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What to do if WhatsApp stops working on your phone after May 5

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Users holding on to older smartphones will soon have to say goodbye to WhatsApp. Starting May 5, 2025, the messaging app will stop working on several outdated devices due to updated operating system requirements, Meta has confirmed.

The move is part of WhatsApp’s regular security and performance updates to keep the platform functional with newer mobile technology. While the number of users impacted may be relatively small, those still using a smartphone released over a decade ago could be affected.

Which iPhones Are Losing WhatsApp Support?

iPhones that do not support iOS 15.1 or higher will no longer run WhatsApp. This includes:

  • iPhone 5s
  • iPhone 6
  • iPhone 6 Plus

Although some iPhones can update to newer iOS versions, the above models are capped at iOS 12.5.7 and therefore will lose compatibility.

WhatsApp Dropped Support for These Android Phones in January 2025

WhatsApp previously ended support for Android KitKat (version 4.4) and earlier on January 1, 2025. Users with the following older Android phones can no longer use WhatsApp unless they upgrade to a newer device:

Samsung:

  • Galaxy S3
  • Galaxy Note 2
  • Galaxy Ace 3
  • Galaxy S4 Mini

Motorola:

  • Moto G (1st Gen)
  • Razr HD
  • Moto E (2014)

HTC:

  • One X
  • One X+
  • Desire 500
  • Desire 601

LG:

  • Optimus G
  • Nexus 4
  • G2 Mini
  • L90

Sony:

  • Xperia Z
  • Xperia SP
  • Xperia T
  • Xperia V

How to Check Your Phone’s OS Version

iPhone users:
Go to Settings > General > About and check your iOS version.

Android users:
Go to Settings > About Phone > Android Version.

If your device runs on an unsupported version but is eligible for an update, installing the latest software may restore compatibility. However, some phones no longer receive official updates, and attempting unofficial methods could void warranties or render the device unusable.

What You Can Do

If your device is on the list and no longer updatable, you’ll need to switch to a newer model to continue using WhatsApp or WhatsApp Business. Meta recommends regularly updating both your device and the app to maintain security and performance.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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Begging scams and illegal butchers under Dubai Police watch this Eid

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Dubai Police has warned residents against dealing with beggars and itinerant butchers during Eid Al Adha, revealing that authorities arrested 50 people linked to begging and illegal slaughter activities during last year’s holiday period.

Police said some individuals attempt to exploit the festive season and people’s generosity through traditional street begging, online scams and unlicensed slaughter services operating in residential areas.

Brigadier Ali Salem Al Shamsi, Director of the Criminal Phenomena Department at Dubai Police, said anti-begging campaigns are being intensified in cooperation with strategic partners to tackle illegal activities that negatively impact public safety and the emirate’s image.

According to police, begging methods now extend beyond mosques and public markets to include electronic begging, fake donation requests and fraudulent humanitarian appeals shared online.

Authorities warned that some beggars use children, elderly individuals, sick people and people of determination to gain sympathy and collect money illegally.

Dubai Police also urged residents to donate only through officially recognised charities and approved humanitarian organisations to ensure funds reach legitimate causes.

Alongside the anti-begging warning, police cautioned the public against hiring itinerant butchers during Eid Al Adha, citing serious hygiene and public health risks.

Officials said illegal butchers often slaughter animals in unsanitary locations using unsterilised equipment, moved from house to house without proper cleaning or health supervision.

Residents have been urged to report beggars or illegal butchers by calling 901 or through the “Police Eye” feature on the Dubai Police smart app. Cases of online begging and fraud can also be reported through the e-Crime platform.

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Abu Dhabi Police announce major security and traffic plan during Eid holidays

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Abu Dhabi Police has announced full security and traffic readiness ahead of the Eid Al Adha holiday, unveiling a comprehensive plan aimed at ensuring public safety, easing congestion and strengthening emergency response across the emirate during one of the busiest periods of the year.

The force said security and traffic patrols will be intensified across major roads, commercial centres, parks, Eid prayer grounds and public gathering areas expected to see heavy footfall during the holiday.

Police presence will also increase in densely populated neighbourhoods and entertainment destinations across Abu Dhabi, Al Ain and Al Dhafra to support smoother traffic movement and maintain public safety throughout the celebrations.

Authorities confirmed that the central operations room will remain operational 24/7 to handle emergency calls and coordinate rapid response efforts in cooperation with strategic partners.

Special traffic management plans and diversion scenarios have also been prepared to minimise congestion during Eid activities and events across the emirate.

Police urged motorists to follow traffic regulations, avoid speeding and reckless driving, and maintain safe road behaviour throughout the holiday period.

The force also warned against dangerous celebratory behaviour, including drifting, illegal street racing and reckless stunts near residential areas.

Families were additionally advised to supervise children closely and avoid the use or trade of fireworks due to the serious safety risks associated with improper handling during Eid celebrations.

Abu Dhabi Police said awareness campaigns and field inspections will continue throughout Eid to strengthen community safety and ensure residents and visitors enjoy a safe and secure holiday across the emirates.

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UAE Eid warning: Dubai Police announce strict penalties for illegal fireworks

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Following a similar alert issued in Abu Dhabi, Dubai Police has warned residents against the use and trade of fireworks during Eid Al Adha celebrations, stressing the serious dangers they pose to public safety.

Authorities said fireworks can quickly turn festive gatherings into dangerous situations, causing injuries, fires and damage to property. Dubai Police warned that accidents linked to fireworks can result in severe burns, amputations and permanent disabilities.

The warning comes as police forces across the UAE step up public safety campaigns ahead of the Eid holidays, urging families not to allow children to handle fireworks or purchase them from illegal sellers.

Dubai Police also reminded residents that trading in fireworks without a licence is a criminal offence under UAE law.

Under Federal Decree Law No. 17 of 2019 concerning weapons, ammunition, explosives and hazardous materials, violators can face imprisonment for at least one year and fines of no less than Dh100,000, or both.

Authorities have urged the public to celebrate Eid responsibly and report illegal fireworks sales or suspicious activities to the relevant authorities.

Dubai Police called on community members to cooperate with authorities and prioritise safety during Eid celebrations by avoiding all forms of illegal fireworks activity.

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