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Abu Dhabi warns public about fraudulent SMS and iMessage phishing scams

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Abu Dhabi Customs has issued a warning to the public about fraudulent SMS and iMessage messages circulating that impersonate the authority and well-known shipping companies in an attempt to steal personal information.

According to the authority, scammers are sending messages that appear legitimate, often claiming there is a shipment issue, customs fee, or a request to update delivery details. These messages usually include malicious links designed to trick recipients into providing sensitive information such as personal data, banking details, or login credentials.

Abu Dhabi Customs urged the public not to interact with these messages or open any links, stressing that fraudsters sometimes use phone numbers or names that falsely suggest they are associated with official entities to gain people’s trust.

The authority advised customers to avoid sharing personal information with unknown parties and to rely only on official channels to access services, track shipments, or obtain customs-related information.

Abu Dhabi Customs also reaffirmed its commitment to maintaining high cybersecurity standards and protecting customer data, noting that it works with relevant authorities to monitor and address digital fraud attempts.

Members of the public are encouraged to report any suspicious messages impersonating Abu Dhabi Customs through official channels, helping authorities raise community awareness and reduce phishing attempts.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

Crime

Dubai Police warn against fake news, urge public to rely only on official sources

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Dubai Police have issued a public advisory warning residents against the spread of misinformation, stressing that relying on unverified sources can threaten community safety and stability.

In a statement shared on social media, authorities highlighted how the speed of modern communication has made it easier for inaccurate information to circulate, sometimes deliberately to create panic and anxiety.

Officials emphasised that individuals play a critical role in maintaining public order, noting that sharing unverified content can have serious consequences. “What we share matters,” the statement said, adding that misinformation can undermine public safety.

Residents have been urged to act responsibly online by verifying information before sharing and relying only on official sources for updates.

The advisory also referenced warnings from UAE Public Prosecution, which confirmed that individuals who repost or circulate rumours—even if they are not the original creators—can face legal action under the country’s cybercrime laws.

Authorities reiterated that responsible digital behaviour is essential to protecting both individual and community well-being.

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Crime

Dubai scam alert: Authority warns of fake QR code scams as cyber fraud attempts rise

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The Dubai Electronic Security Centre (DESC) has issued a warning over a growing number of scams involving fake QR codes, especially those sent through email.

According to the authority, cybercriminals are exploiting how quickly information spreads by sharing QR codes that appear to offer urgent updates or important services. However, scanning these codes can expose users to serious risks.

DESC explained that such QR codes may install malware on devices or redirect users to fake websites designed to steal personal and financial information.

How to protect your device

Residents are being urged to stay cautious by verifying the source of any email before scanning QR codes, avoiding suspicious messages, and never entering sensitive details on untrusted links.

To boost online safety, DESC also recommends using the RZAM app, which provides real-time alerts about unsafe websites and allows users to scan links before opening them.

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Crime

Dubai Police launches campaign to combat scams and protect residents

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Dubai Police has launched a wide-ranging initiative aimed at combating fraud and raising public awareness, in collaboration with more than 40 government, semi-government, and private sector organisations.

The campaign, led by the Criminal Investigation Department, focuses on educating residents about common scams, particularly those carried out by phone calls and online platforms to steal money or sensitive banking information.

Officials said the initiative is designed to improve public understanding of how fraud schemes operate and how to report them, targeting employees, families, and the broader community.

Authorities have strongly warned residents not to share personal or financial information with unknown callers, stressing that no legitimate government entity or financial institution would request such details over the phone.

They added that many scams are highly sophisticated and rely on a lack of awareness among victims.

Residents are encouraged to report suspected fraud through official channels, including the Dubai Police app, by calling 901, via the eCrime platform, or through the “Police Eye” service.

Authorities also advised individuals who believe they may have been targeted to immediately contact their bank to block any suspicious transactions before reporting the incident.

Saeed Al Hajri, Director of the General Department of Criminal Investigation, said the initiative reflects Dubai Police’s continued commitment to strengthening public awareness around fraud. He noted that the campaign aligns with the “Year of the Family,” reinforcing the importance of awareness as the first line of defence against financial crimes.


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