 million riders. Parking Shuttles to the three Expo 2020 Dubai gates clocked 10.2 million riders; and People Mover buses between gates had 2.8 million riders.

Taxi and e-hail ride services, like Careem and Uber, carried 2.5 million riders, said Al Tayer.

“RTA managed more than 29,000 parking slots at the site of Expo at several zones,” he added. “A total of 11 million people used RTA’s parking services.”

RTA used sophisticated technology to manage parking to ensure a safe and smooth flow of vehicles to and from the parking lots. It included the use of smart messaging signs and the management of parking through a smart system connected to the traffic movement control centre to identify the vacant parking slots at the site. The Call Centre received more than 30,000 calls, and customers’ satisfaction rating exceeded 92 per cent.

RTA has constructed integrated infrastructure to serve Expo 2020 Dubai, costing over Dh15 billion. High on the list is Route 2020, a 15-km extension of the Dubai Metro, connecting seven stations served by newly procured 50 trains.

RTA constructed a wide roads network comprising 138 lane-kilometre and nine flyovers, in addition to deploying more than 200 public buses featuring the highest international specifications. It provided 18 stations and bus stops in Dubai and key cities across the UAE, besides providing more than 15,000 taxis and limousines.

RTA managed more than 29,000 parking spaces at the site of Expo, and employed smart technologies, applications and artificial intelligence to facilitate the movement of Expo visitors via metro, buses and taxis.

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Filipino passport renewals in UAE to change as VFS centres shut down

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Filipinos in the UAE who need to renew or apply for a passport will soon have to follow a different process.

The Philippine Passport Renewal Centres (PaRC) operated by VFS Global in Dubai and Abu Dhabi will stop accepting applications after June 30, 2026. From July 1 onwards, all passport applications and renewals will be handled directly by the Philippine Embassy in Abu Dhabi and the Philippine Consulate General in Dubai.

The announcement was made by the Philippine missions in the UAE through their official social media channels.

What changes from July 1?

For nearly seven years, many Filipinos in the UAE have been able to complete passport renewals through VFS-operated Passport Renewal Centres, offering a convenient alternative to visiting diplomatic missions.

However, beginning July 1, applicants will once again need to book and process their passport services directly through the Philippine Embassy in Abu Dhabi or the Consulate General in Dubai.

The Philippine missions did not provide a reason for the closure of the VFS passport renewal centres.

What happens to unclaimed passports?

Applicants who completed their passport renewal process through the VFS centres on or before June 30 do not need to worry.

According to the advisory, all passports processed through the VFS Passport Renewal Centres, including those that have not yet been collected, will be available for pickup from the Philippine Embassy in Abu Dhabi or the Philippine Consulate General in Dubai starting July 1.

Officials have also urged applicants with ready passports awaiting collection to claim them as soon as possible.

Need assistance?

Filipinos with passport-related questions can contact the Philippine missions through the following channels:

Abu Dhabi

Phone: +971 50 813 7836

Dubai and Northern Emirates

Phone: +971 4 220 7800

Email

Applicants are encouraged to check directly with the embassy or consulate for the latest appointment and processing requirements before planning their visit.

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Dubai announces shorter government working hours for summer: Could private sector be next?

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Dubai government employees will once again enjoy shorter working hours and more flexible schedules this summer, thanks to the return of the Our Flexible Summer initiative.

Running from June 29 to September 10, the programme offers reduced working hours, flexible schedules and even three-day weekends for some government employees. 

The move is also likely to spark renewed debate about whether similar arrangements could eventually be adopted in the private sector. In an earlier AlArabiya report, experts suggested that Dubai’s flexible summer working model could pave the way for wider adoption of shorter workweeks across the UAE and potentially the broader GCC in the years ahead, although it may be a slow process.

Two flexible work models

Under the Our Flexible Summer initiative, government entities can choose between two different working schedules based on operational requirements.

The first group will work seven hours a day from Monday to Thursday, with a shorter four-and-a-half-hour workday on Fridays.

The second group will work eight hours a day from Monday to Thursday and enjoy a full day off every Friday, effectively creating a three-day weekend throughout the summer period.

In addition, government departments may introduce remote working arrangements where appropriate, depending on the nature of their operations and service requirements.

Focus on employee wellbeing

According to the Dubai Government Human Resources Department, the initiative is designed to enhance employee well-being without compromising productivity or service delivery.

Abdullah Ali bin Zayed Al Falasi, Director General of DGHR, said the programme has shown that flexible working arrangements can improve employee satisfaction while maintaining strong institutional performance.

He noted that creating people-focused workplaces remains a key priority for Dubai as it continues to develop modern government environments that support innovation, productivity and long-term sustainability.

By providing employees with more time for family, social commitments and personal wellbeing, Dubai aims to create a more attractive and future-ready workplace culture while maintaining high standards of public service.

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Paid parking hours in Sharjah extended till midnight from July 1

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Sharjah City Municipality has announced that paid public parking hours across the emirate will be extended until midnight from July 1, 2026, in a move aimed at addressing rising demand for parking spaces.

The new timings will apply to all paid parking areas in Sharjah, Kalba, Khorfakkan and Al Dhaid, including zones marked with yellow signboards. These will now operate in line with blue-zone areas, which already remain chargeable until 12am.

The municipality said parking will remain free on Fridays and official public holidays, except in designated areas where charges apply throughout the week, including holidays. In total, the revised system covers around 124,000 paid parking spaces across the emirate.

Under the new rules, parking fees will be applicable from 8am to midnight, although operating mechanisms may vary in certain smart parking zones, particularly in tourist-heavy locations.

Hamed Al Qaed, Director of the Public Parking Department at Sharjah City Municipality, said the decision follows a detailed study of parking usage patterns, occupancy levels and demand across different parts of the emirate. He added that the review also included benchmarking against other systems and feedback from residents and visitors.

He said growing commercial, economic and tourism activity had increased pressure on parking availability, particularly in the evening hours, making extended operation necessary to improve turnover and reduce congestion.

According to the municipality, the change is also intended to address difficulties faced by residents, subscription holders and visitors—especially those visiting restaurants and cafes—who often struggle to find parking after 10pm.

Officials said the extended hours are expected to improve space availability, reduce illegal or informal parking, and enhance traffic flow in busy commercial and residential districts. The move is also aimed at supporting Sharjah’s broader appeal as a place to live and visit.

The municipality clarified that there will be no increase in seasonal parking subscription fees. Existing subscribers will effectively receive two additional hours of daily coverage, with the current 14-hour free window increasing to 16 hours.

Motorists have been urged to comply with the updated timings and use official payment channels, including SMS services and the Sharjah Digital app. The municipality also encouraged residents to make use of seasonal parking permits available through its online services.

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