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What to do if WhatsApp stops working on your phone after May 5

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Users holding on to older smartphones will soon have to say goodbye to WhatsApp. Starting May 5, 2025, the messaging app will stop working on several outdated devices due to updated operating system requirements, Meta has confirmed.

The move is part of WhatsApp’s regular security and performance updates to keep the platform functional with newer mobile technology. While the number of users impacted may be relatively small, those still using a smartphone released over a decade ago could be affected.

Which iPhones Are Losing WhatsApp Support?

iPhones that do not support iOS 15.1 or higher will no longer run WhatsApp. This includes:

  • iPhone 5s
  • iPhone 6
  • iPhone 6 Plus

Although some iPhones can update to newer iOS versions, the above models are capped at iOS 12.5.7 and therefore will lose compatibility.

WhatsApp Dropped Support for These Android Phones in January 2025

WhatsApp previously ended support for Android KitKat (version 4.4) and earlier on January 1, 2025. Users with the following older Android phones can no longer use WhatsApp unless they upgrade to a newer device:

Samsung:

  • Galaxy S3
  • Galaxy Note 2
  • Galaxy Ace 3
  • Galaxy S4 Mini

Motorola:

  • Moto G (1st Gen)
  • Razr HD
  • Moto E (2014)

HTC:

  • One X
  • One X+
  • Desire 500
  • Desire 601

LG:

  • Optimus G
  • Nexus 4
  • G2 Mini
  • L90

Sony:

  • Xperia Z
  • Xperia SP
  • Xperia T
  • Xperia V

How to Check Your Phone’s OS Version

iPhone users:
Go to Settings > General > About and check your iOS version.

Android users:
Go to Settings > About Phone > Android Version.

If your device runs on an unsupported version but is eligible for an update, installing the latest software may restore compatibility. However, some phones no longer receive official updates, and attempting unofficial methods could void warranties or render the device unusable.

What You Can Do

If your device is on the list and no longer updatable, you’ll need to switch to a newer model to continue using WhatsApp or WhatsApp Business. Meta recommends regularly updating both your device and the app to maintain security and performance.

With over 35 years of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

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New Dubai bridge linking Emirates Road to Al Qudra Road now open

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Motorists can now use a new bridge connecting Emirates Road to Al Qudra Road, as Dubai’s Roads and Transport Authority (RTA) continues work to improve traffic movement along the corridor.

The newly opened bridge provides a direct connection for vehicles travelling from Emirates Road towards Al Qudra Road, helping improve access to the surrounding areas and ease traffic movement.

The opening is part of ongoing enhancement works on Al Qudra Road aimed at improving the efficiency of Dubai’s road network and supporting growing traffic demand.

The RTA said the latest improvement is expected to help reduce congestion and provide smoother, more efficient journeys for motorists.

Further road development works along the Al Qudra corridor are continuing as part of Dubai’s wider efforts to strengthen connectivity and keep pace with the emirate’s urban expansion.


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UAE motorists warned of road closures in Abu Dhabi, Sharjah this week

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Motorists in Abu Dhabi and Sharjah should plan this week, with authorities announcing temporary road closures for maintenance and infrastructure works.

Abu Dhabi: E22 to close overnight

Abu Dhabi Mobility will close the E22 Abu Dhabi–Al Ain Road towards Abu Dhabi on the nights of August 19, 20 and 21.

The closure will be in effect from midnight until 6am each night.

Drivers are advised to plan their journeys around the overnight closure and follow traffic signs and approved diversions in the affected area.

Sharjah: Three-day road closure

Meanwhile, Sharjah Roads and Transport Authority has announced a three-day closure on a section of road running from Sheikh Mohammed bin Sultan Bu Alian Square to Saeed bin Obaid Al-Jarwan Square, on the Al-Jazat side.

The closure will run from Wednesday to Friday as authorities carry out road maintenance and infrastructure development works.

Motorists have been advised to use approved alternative routes, follow diversion signs and comply with traffic safety instructions.

Drivers travelling through either emirate are encouraged to allow extra time for their journeys and check road conditions before setting out.


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Dubai traffic update: RTA just cut peak-hour travel times on Al Marabea Street by 30%

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Motorists using Al Marabea’ Street in Al Quoz can expect smoother journeys after Dubai’s Roads and Transport Authority (RTA) completed a series of road upgrades aimed at easing congestion and improving traffic flow.

The project covered a 1.1-km stretch between the Al Khail Road exit and Al Asayel Street, increasing road capacity by 30% and cutting journey times by up to 30% during peak hours.

The improvements are part of RTA’s wider programme to expand Dubai’s road network and respond to rising traffic linked to the emirate’s rapid urban growth.

Congestion cut by 50%

As part of the works, an intersection was expanded with an additional lane for vehicles travelling from Al Marabea’ Street towards Street 16A.

The extra lane has reduced congestion and vehicle queues at the intersection by 50%, according to the RTA.

New modern lighting poles have also been installed to improve visibility and road safety, particularly at night.

More upgrades coming

RTA is continuing work on Al Marabea’ Street, with a new service road and continuous pedestrian walkway planned to serve the neighbouring industrial area.

The ongoing project also includes a new access point at the beginning of the Al Khail Road exit towards Al Marabea’ Street, designed to improve access and safety.

The remaining works are expected to be completed by the end of August 2026.

Al Marabea’ Street is an important route through Al Quoz, connecting Al Khail Road and Al Asayel Street while providing access to industrial, commercial and residential areas. The corridor also serves traffic travelling to and from Al Quoz, Al Meydan, Business Bay and Downtown Dubai.


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