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Dubai launches ‘Jabr’ to support families after death with instant, compassionate services

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In a major step to support families in the immediate aftermath of a death, the Dubai Health Authority has launched a new phase of its ‘Jabr’ system, delivering fast, compassionate and fully digitised bereavement services to ease emotional and administrative burdens.

As part of the ‘City Makers’ initiative, the system assigns a dedicated Government Service Officer to every case, who completes all procedures on behalf of the family, from death certification and burial arrangements to repatriation and estate registration, eliminating the need to visit multiple entities during a time of grief.

Powered by a unified digital platform, all relevant authorities are automatically notified as soon as a death is registered, enabling services to be delivered proactively. Death certificates are issued automatically, estate files are opened with Dubai Courts, and assets are inventoried without in-person visits.

Families also receive social and psychological support, including condolence tents for Emirati families, trained school counsellors for affected students, and optional religious guidance. Funeral services have been streamlined, with trained volunteers and upgraded cemetery facilities ensuring faster arrangements.

DHA said the transformation places people at the heart of government services, allowing families the space and time to focus on healing.

Comprehensive social, psychological and community support

The integrated Jabr system is built on five key pillars:

1. Humanity First
A dedicated Government Service Officer proactively manages all burial, repatriation and related requirements. Real-time notifications enable immediate service delivery without family applications.

2. Social Support
The Community Development Authority provides condolence tents with full hospitality for Emirati families for three days across more than 70 designated locations. Condolence initiatives for residents are delivered in coordination with eight public-benefit organisations and places of worship.

3. Psychological Support
The Knowledge and Human Development Authority (KHDA), in coordination with the Dubai Academic Health Corporation, has trained 230 school counsellors to support students affected by bereavement. Religious counselling is also provided through the Islamic Affairs and Charitable Activities Department.

4. Digital Integration and Reduced Requirements
All entities operate through a unified smart system supported by a central decision-making dashboard. A unified payment point has also been introduced in collaboration with Digital Dubai.

5. Enhanced Funeral Services
More than 130 volunteers have been trained to wash and prepare the deceased for burial. Cemetery facilities have been upgraded in coordination with Dubai Municipality to streamline funeral services.

Quality of life at the core

Juma Al Blooshi, Consultant at the DHA’s Public Health Protection Department, said the initiative reflects Dubai’s commitment to enhancing the quality of life by reducing psychological and financial pressures on families through digital services.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Sharjah announces remote work for government employees 

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Authorities in Sharjah have announced remote work for government employees, effective immediately through Thursday, March 26, as part of ongoing safety measures.

The Sharjah Human Resources Department has authorised department heads, directors general, and managers across government entities to implement a “work from distance” system where necessary, ensuring business continuity while prioritising employee safety and flexibility.

Officials clarified that the directive does not apply to essential roles that require physical presence at workplaces.

The move aligns with broader precautionary measures across the United Arab Emirates, where authorities continue to adapt working arrangements amid unstable weather and regional developments.

Earlier, the Ministry of Human Resources and Emiratisation had advised private sector companies to adopt remote working wherever possible. Schools and universities across the UAE have also shifted to distance learning, with the measure recently extended to ensure student safety.

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UAE weather update: Heavy rains, strong winds trigger safety guidelines and flight disruptions

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Authorities across the UAE have stepped up safety measures as unstable weather continues to impact multiple regions, bringing rainfall, strong winds, and reduced visibility.

The National Centre of Meteorology (NCM) has issued yellow and orange alerts across most parts of the country, warning of varying rainfall intensity and winds reaching up to 50 km/h. While sea conditions remain light to moderate in the Arabian Gulf and Sea of Oman, residents have been strongly advised to avoid valleys, flood-prone areas, mountainous regions, and the sea.

Drive safely

Authorities are urging motorists to drive cautiously, reduce speed, and maintain safe distances due to slippery roads and poor visibility. Dubai Police confirmed full readiness to respond to emergencies and stressed the importance of following traffic laws and avoiding risky areas such as watercourses and valleys.

Emergency contact numbers have been shared by officials in Dubai and Abu Dhabi, ensuring residents can quickly seek assistance when needed. For emergencies, the public can contact 999, while non-emergency cases can be reported via 901.

Flight disruptions

Meanwhile, major airlines including Emirates, flidubai and Air Arabia have issued travel advisories. Passengers are urged to allow extra travel time to airports, check flight status regularly, and stay updated on potential delays or schedule changes. Air Arabia noted that operations in Sharjah, Abu Dhabi, and Ras Al Khaimah may be affected. Passengers have been urged to check their flight status ahead of departing for the airport.

Residents urged to remain indoors

The National Emergency Crisis and Disaster Management Authority also reassured the public that emergency alert systems remain active, clarifying that warning sounds should not be confused with weather-related disturbances.

Residents have been urged to remain indoors during severe weather and avoid going out unless absolutely necessary, stressing that precautionary behaviour is essential to prevent injuries and accidents during sudden weather changes.

The ministry also advised residents to protect vehicles and outdoor property by covering them where possible.

Weather conditions are expected to persist through the week, with authorities emphasising the importance of staying informed through official channels and avoiding unnecessary travel.

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Sharjah closes public parks, announces free parking amid heavy rains

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Unstable weather conditions have prompted authorities in Sharjah to take precautionary measures, including the temporary closure of all public parks and medical fitness centres to ensure public safety.

Residents are urged to avoid open areas and follow official weather updates as heavy rainfall continues to impact the emirate. A massive response effort is underway, with over 1,200 personnel deployed alongside water tankers, high-capacity pumps, and recovery vehicles to manage flooding and assist stranded motorists.

Free parking

In a move to ease mobility during the disruption, Sharjah has also announced a temporary exemption from public parking fees across all zones for today. Authorities confirmed that normal parking charges will resume once weather conditions improve.

Stay safe, stay informed, and avoid unnecessary travel during this period.

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