Private sector employees in Dubai can now report workplace concerns directly through the DubaiNow app using a new digital service called Worker’s Voice.

Developed by Dubai Police and integrated into the DubaiNow platform by Digital Dubai, the service enables workers to submit complaints online without visiting a government service centre.

Here’s everything you need to know.

What Is the Worker’s Voice service?

Worker’s Voice is a digital complaint service available on the DubaiNow app. It allows private sector employees to raise concerns about their employer through an official government platform.

Workers can submit complaints individually or as a group, making it easier to report issues while reducing the need for in-person visits.

What complaints can employees raise?

The service covers a range of workplace-related issues, including:

1. Salary and wage issues

Employees can report:

• Unpaid salaries
• Delayed wage payments
• Unauthorised salary deductions

2. Working conditions

Workers can file complaints about:

• Excessive working hours
• Violations of employment contract terms
• Lack of mandatory rest breaks
• Denial of annual leave or other legal entitlements

3. Employee accommodation

Complaints can also be submitted regarding:

• Poor living conditions
• Unsafe or overcrowded accommodation
• Failure to meet approved housing standards

4. Health and safety concerns

Workers can report:

• Unsafe workplaces
• Lack of protective equipment
• Occupational health and safety violations

How to submit a complaint

Filing a complaint is straightforward:

1. Open the DubaiNow app and sign in using your UAE Pass.
2. Navigate to the Worker’s Voice service under the police, justice or safety services section.
3. Enter details about your employer and describe the issue clearly.
4. Submit your complaint electronically.

Once submitted, the complaint is forwarded through official channels managed by Dubai Police for review and follow-up.

Do you need to visit a service centre?

No. One of the biggest advantages of the new service is that workers can complete the entire complaint process digitally through the DubaiNow app, eliminating the need to visit a government office for initial reporting.

What is DubaiNow?

DubaiNow is the Dubai Government’s unified smart services platform, offering access to more than 250 services from over 35 government and private sector entities.

Residents can use the app to pay bills, renew government services, access official documents and now report workplace issues through Worker’s Voice.

Is Worker’s Voice the same as MoHRE?

Not exactly.

The Worker’s Voice feature is designed to help employees report workplace concerns through DubaiNow and Dubai Police.

However, employment disputes involving labour law interpretation, contract mediation, end-of-service benefits or cases that may proceed to the Labour Court are generally handled by the Ministry of Human Resources and Emiratisation (MoHRE).

Workers with complex employment disputes may still need to file or continue their case through MoHRE’s official channels.

The addition of Worker’s Voice makes it easier for private sector employees to report workplace concerns quickly and securely. By moving the process online, Dubai aims to improve access to government services, strengthen worker protection and encourage faster reporting of labour-related issues.

Ajman has launched one of its biggest infrastructure programmes to date, investing Dh1.8 billion in a wide-ranging development plan called AM30x30. The initiative includes 30 projects that will be rolled out between 2026 and 2030 to improve roads, transport, parks, and public spaces across the emirate.

Here’s what you need to know.

What is AM30x30?

AM30x30 is Ajman Municipality’s long-term development agenda designed to support Ajman Vision 2030. The programme focuses on creating a more sustainable, connected, and liveable city by upgrading infrastructure and expanding community facilities.

Why is Ajman investing Dh1.8 billion?

The investment is intended to:

• Improve traffic flow and reduce congestion.
• Build better roads and pedestrian infrastructure.
• Expand cycling and walking networks.
• Increase green spaces and public parks.
• Support Ajman’s growing population.
• Attract new businesses and investors.
• Enhance residents’ overall quality of life.

What projects are included?

The programme is divided into five main packages.

1. Better Roads and Junctions

Major roads and roundabouts across Ajman will be upgraded, including the Al Zorah area and several key streets. New pedestrian bridges and stormwater drainage systems will also be built to improve safety and reduce flooding during heavy rain.

2. Improved Residential Roads

Roads in neighbourhoods such as Al Rashidiya, Al Rawdah, Al Yasmeen, Al Helio, Masfout and Al Manama will be paved and upgraded, making daily travel smoother for residents.

3. Wider Roads to Ease Traffic

Several important roads will be widened or improved, including Sheikh Khalifa bin Zayed Street and Al Tallah Street. New roads will also be developed in the Mohammed bin Zayed residential area.

4. More Cycling and Walking Spaces

Ajman plans to add 16 kilometres of new cycling tracks across the emirate and develop the Al Uqdah Walkway. These projects are designed to encourage healthier lifestyles and promote environmentally friendly transport.

5. More Parks and Green Areas

Around 330,000 square metres of new parks and community spaces will be created in several residential areas. The aim is to provide families with more recreational facilities while increasing the amount of green space available to residents.

What are the targets by 2030?

Ajman Municipality has set several key goals, including:

• Increasing new road construction by 43%.
• Expanding cycling tracks by 33%.
• Increasing public recreational space to 4.79 square metres per person.
• Creating a more sustainable and environmentally friendly urban environment.

How will residents benefit?

For people living in Ajman, the programme is expected to deliver several everyday improvements, including:

• Shorter travel times through upgraded roads.
• Safer walking and cycling routes.
• More parks for families and children.
• Better drainage systems during rainy weather.
• Improved public spaces and neighbourhood facilities.
• Higher property values in developing areas.
• A cleaner, greener and more attractive city.

As Ajman’s population continues to grow, investing in transport, infrastructure and public amenities has become increasingly important. The AM30x30 programme is designed not only to improve daily life for residents but also to prepare the emirate for future growth.

If completed as planned, the initiative will transform many parts of Ajman into more connected, accessible and people-friendly communities over the next five years.

The UAE Federal National Council (FNC) has approved a draft law to protect the country’s cultural heritage, with severe penalties for anyone who damages, steals, or illegally trades in protected heritage items.

If enacted, the legislation would introduce fines of up to Dh10 million and prison sentences of up to 10 years for the most serious offences involving archaeological and heritage sites.

Why the new law?

The proposed legislation is designed to preserve the UAE’s rich cultural identity while supporting sustainable development and cultural tourism.

The law aims to:

• Protect, preserve, document, and promote the UAE’s cultural heritage.
• Encourage research and education related to heritage.
• Support cultural exchange and diversity.
• Preserve heritage for future generations.
• Boost heritage tourism across the UAE.
• Integrate cultural heritage into everyday community life.
• Encourage government and private organisations to include heritage in sustainable development plans.

What the law covers

The proposed legislation applies across all seven emirates, including free zones.

It protects a wide range of heritage, including:

• Tangible heritage such as historic buildings and artefacts.
• Intangible heritage, including traditions, customs, and cultural practices.
• Natural heritage.
• Digital heritage, including culturally significant digital records and archives.

The draft law classifies historical buildings as structures built before 1960, while modern heritage includes significant buildings constructed after 1960, such as schools, hospitals, museums, and industrial facilities.

Archaeological sites, shipwrecks, and submerged aircraft located within UAE territory are also protected under the proposed legislation.

Reporting heritage discoveries is mandatory

Anyone who discovers an archaeological object or cultural heritage item must report it within 48 hours to the relevant authority, the Ministry of Culture, or the nearest police station.

People who promptly report discoveries may be eligible for a reward, encouraging public participation in protecting the nation’s heritage.

Major penalties

Fines of Dh500,000 to Dh10 million

The highest penalties apply to offences such as:

• Deliberately damaging or destroying heritage sites or artefacts.
• Stealing or unlawfully taking cultural heritage items.
• Carrying out construction, demolition, or infrastructure work at protected sites without official approval.
• Smuggling cultural or archaeological items into or out of the UAE.

Up to 10 years in prison

Offenders may face prison sentences of up to 10 years, along with fines ranging from Dh300,000 to Dh5 million, for:

• Conducting illegal archaeological excavations.
• Using heritage sites as dumping grounds.
• Submitting false documents to export antiquities.
• Forging heritage artefacts or intentionally creating fake cultural items to deceive others.

Up to three years in prison

The draft law also proposes prison terms of up to three years and fines between Dh100,000 and Dh5 million for offences including:

• Removing or relocating heritage items without approval.
• Trading materials taken from protected heritage sites.
• Displaying advertisements on heritage or archaeological locations.
• Failing to register heritage items in private possession.
• Neglecting the preservation of registered heritage items.
• Obstructing authorised inspectors.
• Organising events involving cultural heritage without the required permits.

Strengthening heritage protection

The proposed legislation reflects the UAE’s commitment to preserving its history and cultural identity while promoting responsible tourism and sustainable development. If implemented, it will establish one of the region’s strongest legal frameworks for safeguarding cultural heritage and ensuring its preservation for future generations.