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UAE warns retailers of fines up to Dh100,000 for unauthorised Ramadan price hikes

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Retailers and traders across the UAE have been warned against increasing prices of essential food items during Ramadan without prior approval, with authorities confirming that violators face fines of up to Dh100,000 and possible temporary closure of their establishments.

The Ministry of Economy and Tourism, in coordination with local authorities nationwide, has intensified inspections to ensure compliance with the 2022 Pricing Policy for Essential Consumer Goods, which strictly prohibits price increases on nine key food items without official approval.

9 Essential items under strict monitoring

The regulated items include:

  • Cooking oils
  • Eggs
  • Dairy products
  • Rice
  • Sugar
  • Poultry
  • Legumes
  • Bread
  • Wheat

How residents can file a complaint

Residents who notice discrepancies at supermarkets or grocery stores can formally file complaints, but knowing the correct process is key. If you believe a retailer has raised prices unfairly, here’s exactly what to do.

Step 1: Check the shelf price vs checkout price

Before filing a complaint, confirm there is an actual discrepancy:

  • Compare the shelf price with the scanned price at checkout.
  • Ensure promotional offers are clearly stated.
  • Check whether discounts apply only to loyalty card members.

Step 2: Keep proof of purchase

Your complaint is unlikely to proceed without documentation. Make sure you keep:

  • The purchase receipt or invoice
  • The name and branch of the retailer
  • Details of the product and price difference
  • Photos (if possible) showing shelf pricing

Without supporting evidence, the complaint may be dismissed.

How to file complain in each emirate

For most emirates (Except Dubai, Abu Dhabi, and Ajman)

  1. Visit the Ministry of Economy and Tourism website: www.moet.gov.ae
  2. Click on eServices
  3. Select Consumer Protection and Commercial Control Services
  4. Choose Resolve Consumer Complaints
  5. Fill in your details and upload supporting documents

Complaints are typically resolved within one week.

For Dubai

  • Visit: www.consumerrights.ae
  • Click Consumer Complaints
  • Complete the online form and upload evidence

You can also call the helpline: 600 545 555

For Abu Dhabi

Residents can complain through:

  • Call: 800 555 (Abu Dhabi Government Contact Centre)
  • Email: contact@tamm.abudhabi
  • Visit any TAMM service centre

For Ajman

For retailers licensed in Ajman:

  1. Visit www.ajmanded.ae
  2. Click Consumer Protection
  3. Select Request for Complaint
  4. Submit the purchase invoice and supporting documents

Note: The retailer must hold an Ajman-issued commercial licence.

What happens when you file a complaint

Authorities will investigate the case. If a violation is confirmed:

  • Sales of the product may be suspended immediately
  • Retailers may receive written warnings
  • Fines can range from Dh500 to Dh100,000
  • Repeat offenders may face temporary closure

In severe cases, stricter penalties may apply.

With grocery spending typically rising during Ramadan, authorities urge residents to stay vigilant. Taking a few seconds to check your receipt could help prevent unfair pricing and protect household budgets across the UAE.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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UAE: Dh2,000 fine as police target loud modified cars disturbing neighbourhoods

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Police across the UAE have launched a major crackdown on illegally modified cars and motorcycles after residents reported late-night engine blasts that sounded like explosions, sparking panic in several neighbourhoods.

During the quiet hours of the night, many residents said the sudden thunder-like bursts from revving engines left them alarmed. With regional tensions dominating headlines, some initially feared the sounds could be linked to security developments before realising they were caused by vehicles deliberately producing “backfire” sounds.

Authorities say the disturbances were largely caused by teenagers and young drivers modifying exhaust systems or aggressively revving engines to create explosive noises that echo through residential streets.

Police clarified that the sounds heard in parts of Dubai and Sharjah were not related to any security threat, but rather reckless driving and illegal vehicle modifications.

Patrols intensified across neighbourhoods

Following multiple complaints, police have stepped up patrols and enforcement campaigns in residential areas to stop motorists from creating excessive noise.

Major General Saif Muhair Al Mazrouei, Assistant Commander-in-Chief for Operations at Dubai Police, said authorities are using advanced monitoring systems and targeted enforcement to track down offenders.

“Our priority is to protect the comfort and safety of residents while addressing violations such as illegal vehicle modifications and excessive noise,” he said.

Sharjah launches inspection campaigns

In Sharjah, police have also intensified inspection campaigns and checkpoints to detect vehicles fitted with unauthorised modifications.

Brigadier Khalifa Al Khassouni, Director of the Central Region Department at Sharjah Police, said the campaign aims to restore calm in residential areas and reassure communities, particularly at a time when sudden loud sounds can easily trigger concern.

Heavy penalties for offenders

Under UAE traffic laws, motorists caught driving vehicles that create excessive noise face:

  • Dh2,000 fine
  • 12 black points on their driving licence
  • Possible vehicle impoundment

Vehicles with illegal modifications may also be confiscated, with release fees reaching up to Dh10,000.

Police are also urging parents to keep a close watch on teenagers and young drivers, and have asked residents to report reckless driving immediately through official police channels.


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Explained: Dubai’s new law on administrative violations, fines and penalties

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Dubai has introduced a new legal framework governing administrative violations, penalties, and enforcement measures across government entities.

Issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, Law No. (6) of 2026 aims to make enforcement fairer, more transparent, and consistent across the emirate.

Here’s a simple breakdown of what the law means.

What is the purpose of the law?
The law creates a unified framework for handling administrative violations and penalties across Dubai government entities. It is designed to ensure enforcement actions respect fairness, transparency, accountability, and legality while protecting public services and community interests.

How are violations classified?
Administrative violations must now be clearly defined by the competent authority and are classified into three categories:

  • Minor violations
  • Moderate violations
  • Serious violations

This classification helps authorities apply appropriate penalties based on the severity of the offence.

What penalties can authorities impose?
Government entities may apply several administrative measures depending on the violation, including:

  • Warnings to correct the issue
  • Temporary closure of a business (up to six months)
  • Permanent closure of an establishment
  • Cancellation or modification of licences or permits
  • Suspension of projects, activities, or transactions

How will fairness be ensured?
The law requires penalties to be proportionate to the violation and consider factors such as:

  • Whether the violation was intentional or accidental
  • Repeated violations
  • Damage caused
  • Whether the offender took steps to fix the issue early

What are the procedures before penalties are announced?
Authorities must follow strict procedures before publishing violations:

  • Approval from the Director General of the government entity
  • Coordination with the Government of Dubai Media Office for public announcements

When does the law take effect?
The law comes into force immediately after publication in the Official Gazette. Any conflicting provisions in previous laws will be cancelled.
Officials say the law will help standardise enforcement practices across Dubai, prevent misuse of authority, and increase compliance with regulations, ultimately improving governance and protecting public interests.

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Abu Dhabi expands driverless taxi services on Yas Island

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Abu Dhabi has expanded its driverless taxi services on Yas Island with the addition of a new operator, Autogo, marking another step forward in the emirate’s autonomous mobility plans.

The expansion is being implemented in collaboration with Apollo Go, a subsidiary of China’s technology company Baidu, while Autogo, a subsidiary of K2, will serve as the local operator joining the growing ecosystem of autonomous transport providers.

The move follows the successful completion of testing and operational trials on Yas Island, allowing the service to transition into commercial operations for Level 4 autonomous taxis, which are capable of operating without human intervention in most conditions.

Residents and visitors can access the service through the AutoGo smart application, available on both Android and Apple app stores.

According to Waleed Alblooshi, Vice President of Strategy at K2, the rides will be offered free of charge at this stage, allowing the public to experience autonomous mobility as a practical transportation option before the service moves to full commercial operations.

Driverless taxi services are also expected to expand in the future to Al Reem Island, Al Maryah Island, and Al Saadiyat Island, as part of Abu Dhabi’s broader strategy to introduce smart mobility solutions across the emirate.

The initiative forms part of Abu Dhabi’s long-term vision to expand autonomous mobility services, diversify operators, and strengthen the overall readiness of the transport ecosystem.


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