Dubai has officially been recognised as the first Certified Autism Destination in the Eastern Hemisphere. This achievement highlights the city’s efforts to make its tourism more accessible and inclusive for everyone, including residents and visitors with autism and sensory needs.
The certification, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), was a result of extensive collaboration between the Dubai Department of Economy and Tourism (DET) and various local partners. Key initiatives included staff training, improved support at attractions, and the introduction of sensory guides and special lanyards to help visitors with hidden disabilities.
This milestone supports Dubai’s economic goals, which include enhancing talent development, social inclusion, and quality of life for all. It also aligns with the UAE Year of Community, promoting inclusive spaces and shared experiences.
As part of the certification process, more than 70,000 people have received autism and sensory awareness training, including employees from over 300 hotels and more than 15 attractions across the city. Notable sites, such as Dubai International Airport and Expo City Dubai, have earned recognition for their efforts to support visitors with autism.
Issam Kazim, CEO of Dubai’s tourism corporation, said the recognition reflects the city’s commitment to accessibility, and it’s part of the ongoing effort to make Dubai a top global destination for both business and leisure.
The city’s commitment to accessibility extends to airlines as well. Emirates has become the world’s first Autism Certified Airline™, with over 30,000 staff trained to assist autistic travellers.
Additionally, all certified locations in Dubai will be featured on the IBCCES Accessibility App, which provides real-time information about sensory-friendly spaces and recommended destinations for those with special needs.