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What to do if WhatsApp stops working on your phone after May 5

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Users holding on to older smartphones will soon have to say goodbye to WhatsApp. Starting May 5, 2025, the messaging app will stop working on several outdated devices due to updated operating system requirements, Meta has confirmed.

The move is part of WhatsApp’s regular security and performance updates to keep the platform functional with newer mobile technology. While the number of users impacted may be relatively small, those still using a smartphone released over a decade ago could be affected.

Which iPhones Are Losing WhatsApp Support?

iPhones that do not support iOS 15.1 or higher will no longer run WhatsApp. This includes:

  • iPhone 5s
  • iPhone 6
  • iPhone 6 Plus

Although some iPhones can update to newer iOS versions, the above models are capped at iOS 12.5.7 and therefore will lose compatibility.

WhatsApp Dropped Support for These Android Phones in January 2025

WhatsApp previously ended support for Android KitKat (version 4.4) and earlier on January 1, 2025. Users with the following older Android phones can no longer use WhatsApp unless they upgrade to a newer device:

Samsung:

  • Galaxy S3
  • Galaxy Note 2
  • Galaxy Ace 3
  • Galaxy S4 Mini

Motorola:

  • Moto G (1st Gen)
  • Razr HD
  • Moto E (2014)

HTC:

  • One X
  • One X+
  • Desire 500
  • Desire 601

LG:

  • Optimus G
  • Nexus 4
  • G2 Mini
  • L90

Sony:

  • Xperia Z
  • Xperia SP
  • Xperia T
  • Xperia V

How to Check Your Phone’s OS Version

iPhone users:
Go to Settings > General > About and check your iOS version.

Android users:
Go to Settings > About Phone > Android Version.

If your device runs on an unsupported version but is eligible for an update, installing the latest software may restore compatibility. However, some phones no longer receive official updates, and attempting unofficial methods could void warranties or render the device unusable.

What You Can Do

If your device is on the list and no longer updatable, you’ll need to switch to a newer model to continue using WhatsApp or WhatsApp Business. Meta recommends regularly updating both your device and the app to maintain security and performance.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

India

Indian missions in UAE to continue passport services amid tender dispute

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The Supreme Court of India has upheld the Delhi High Court’s decision to cancel the Ministry of External Affairs’ (MEA) tender process for outsourcing passport, visa and consular services at Indian missions in Abu Dhabi, Kuwait, Singapore and Canberra.

A Bench led by Chief Justice of India Surya Kant dismissed the Centre’s appeal, directing the MEA to comply with the High Court’s ruling and complete a fresh tender process within three months.

To ensure there is no disruption to services, the Supreme Court allowed the MEA to continue with the existing service providers or temporarily engage the lowest (L-1) bidders whose contracts had previously been set aside. The ministry may also make any other suitable interim arrangements until the new tender process is completed.

The court clarified that these temporary measures will not create any legal rights for any party and will remain in place only until fresh contracts are awarded.

According to legal reports, the Bench, which also included Justice Joymalya Bagchi and Justice V. Mohana, heard arguments from Solicitor General Tushar Mehta on behalf of the Union Government, along with senior advocates representing the private companies involved in the case.

The ruling means the MEA must restart the tender process while following the directions issued by the Delhi High Court.

Meanwhile, due to the ongoing legal proceedings, Indian diplomatic missions in Abu Dhabi and Dubai have been providing passport and consular services directly from their premises, ensuring that services for the Indian community in the UAE continue without interruption.

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Education

Need a school fee certificate? Abu Dhabi families can now get it online in minutes

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Parents and students in Abu Dhabi can now obtain an officially attested private school fee certificate in just six minutes through the TAMM government services platform, making the process quicker and more convenient than ever.

The fully digital service allows users to request and receive a certified tuition fee certificate without uploading any supporting documents. This certificate is commonly required for government procedures, financial aid requests, scholarship applications, and other official purposes.

Applying is simple and can be completed entirely online. Users need to sign in using their UAE PASS account, submit the application, pay the Dh15 service fee electronically, and download the certified digital certificate once it is issued.

By moving the entire process online, TAMM helps families save time while providing fast access to an important document whenever it’s needed for official or financial requirements.

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News

Salik’s next move: Smart parking coming to Dubai Silicon Oasis, DAFZ and Dubai CommerCity

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Salik is taking another step beyond toll collection, announcing plans to introduce smart parking and vehicle access systems across three of Dubai’s major economic zones.

Under a new agreement with the Dubai Integrated Economic Zones Authority (DIEZ), the company will explore parking optimisation and access control solutions covering more than 21,000 parking spaces at Dubai Airport Freezone (DAFZ), Dubai Silicon Oasis and Dubai CommerCity.

The proposed systems are designed to improve traffic flow, reduce congestion, prevent misuse of parking spaces and make it easier for businesses, employees and visitors to move around the free zones.

The partnership marks the launch of a new business vertical for Salik as it continues expanding beyond its traditional road toll operations into wider mobility and digital transport services.

What will change?

The companies plan to integrate their technology platforms to create a connected parking and vehicle access system across the three zones.

Planned features include:

  • Smart parking management
  • Automated vehicle access control
  • Improved traffic flow within free zones
  • Better use of available parking spaces
  • Unified operating standards across all three locations

Which areas are covered?

The project will span:

  • Dubai Airport Freezone (DAFZ)
  • Dubai Silicon Oasis
  • Dubai CommerCity

Together, the three locations offer more than 21,000 parking spaces serving businesses, residents, investors and visitors.

No timeline has yet been announced for when the new systems will be rolled out.

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