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37m people use RTA services during Expo 2020 Dubai

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As many as 37.3 million people used Roads and Transport Authority (RTA) services during Expo 2020 Dubai, recent statistics indicate.

This is a whopping 67 per cent of the total usage of transport services at Expo. A total of 26.3 million people travelled by public transport — Dubai Metro, public buses, taxis and e-hail rides.

RTA’s transit modes served 37 per cent of Expo visitors and about 11 million motorists used RTA’s parking slots during Expo, said Mattar Al Tayer, director-general, chairman of the board of executive directors of RTA.

“The integrated infrastructure of road and transportation networks, as well as the master mobility plan developed by RTA in cooperation with strategic partners, was instrumental in facilitating the movement of residents and visitors from Dubai and other emirates to Expo 2020,” Al Tayer pointed out.

Dubai Metro carried 8.2 million riders and covered more than 5.7 million km during the Expo from October 1, 2021 till March 31, 2022.

Public buses transported 15.5 million people, covering over 7.3 million km.

There were four types of bus services, including the Expo Rider Intercity had 1 million riders; Expo Rider Dubai had 1.4 million riders. Parking Shuttles to the three Expo 2020 Dubai gates clocked 10.2 million riders; and People Mover buses between gates had 2.8 million riders.

Taxi and e-hail ride services, like Careem and Uber, carried 2.5 million riders, said Al Tayer.

“RTA managed more than 29,000 parking slots at the site of Expo at several zones,” he added. “A total of 11 million people used RTA’s parking services.”

RTA used sophisticated technology to manage parking to ensure a safe and smooth flow of vehicles to and from the parking lots. It included the use of smart messaging signs and the management of parking through a smart system connected to the traffic movement control centre to identify the vacant parking slots at the site. The Call Centre received more than 30,000 calls, and customers’ satisfaction rating exceeded 92 per cent.

RTA has constructed integrated infrastructure to serve Expo 2020 Dubai, costing over Dh15 billion. High on the list is Route 2020, a 15-km extension of the Dubai Metro, connecting seven stations served by newly procured 50 trains.

RTA constructed a wide roads network comprising 138 lane-kilometre and nine flyovers, in addition to deploying more than 200 public buses featuring the highest international specifications. It provided 18 stations and bus stops in Dubai and key cities across the UAE, besides providing more than 15,000 taxis and limousines.

RTA managed more than 29,000 parking spaces at the site of Expo, and employed smart technologies, applications and artificial intelligence to facilitate the movement of Expo visitors via metro, buses and taxis.

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Pakistan passport services in UAE likely to resume on May 4

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The Consulate General of Pakistan in Dubai indicated that passport services, disrupted due to technical issues, are expected to resume on Monday, May 4.

The suspension, announced earlier this week by Pakistan’s missions in Abu Dhabi and Riyadh, stems from a major technical glitch that affected systems across multiple countries. Officials confirmed that all in-person processing would remain halted until further notice.

Roughly 800 to 1,000 expats rely on the consulate and embassy every day. That’s a huge volume, and delays have hit people needing passport renewals, visa processing, and residency-related paperwork. For several residents, it has directly affected their travel plans, legal status, and employment.

To ease the impact, missions have advised Pakistani citizens to use the online passport application system for renewals and new requests where possible. Those unable to access digital services are asked to wait for further guidance until operations are restored.

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Crime

Dubai Police issue urgent warning: Secure your devices now

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Dubai Police have issued a fresh reminder to residents to strengthen the security of home surveillance systems and internet-connected devices, warning that weak settings can leave users vulnerable to hacking, privacy breaches, and even cyber extortion.

The alert comes as part of ongoing awareness campaigns led by the General Department of Criminal Investigation, represented by the Cybercrime and Electronic Crime Department. Authorities noted that many cyberattacks exploit devices with default or weak configurations, making them easy targets.

Residents are advised to take simple but vital steps:

  • •Change default passwords immediately after activating any device.
  • •Use strong, complex passwords with letters, numbers, and symbols.
  • •Regularly update operating systems and apps to patch security gaps.
  • •Avoid sharing personal details or passwords with unverified sources.
  • •Switch off surveillance systems when not in use, especially in private spaces.
  • •Stay alert to suspicious links or apps from unreliable platforms.

Dubai Police emphasised that awareness remains the first line of defence against cybercrime. To support the public, residents can access advice through the e-Crime Hub and report incidents via official channels or by calling 901 for non-emergency cases.

Authorities reiterated that community cooperation is key to reducing cybercrime and protecting individuals, families, and property in the digital age.

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Dh400 fine for jaywalking in Dubai: What residents must know

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Pedestrians in Dubai are being urged to follow road safety rules, as Dubai Police warns that crossing from non-designated areas remains a leading cause of run-over accidents.

Officials say that despite the availability of pedestrian bridges and safe crossings across major roads, some individuals continue to take risks, especially on high-speed routes where drivers may not be able to stop in time.

The warning follows a recent incident where a pedestrian was injured after attempting to cross from an unsafe location in the city. The individual sustained minor injuries.

According to Brigadier Jumaa Salem Bin Suwaidan, pedestrians who ignore crossing rules not only risk their own safety but also endanger drivers and other road users.

Under UAE traffic laws, crossing outside designated areas or ignoring signals can result in a Dh400 fine, reinforcing the importance of using marked crossings and following traffic lights.

Residents have been urged to use designated crossings and stay alert, particularly on busy roads. With increasing traffic and high vehicle speeds in many areas, even a short shortcut can carry serious risks.

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