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What to do if WhatsApp stops working on your phone after May 5

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Users holding on to older smartphones will soon have to say goodbye to WhatsApp. Starting May 5, 2025, the messaging app will stop working on several outdated devices due to updated operating system requirements, Meta has confirmed.

The move is part of WhatsApp’s regular security and performance updates to keep the platform functional with newer mobile technology. While the number of users impacted may be relatively small, those still using a smartphone released over a decade ago could be affected.

Which iPhones Are Losing WhatsApp Support?

iPhones that do not support iOS 15.1 or higher will no longer run WhatsApp. This includes:

  • iPhone 5s
  • iPhone 6
  • iPhone 6 Plus

Although some iPhones can update to newer iOS versions, the above models are capped at iOS 12.5.7 and therefore will lose compatibility.

WhatsApp Dropped Support for These Android Phones in January 2025

WhatsApp previously ended support for Android KitKat (version 4.4) and earlier on January 1, 2025. Users with the following older Android phones can no longer use WhatsApp unless they upgrade to a newer device:

Samsung:

  • Galaxy S3
  • Galaxy Note 2
  • Galaxy Ace 3
  • Galaxy S4 Mini

Motorola:

  • Moto G (1st Gen)
  • Razr HD
  • Moto E (2014)

HTC:

  • One X
  • One X+
  • Desire 500
  • Desire 601

LG:

  • Optimus G
  • Nexus 4
  • G2 Mini
  • L90

Sony:

  • Xperia Z
  • Xperia SP
  • Xperia T
  • Xperia V

How to Check Your Phone’s OS Version

iPhone users:
Go to Settings > General > About and check your iOS version.

Android users:
Go to Settings > About Phone > Android Version.

If your device runs on an unsupported version but is eligible for an update, installing the latest software may restore compatibility. However, some phones no longer receive official updates, and attempting unofficial methods could void warranties or render the device unusable.

What You Can Do

If your device is on the list and no longer updatable, you’ll need to switch to a newer model to continue using WhatsApp or WhatsApp Business. Meta recommends regularly updating both your device and the app to maintain security and performance.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

Crime

Dubai sets up new committee to tackle misinformation and fake news

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  1. Dubai is setting up a new committee to combat misinformation and fake news while strengthening clear, transparent communication about the emirate’s achievements.

The move follows a directive from Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai and Chairman of the Dubai Media Council.

The new Dubai Media Narrative Committee will be chaired by Mona Ghanem Al Marri, Vice Chairperson and Managing Director of the Dubai Media Council.

The committee will shape Dubai’s official media narrative, define key communication priorities for government and private sector entities, and recommend policies and strategies to the Dubai Media Council for approval and implementation.

Sheikh Ahmed said a strong and credible media narrative has become an essential part of Dubai’s development journey, adding that the emirate’s creative and intellectual talent provides a solid foundation for telling Dubai’s story in line with the leadership’s vision.

The initiative aims to ensure accurate communication, counter false information and reinforce public confidence through a unified and transparent approach.

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Food

Abu Dhabi to ban junk food from supermarket checkouts and entrances 

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Shoppers in Abu Dhabi will soon see fewer chocolates, crisps, sugary drinks and other unhealthy snacks at supermarket entrances, checkout counters and other high-visibility locations under a new policy aimed at encouraging healthier eating habits.  

From January 1, 2027, supermarkets larger than 4,000 square feet and online grocery platforms will no longer be allowed to prominently display food and drinks classified as high in fat, salt and sugar (HFSS) under the Abu Dhabi Public Health Centre’s SEHHI nutrition classification system.

The initiative, led by Healthy Living in collaboration with the Abu Dhabi Registration Authority (ADRA) and supported by several government entities, is designed to make healthier choices easier without restricting what people can buy.

Under the new rules, HFSS products cannot be displayed at store entrances, end-of-aisle promotions or checkout areas. Online retailers must also remove these products from homepage promotions, search recommendations, pop-up advertisements and checkout pages.

Authorities stressed that the products are not being banned. They will remain available in their usual aisles, allowing shoppers to purchase them while reducing impulse buying driven by prominent placement.

Officials said the policy is based on behavioural science and international best practices to create shopping environments that naturally encourage healthier decisions.

Retailers across Abu Dhabi are preparing for the changes ahead of the mandatory deadline, with some stores already implementing the new placement standards across their stores in the emirate.

The initiative forms part of Abu Dhabi’s wider preventive health strategy, which focuses on reducing lifestyle-related diseases by embedding healthier choices into everyday life.

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Announcements

August fuel rates announced: UAE petrol prices go up

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UAE motorists will pay more at the pump from Saturday after the UAE Fuel Price Committee announced higher petrol and diesel prices for August 2026.

The revised rates, which take effect from August 1, are:

  • Super 98: Dh3.60 per litre (up from Dh3.40)
  • Special 95: Dh3.49 per litre (up from Dh3.29)
  • E-Plus 91: Dh3.41 per litre (up from Dh3.21)
  • Diesel: Dh3.80 per litre (up from Dh3.60)

The increase reverses July’s price reduction and comes after volatility in global oil markets during the past month.

The UAE Fuel Price Committee reviews retail fuel prices at the end of each month, with rates determined in line with movements in international oil markets.

The new prices will remain in effect throughout August 2026.

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