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What to do if WhatsApp stops working on your phone after May 5

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Users holding on to older smartphones will soon have to say goodbye to WhatsApp. Starting May 5, 2025, the messaging app will stop working on several outdated devices due to updated operating system requirements, Meta has confirmed.

The move is part of WhatsApp’s regular security and performance updates to keep the platform functional with newer mobile technology. While the number of users impacted may be relatively small, those still using a smartphone released over a decade ago could be affected.

Which iPhones Are Losing WhatsApp Support?

iPhones that do not support iOS 15.1 or higher will no longer run WhatsApp. This includes:

  • iPhone 5s
  • iPhone 6
  • iPhone 6 Plus

Although some iPhones can update to newer iOS versions, the above models are capped at iOS 12.5.7 and therefore will lose compatibility.

WhatsApp Dropped Support for These Android Phones in January 2025

WhatsApp previously ended support for Android KitKat (version 4.4) and earlier on January 1, 2025. Users with the following older Android phones can no longer use WhatsApp unless they upgrade to a newer device:

Samsung:

  • Galaxy S3
  • Galaxy Note 2
  • Galaxy Ace 3
  • Galaxy S4 Mini

Motorola:

  • Moto G (1st Gen)
  • Razr HD
  • Moto E (2014)

HTC:

  • One X
  • One X+
  • Desire 500
  • Desire 601

LG:

  • Optimus G
  • Nexus 4
  • G2 Mini
  • L90

Sony:

  • Xperia Z
  • Xperia SP
  • Xperia T
  • Xperia V

How to Check Your Phone’s OS Version

iPhone users:
Go to Settings > General > About and check your iOS version.

Android users:
Go to Settings > About Phone > Android Version.

If your device runs on an unsupported version but is eligible for an update, installing the latest software may restore compatibility. However, some phones no longer receive official updates, and attempting unofficial methods could void warranties or render the device unusable.

What You Can Do

If your device is on the list and no longer updatable, you’ll need to switch to a newer model to continue using WhatsApp or WhatsApp Business. Meta recommends regularly updating both your device and the app to maintain security and performance.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Pakistani Embassy in UAE to close for Eid and Pakistan Day, here’s when services resume

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The Embassy of Pakistan in Abu Dhabi has announced a temporary closure in observance of Eid al-Fitr and Pakistan Day.

According to the embassy, operations will be suspended from Thursday, March 19, to Monday, March 23, 2026, allowing staff and the community to observe both important occasions.

Eid dates to be confirmed

Eid Al Fitr is expected to fall on March 19 or March 20 in the UAE, depending on the official sighting of the crescent moon, which determines the start of the new month in the Islamic lunar calendar.

Plan ahead

Residents requiring consular services are advised to complete their transactions in advance to avoid inconvenience during the closure period.

The announcement ensures clarity for the Pakistani community in the UAE, helping residents plan ahead during the upcoming holiday period.


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UAE travel update: Step-by-step guide to rebook your flydubai flight amid schedule changes

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With flydubai gradually resuming operations after recent disruptions, many travellers may need to adjust their plans. Here’s a simple, step-by-step guide to help you rebook your flight or request a refund smoothly.

Who is eligible?

If you had a booking for travel between February 28 and March 31, you can:

  • Rebook your flight within 30 days of your original travel date
  • Cancel for a full refund or travel voucher
  • Make changes without any penalties

How to rebook your flight

1. Check your flight status first
Before making any changes, visit the airline’s official website (https://www.flydubai.com/) and check if your flight is:

  • Cancelled
  • Delayed
  • Still operating

2. Go to “manage booking”
Log in using your:

  • Booking reference number
  • Last name

This section lets you view and modify your booking

3. Choose your option
Depending on your situation, you can:

  • Select a new travel date (within 30 days)
  • Keep the same destination with no extra charges
  • Opt for a travel voucher or full refund if plans change

4. Confirm changes
Once you’ve selected your new flight:

  • Review updated details
  • Confirm the booking
  • Save your new itinerary

 Important tips

  • Do not go to the airport unless your flight is confirmed
  • Keep your contact details updated to receive alerts
  • Monitor your email/SMS for updates from flydubai

When to contact support

Reach out to flydubai if:

  • You didn’t receive a notification
  • You face issues rebooking online
  • Your itinerary involves multiple connections

The rebooking process is designed to be flexible and hassle-free, giving passengers the freedom to adjust plans without stress. Staying informed and acting early will help ensure a smooth travel experience.


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Eid in UAE: Philippine missions announce holiday closure, emergency services to remain available

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The Philippine Embassy in Abu Dhabi and the Philippine Consulate General in Dubai have announced the temporary closure of their offices on Thursday, March 19, and Friday, March 20, in observance of Eid Al Fitr.

Despite the holiday closure, both missions reassured the public that essential assistance services will remain available, particularly for urgent cases. The embassy confirmed that its Assistance-to-Nationals (ATN) section will continue operating to support Filipinos in need during this period.

Emergency Support Remains Accessible

Overseas Filipino workers (OFWs) and other nationals requiring immediate assistance can reach out through dedicated hotlines:

Abu Dhabi – Embassy Contacts:

  • ATN (OFWs): +971 56 270 9157
  • ATN (non-OFWs): +971 50 443 8003
  • Overseas Workers Welfare Administration: +971 54 557 2121
  • Contract Verification: +971 54 725 8482
  • Consular Concerns: +971 50 813 7836

Dubai – Consulate Contacts:

  • Consular Services (passport, notarial, civil registry): +971 4 220 7800
  • ATN (non-OFWs): +971 56 501 5756
  • Migrant Workers Office: +971 50 652 6626 / +971 56 353 5558

The consulate also confirmed that emergency assistance will remain accessible via designated hotlines throughout the closure.

Normal operations at both Philippine missions will resume on Monday, March 23, ensuring services return promptly after the break.

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