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37m people use RTA services during Expo 2020 Dubai

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As many as 37.3 million people used Roads and Transport Authority (RTA) services during Expo 2020 Dubai, recent statistics indicate.

This is a whopping 67 per cent of the total usage of transport services at Expo. A total of 26.3 million people travelled by public transport — Dubai Metro, public buses, taxis and e-hail rides.

RTA’s transit modes served 37 per cent of Expo visitors and about 11 million motorists used RTA’s parking slots during Expo, said Mattar Al Tayer, director-general, chairman of the board of executive directors of RTA.

“The integrated infrastructure of road and transportation networks, as well as the master mobility plan developed by RTA in cooperation with strategic partners, was instrumental in facilitating the movement of residents and visitors from Dubai and other emirates to Expo 2020,” Al Tayer pointed out.

Dubai Metro carried 8.2 million riders and covered more than 5.7 million km during the Expo from October 1, 2021 till March 31, 2022.

Public buses transported 15.5 million people, covering over 7.3 million km.

There were four types of bus services, including the Expo Rider Intercity had 1 million riders; Expo Rider Dubai had 1.4 million riders. Parking Shuttles to the three Expo 2020 Dubai gates clocked 10.2 million riders; and People Mover buses between gates had 2.8 million riders.

Taxi and e-hail ride services, like Careem and Uber, carried 2.5 million riders, said Al Tayer.

“RTA managed more than 29,000 parking slots at the site of Expo at several zones,” he added. “A total of 11 million people used RTA’s parking services.”

RTA used sophisticated technology to manage parking to ensure a safe and smooth flow of vehicles to and from the parking lots. It included the use of smart messaging signs and the management of parking through a smart system connected to the traffic movement control centre to identify the vacant parking slots at the site. The Call Centre received more than 30,000 calls, and customers’ satisfaction rating exceeded 92 per cent.

RTA has constructed integrated infrastructure to serve Expo 2020 Dubai, costing over Dh15 billion. High on the list is Route 2020, a 15-km extension of the Dubai Metro, connecting seven stations served by newly procured 50 trains.

RTA constructed a wide roads network comprising 138 lane-kilometre and nine flyovers, in addition to deploying more than 200 public buses featuring the highest international specifications. It provided 18 stations and bus stops in Dubai and key cities across the UAE, besides providing more than 15,000 taxis and limousines.

RTA managed more than 29,000 parking spaces at the site of Expo, and employed smart technologies, applications and artificial intelligence to facilitate the movement of Expo visitors via metro, buses and taxis.

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Don’t cross here: Abu Dhabi Police issue fresh warning

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Pedestrians in Abu Dhabi are being reminded to use designated bridges, tunnels and crossings to stay safe and help reduce road accidents, according to Abu Dhabi Police.

The advisory comes as part of GCC Traffic Week 2026, held under the theme “I Cross Safely,” which focuses on improving road safety awareness across the region.

Officials warned that crossing roads from undesignated areas remains a high-risk behaviour, putting both pedestrians and drivers in danger, especially on busy roads where vehicles may not be able to stop in time.

Pedestrian crossings in place

Authorities highlighted that the UAE’s road network includes well-equipped pedestrian bridges, tunnels and marked crossings, designed to ensure safe and smooth movement across major roads.

Shared responsibility

Police are urging residents and visitors alike to follow traffic rules and act responsibly, stressing that road safety depends on collective efforts from both pedestrians and motorists.

For residents, the message is simple: use the right crossing points to stay safe and avoid unnecessary risks.

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US issues advisory in UAE after security alerts

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The US Mission to the UAE has advised American expats in the country to remain alert following warnings of potential aerial threats.

The guidance comes after alerts issued by the UAE Ministry of Interior, with officials confirming that recent aerial threats were successfully intercepted.

A Level 3 Reconsider Travel advisory from the US Department of State remains in place, urging citizens to exercise increased caution while in the country.

Embassy operations continue with adjustments

The US Embassy Abu Dhabi and Consulate in Dubai remain open but are operating with reduced staffing under an ordered departure status, with non-essential personnel temporarily relocated.

Routine visa services are currently suspended, although emergency consular services remain available.

What US expats should know?

Authorities have encouraged citizens to stay informed through official channels and be prepared to follow safety instructions if needed, including temporary shelter-in-place measures.

Precautionary advice includes:

  • Staying away from windows during incidents
  • Keeping basic emergency supplies ready
  • Maintaining communication with family members

Officials say the situation is being closely monitored, with further updates expected as needed. UAE authorities have emphasised that response systems are active and effective, with safety remaining a top priority.

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Pakistan restores passport services in UAE after 8-day disruption

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Passport services at Pakistani missions in the UAE have resumed, bringing relief to thousands of expats affected by a recent outage.

The Consulate General of Pakistan and Embassy of Pakistan confirmed that passport services are now fully operational as of Tuesday, May 5.

The disruption, which lasted around eight days, was caused by a technical fault at the Directorate General of Immigration and Passports (DGI & P) headquarters in Islamabad, leading to a temporary suspension of passport services at missions abroad from April 29.

What should applicants do now?

Officials have advised applicants to visit embassies and consulates during designated service hours to complete passport applications and renewals.

Wider impact across the Gulf

The outage affected Pakistani missions across multiple countries, including the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait, leaving many unable to process documents during the disruption.

Pakistanis expats can now move forward, easing pressure for those needing urgent travel or documentation.

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