With flydubai gradually resuming operations after recent disruptions, many travellers may need to adjust their plans. Here’s a simple, step-by-step guide to help you rebook your flight or request a refund smoothly.

Who is eligible?

If you had a booking for travel between February 28 and March 31, you can:

• Rebook your flight within 30 days of your original travel date
• Cancel for a full refund or travel voucher
• Make changes without any penalties

How to rebook your flight

1. Check your flight status first
Before making any changes, visit the airline’s official website (https://www.flydubai.com/) and check if your flight is:

• Cancelled
• Delayed
• Still operating

2. Go to “manage booking”
Log in using your:

• Booking reference number
• Last name

This section lets you view and modify your booking

3. Choose your option
Depending on your situation, you can:

• Select a new travel date (within 30 days)
• Keep the same destination with no extra charges
• Opt for a travel voucher or full refund if plans change

4. Confirm changes
Once you’ve selected your new flight:

• Review updated details
• Confirm the booking
• Save your new itinerary

 Important tips

• Do not go to the airport unless your flight is confirmed
• Keep your contact details updated to receive alerts
• Monitor your email/SMS for updates from flydubai

When to contact support

Reach out to flydubai if:

• You didn’t receive a notification
• You face issues rebooking online
• Your itinerary involves multiple connections

The rebooking process is designed to be flexible and hassle-free, giving passengers the freedom to adjust plans without stress. Staying informed and acting early will help ensure a smooth travel experience.

The Philippine Embassy in Abu Dhabi and the Philippine Consulate General in Dubai have announced the temporary closure of their offices on Thursday, March 19, and Friday, March 20, in observance of Eid Al Fitr.

Despite the holiday closure, both missions reassured the public that essential assistance services will remain available, particularly for urgent cases. The embassy confirmed that its Assistance-to-Nationals (ATN) section will continue operating to support Filipinos in need during this period.

Emergency Support Remains Accessible

Overseas Filipino workers (OFWs) and other nationals requiring immediate assistance can reach out through dedicated hotlines:

Abu Dhabi – Embassy Contacts:

• ATN (OFWs): +971 56 270 9157
• ATN (non-OFWs): +971 50 443 8003
• Overseas Workers Welfare Administration: +971 54 557 2121
• Contract Verification: +971 54 725 8482
• Consular Concerns: +971 50 813 7836

Dubai – Consulate Contacts:

• Consular Services (passport, notarial, civil registry): +971 4 220 7800
• ATN (non-OFWs): +971 56 501 5756
• Migrant Workers Office: +971 50 652 6626 / +971 56 353 5558

The consulate also confirmed that emergency assistance will remain accessible via designated hotlines throughout the closure.

Normal operations at both Philippine missions will resume on Monday, March 23, ensuring services return promptly after the break.

In a powerful display of preparedness and resilience, the UAE reaffirmed its commitment to public safety as life quickly returned to normal following a precautionary alert earlier in the day.

Authorities, led by the UAE Ministry of Defence, acted swiftly in response to a potential aerial threat. Advanced air defence systems successfully intercepted and neutralised the situation, ensuring that residents across the country remained safe.

Across cities like Dubai and Abu Dhabi, residents reported hearing unusual sounds, but later confirmed to be the result of successful interceptions. While the alerts prompted caution, they also showcased the effectiveness of the UAE’s world-class security infrastructure.

In a reassuring follow-up message sent nationwide, officials confirmed that the situation is fully under control and that daily life can resume without concern.

Airspace operations resume

The General Civil Aviation Authority also announced that airspace operations have returned to normal, reflecting the country’s rapid recovery and operational readiness.

Beyond the swift response, what stood out most was the unity and cooperation of residents. Communities stayed calm, followed guidance, and supported one another, highlighting the strong sense of collective responsibility that defines life in the UAE.

With robust systems in place and a community that stands together, the UAE continues to be a global example of stability and preparedness.