Passengers travelling through Dubai International Airport (DXB) can now check if they’re eligible to use Smart Gates before reaching passport control.

Dubai Airports has introduced the new Smart Gates Pre-Eligibility Verification service in partnership with the General Directorate of Identity and Foreigners Affairs (GDRFA) to make immigration faster and reduce waiting times.

How it works

Every improvement at @DXB is designed around the objective of making the journey through the #airport more seamless for our guests.​

Developed in collaboration with @GDRFADUBAI, the new Smart Gates Eligibility Pre-Check gives travellers instant confirmation of their Smart Gates… pic.twitter.com/cg8irvnbfY

— Dubai Airports (@DubaiAirports) July 24, 2026

Travellers can instantly verify their Smart Gate eligibility through the Pocket Flights platform or by scanning QR codes placed across airport terminals and boarding gates.

The service lets passengers know in advance whether they can use the automated passport gates, helping them avoid uncertainty at immigration.

Faster airport experience

Dubai Airports says the new feature is part of its ongoing efforts to streamline passenger journeys and improve the overall airport experience.

By allowing travellers to confirm eligibility before reaching passport control, the airport aims to speed up immigration processing and make travel through DXB more seamless for millions of passengers each year.

Very recently, the Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) ordered the temporary administrative closure of Noble Catering Services in the Al Dhafra Region after identifying repeated food safety violations. The authority said it posed a risk to public health. The establishment was found to be in breach of laws concerning food, as well as related food safety regulations.

The closure is the latest in a growing series of enforcement actions taken against restaurants, catering companies and other food establishments across the UAE. In recent months, authorities have increasingly announced temporary closures, administrative fines and other penalties against businesses found to have committed serious or repeated food safety violations.

While such actions may give the impression that regulators are responding to a surge in unsafe food practices, the trend reflects something broader: A shift towards more transparent, risk-based inspections and stricter controls on a rapidly expanding hospitality sector. 

Rather than signalling a widespread decline in food safety standards, officials say the public disclosure of enforcement actions is intended to protect residents, encourage compliance and strengthen confidence in the country’s food regulatory system.

The recent closures are not evidence of a sudden deterioration in food safety. Rather, they reflect a shift in how regulators enforce compliance and communicate risks to the public.

Naming and shaming

For years, restaurant inspections largely took place behind the scenes, with operators typically given opportunities to rectify shortcomings before facing stronger penalties. Today, however, authorities are increasingly making decisions public, naming businesses that fail to address repeated violations or are found to pose an immediate risk to public health. The change marks a new phase in the UAE’s food safety strategy, one where public accountability is becoming as important as regulatory compliance.

For example, in Abu Dhabi, ADAFSA took action against Amina Restaurant, citing serious food safety violations that threatened public health and repeated non-compliance despite previous warnings. Similarly, Index Restaurant in Mussafah Industrial Area was ordered to close after inspectors found repeated breaches of food safety regulations and determined that the establishment had failed to implement the corrective measures required following earlier inspections.

Beyond these individual cases, authorities have temporarily closed several cafeterias, cafés, butcheries and snack shops across Abu Dhabi and Al Ain. 

The violations commonly cited include poor hygiene standards, unsafe food handling practices, improper storage of food at required temperatures and repeated failures to comply with food safety regulations despite receiving notices from inspectors.

A pattern, not isolated cases

Enforcement actions have recently affected a variety of businesses, from neighbourhood cafeterias and shawarma outlets to full-service restaurants and butcheries.

Authorities have cited establishments for violations including:

• Poor kitchen hygiene
• Pest infestations
• Improper food storage temperatures
• Cross-contamination between raw and cooked foods
• Expired or spoiled ingredients
• Failure to maintain cleaning records
• Employees not following food safety protocols
• Ignoring previous inspection notices

In many cases, authorities specifically stated that closures followed repeated violations and the failure to implement corrective measures after multiple inspections, rather than a single offence.

Is this a widespread crackdown?

In Abu Dhabi, yes. ADAFSA reported that:

• 69 food establishments were closed over 18 months.
• 55 closures occurred during 2025.
• 14 additional closures occurred during the first part of 2026.
• The authority also received more than 7,000 consumer complaints over that period, which helps guide inspections.

Closure is usually the last step

Food businesses generally move through several stages before being ordered to close.

The process typically includes:

1. Routine inspection
2. Identification of violations
3. Warning or improvement notice
4. Follow-up inspection
5. Administrative fine
6. Temporary closure if violations continue or public health is at immediate risk

Only where inspectors believe there is a direct threat to consumers can authorities immediately suspend operations.

Officials consistently emphasise that closures are designed to remove health risks—not to punish businesses.

Why now?

Several developments have converged.

1. Greater transparency

Perhaps the biggest change is that authorities are increasingly making enforcement public.

Instead of quietly issuing closure orders, agencies now publish the names of restaurants, photographs of premises and the reasons for action.

This serves several purposes:

• Informing consumers
• Encouraging industry-wide compliance
• Deterring repeat offenders
• Demonstrating regulatory accountability

The message is clear: food safety is becoming a matter of public record.

2. Post-pandemic food safety expectations

Covid-19 permanently changed expectations around hygiene.

Consumers today pay much closer attention to:

• Cleanliness
• Food handling
• Kitchen practices
• Employee hygiene

Governments have responded by strengthening inspection regimes and increasing monitoring of food establishments.

While today’s closures are not directly linked to COVID-19, the pandemic accelerated the emphasis on public health oversight.

3. Growing hospitality sector

The UAE’s restaurant market has expanded rapidly.

Every year, hundreds of new:

• Restaurants
• Cafes
• Cloud kitchens
• Bakeries
• Catering companies

enter the market.

More businesses inevitably mean:

• More inspections
• More complaints
• Greater variation in compliance standards

Regulators have therefore adopted more risk-based inspection systems.

4. Risk-based enforcement

Modern inspection programmes no longer inspect every business equally. Authorities instead prioritise establishments based on factors such as:

• Previous inspection history
• Number of customer complaints
• Type of food served
• Volume of customers
• Potential public health risk

Businesses with strong compliance records may be inspected less frequently, while repeat offenders receive closer scrutiny.

This allows inspectors to focus resources where risks are greatest.

Safety for diners

Public disclosure enables consumers to make informed choices while reassuring them that authorities are actively monitoring food businesses.

Importantly, officials stress that the overwhelming majority of licensed restaurants comply with food safety regulations. The establishments that are publicly named represent a relatively small proportion of the UAE’s extensive hospitality industry.

Authorities receive thousands of complaints every year from residents.

Common complaints include:

• Food poisoning
• Unclean premises
• Foreign objects in food
• Spoiled food
• Poor employee hygiene

Complaint data increasingly influences inspection priorities.

If multiple customers report similar issues about one establishment, inspectors may conduct unannounced visits.

Abu Dhabi leads public enforcement trend

Abu Dhabi has become the most visible example of this new approach.

The Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) regularly publishes administrative closure decisions, explaining that the affected establishments posed risks to public health and had failed to correct violations despite repeated notices.

The authority has also introduced the Zadna Rating system, which provides consumers with a visible indication of a restaurant’s food safety performance, encouraging operators to compete on hygiene as well as food quality.

The Dubai approach

Dubai Municipality has long operated one of the region’s most sophisticated food inspection systems.

Rather than frequently announcing closures, Dubai has traditionally focused on:

• Regular inspections
• Food safety ratings
• Improvement notices
• Administrative penalties

Only significant violations or repeated failures generally become public.

The overall objective remains the same: prevention rather than punishment.

The recent closures should not be viewed simply as a crackdown on restaurants.

They represent the evolution of food regulation in a country positioning itself as a global tourism and hospitality destination. As the UAE attracts more international visitors, hosts major global events and expands its culinary sector, maintaining high food safety standards becomes both a public health necessity and an economic priority.

Thinking of convincing your family or friends to visit Dubai?

Now you have an extra incentive.

The Dubai Department of Economy and Tourism (DET) has launched A Dubai Invite, a new programme that rewards UAE residents and citizens for inviting loved ones from overseas to visit the emirate.

If your guests arrive in Dubai between July 20 and October 31, you could unlock more than Dh3,000 worth of rewards, including hotel stays, dining vouchers, attraction tickets and exclusive lifestyle offers.

How to claim the rewards

Getting started is simple.

Before your guest travels, register their details through the A Dubai Invite online nomination form.

Once they arrive in Dubai, their entry is verified automatically, so there’s no extra paperwork or check-in required.

Within 72 hours, you’ll receive an email with details of your reward package and instructions on how to redeem it.

Who’s eligible?

You can take part if you:

• Are a UAE resident or citizen aged 18 or above
• Have a valid Emirates ID
• Invite friends or family who live outside the UAE
• Register their visit before they arrive

Visitors must enter Dubai between July 20 and October 31, whether by air, land or sea.

The programme doesn’t include visas, so visitors must arrange their own travel documents if required.

What’s included?

Each successful nomination unlocks a reward package worth more than Dh3,000.

Offers cover:

• Hotel stays
• Restaurants
• Tourist attractions
• Lifestyle experiences

Participating brands include Careem, Hala, W Dubai Mina Seyahi, The Westin Dubai Mina Seyahi, Le Méridien Mina Seyahi Beach Resort & Waterpark, Meliá Desert Palm, and IHG Hotels & Resorts.

A few rules to remember

There are a few conditions before you start sending invites:

• You can nominate up to five visitors per submission.
• Each resident can receive up to three reward packages during the campaign.
• Each visitor can only be nominated once. If someone has already registered them, another nomination won’t qualify.

The rewards will be available until December 31, 2026, unless stated otherwise.

If you’ve been waiting for the perfect excuse to bring friends and family to Dubai, this could be it, and you’ll be rewarded for it too.