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What to do if WhatsApp stops working on your phone after May 5

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Users holding on to older smartphones will soon have to say goodbye to WhatsApp. Starting May 5, 2025, the messaging app will stop working on several outdated devices due to updated operating system requirements, Meta has confirmed.

The move is part of WhatsApp’s regular security and performance updates to keep the platform functional with newer mobile technology. While the number of users impacted may be relatively small, those still using a smartphone released over a decade ago could be affected.

Which iPhones Are Losing WhatsApp Support?

iPhones that do not support iOS 15.1 or higher will no longer run WhatsApp. This includes:

  • iPhone 5s
  • iPhone 6
  • iPhone 6 Plus

Although some iPhones can update to newer iOS versions, the above models are capped at iOS 12.5.7 and therefore will lose compatibility.

WhatsApp Dropped Support for These Android Phones in January 2025

WhatsApp previously ended support for Android KitKat (version 4.4) and earlier on January 1, 2025. Users with the following older Android phones can no longer use WhatsApp unless they upgrade to a newer device:

Samsung:

  • Galaxy S3
  • Galaxy Note 2
  • Galaxy Ace 3
  • Galaxy S4 Mini

Motorola:

  • Moto G (1st Gen)
  • Razr HD
  • Moto E (2014)

HTC:

  • One X
  • One X+
  • Desire 500
  • Desire 601

LG:

  • Optimus G
  • Nexus 4
  • G2 Mini
  • L90

Sony:

  • Xperia Z
  • Xperia SP
  • Xperia T
  • Xperia V

How to Check Your Phone’s OS Version

iPhone users:
Go to Settings > General > About and check your iOS version.

Android users:
Go to Settings > About Phone > Android Version.

If your device runs on an unsupported version but is eligible for an update, installing the latest software may restore compatibility. However, some phones no longer receive official updates, and attempting unofficial methods could void warranties or render the device unusable.

What You Can Do

If your device is on the list and no longer updatable, you’ll need to switch to a newer model to continue using WhatsApp or WhatsApp Business. Meta recommends regularly updating both your device and the app to maintain security and performance.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Eid travel guide UAE: Free parking, buses and metro timings explained 

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Planning to head out this Eid? Whether you’re visiting family, going mall-hopping or planning a road trip, here’s your all-in-one travel guide across the UAE.

Abu Dhabi: Free parking, no toll fees

In Abu Dhabi, travel just got easier:

  • Free public parking from March 19–22
  • No Darb toll charges during the same period
  • Paid parking resumes March 23

Perfect for stress-free city driving during Eid.

Sharjah: 3 days of free parking

In Sharjah:

  • Free parking on first 3 days of Eid
  • Paid zones still apply in some smart parking areas

Sharjah: More buses, less waiting

The Sharjah Roads and Transport Authority is rolling out:

  • 4,600 intercity bus trips
  • Buses every 5 minutes during peak hours
  • Extended hours at Al Jubail Bus Station

Ideal if you’re travelling between emirates without driving.

Dubai: Metro, malls and movement

In Dubai:

  • Dubai Metro and public transport will run on extended Eid schedules
  • Expect heavy crowds near malls, beaches and tourist hotspots
  • Plan trips early or travel during off-peak hours

Dubai: Beach and traffic tips

  • Some beaches are family-only zones
  • Parking near popular areas will fill up fast
  • Use public transport where possible

Taxis across UAE

Across all emirates:

  • Taxis available 24/7
  • Options include family taxis, ladies-only and accessible vehicles
  • Expect higher demand during peak Eid hours

Travel tips 

  • Leave early to avoid traffic
  • Use transport apps for live updates
  • Always check parking signs (especially in Sharjah & Dubai)
  • Travel late evening for less congestion

This Eid, getting around the UAE is easier, with:

  • Free parking in Abu Dhabi & Sharjah
  • More buses and reduced wait times
  • Extended metro and taxi services

So whether you’re heading to a mall, beach or another emirate, you’re covered.

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Eid Al Fitr in UAE: Abu Dhabi announces free parking and toll waiver

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If you’re driving around Abu Dhabi this Eid, here’s some great news.

Authorities have announced free public parking and suspended toll charges across the emirate during the Eid Al Fitr holiday, making travel easier and more affordable for residents.

Free parking

Under the “Mawaqif” system, public parking will be free from Thursday, March 19 to Sunday, March 22.

Paid parking will resume on Monday, March 23.

Truck parking at Musaffah M-18 will also be free during the holiday period.

No Toll

The Q Mobility has confirmed that Darb toll gate fees will be completely suspended during the same period.

That means:

  • No toll charges from March 19 to 22
  • Regular charges return on March 23

Customer Centres closed

Customer Happiness Centres will remain closed during the Eid break and will reopen on March 23.

However, residents can still access services 24/7 through:

  • TAMM platform
  • Darb mobile app
  • Official websites and helpline

Whether you’re heading out for Eid prayers, visiting family, or exploring the city, this temporary waiver means:

  • Lower travel costs
  • Easier movement across the city
  • Less stress during busy holiday days

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Eid Al Fitr in UAE: Sharjah announces free parking for 3 days 

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Good news if you’re driving around Sharjah this Eid.

The Sharjah Municipality has announced that public parking across the emirate will be free on the first, second and third days of Eid Al Fitr, making it easier for residents and visitors to enjoy the celebrations without worrying about parking fees.

What drivers need to know

The free parking applies to most public spaces, giving drivers more flexibility during the busy holiday period.

However, the Municipality has clarified that:

  • Smart parking zones are not included
  • Some areas will remain paid even during Eid

To avoid fines, motorists are advised to check signage carefully, especially the blue information boards that indicate paid zones.

With malls, parks and beaches expected to be crowded during Eid, free parking comes as a welcome relief for families heading out to celebrate across the emirate.

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