Dubai’s Roads and Transport Authority (RTA) has expanded its Bus-On-Demand service to include Oud Metha and Barsha Heights, aiming to provide faster, more convenient transport solutions while easing traffic congestion across the emirate.
Affordable, Smart, and Efficient Mobility
Adel Shakri, Director of Planning and Business Development at RTA’s Public Transport Agency, emphasized the efficiency and affordability of the service.
“The Bus-On-Demand service is seamless, efficient, and one of the leading mass mobility solutions in Dubai, a city experiencing rapid population growth. This expansion helps tackle traffic congestion and enhances flow while remaining cost-effective at just AED 5 per trip per person,” said Shakri.
The expansion brings the service to 10 key areas across Dubai, including Al Barsha, Dubai Silicon Oasis, Al Nahda, and recent additions like Business Bay and Downtown Dubai.
How It Works
Operated through an intelligent response system, passengers can request a ride via the Dubai Bus-On-Demand app, which connects designated areas with compact, 13-seater public buses. Users can plan their route, pay the fare, and track their ride all within the app, ensuring smooth first- and last-mile connectivity to nearby public transport hubs.
Before expanding the service, RTA conducted a detailed survey, analysing factors such as user demand, vehicle ownership, mobility patterns, walking distances, and affordability. The service was also benchmarked against global best practices in countries like Spain, Germany, the US, and Finland.
Seamless Public Transport Integration
With growing demand, RTA is strengthening Dubai’s public transport network, ensuring commuters enjoy faster, safer, and more accessible journeys. The service is available for download on Apple Store and Google Play, with drivers coordinating via the app to reach the nearest pickup points.